General Enquiries - Mumbai Airport

Pranaam provides Skycap Services, a paid porter service for passengers who need help with the check-in baggage upon arrival on a domestic flight at Mumbai Airport. Passengers can book Skycap Services for availing assistance in picking up luggage from check-in baggage collection and baggage carousel to the car parking/taxi pick-up zone. For booking, email reservations.pranam@adani.com or call +91 8879992391/92

Pranaam Services refer to paid meet and assist service at Mumbai Airport. The services are operational and can be availed by all passengers with prior booking on arrival and departure. It helps its guests with airport and airline procedures and ensures a smooth and hassle-free transit for all guests with warmth and care. For booking, email reservations.pranam@adani.com or call +91 8879992391/92.

All Retail and F&B outlets are operational at Mumbai Airport for passengers travelling on domestic and international flights. All necessary precautions for safety and hygiene are taken at all operational outlets.

Passengers departing on domestic flights can avail themselves of the lounge services at Mumbai Airport. Passengers of the Travel Club Lounge can also avail of services of the lounge.

Here is the list of lounges available at Mumbai Airport

• Aviserv Lounge (Terminal-2 Arrival)
• Adani Lounge for Business/ First/ Premier Class travelers (Location: Post Departure Immigration & Domestic Level-3)
• Loyalty Lounge (Location: Post Departure Immigration & Domestic Level-3)
• Oasis Lounge (Terminal-1, Near Boarding Gate 9)
• Travel Club lounge (Terminal-1, Near Boarding Gate 22-23)
• Airport Hotel (Niranta Airport Transit Hotel & Lounge) is also operational. Passengers with a valid ticket can book a hotel stay.

For more details about hotel booking and stay options at the airport, please visit https://www.nirantahotels.com

Passengers can avail long term parking at Mumbai Airport. Please get in touch with customer care for more details on the long-term parking facility at Mumbai Airport.

Passengers arriving in Mumbai much before the flight departure time should make necessary arrangements for rest/hotel stay as may be convenient. In addition to hotels available near the airport, such passengers may choose to book a stay with Niranta Transit Hotel located inside Terminal 2.

For more details about hotel booking and stay options at the airport, please visit https://www.nirantahotels.com

Ideally, one should arrive two hours before domestic departures and four hours before an international departure. However, we request that you contact your respective airline to comply with any additional pre-boarding requirements.

We request you to please get in touch with your respective airline in order to comply with any additional pre-boarding requirements.

For Pet Carriage information, please click here to know more.

The airlines operating from Mumbai Airport, Terminal 1 are Go first, Trujet, Star Air, IndiGo Series 6e5200- 6e5399 and Air Asia.

For “Checked-in luggage security advisory”

• Keep your valuable objects on your person, and don’t store them (however hidden) in your checked bags. Jewellery, cash, cameras and other expensive or important items easily show up on security scanners and should never be packed in your checked-in luggage.
• Know what you packed by writing it down on a list (you can add items you buy along the way). Keep the list on your mobile device or photograph everything before you pack it all in. This helps you confirm that a theft has occurred and makes it easier to report what’s missing.
• Lock your bags with luggage locks or locking luggage straps. It will help prevent theft by making your bag look less easy to access.