The meeting point is defined in the confirmation SMS for Departure and designated baggage belt for Arrival.
Yes, we offer porter service to walk-in guests, however it is subject to availability.
No, the booking for porter service is non-transferable.
No, there is no provision to cancel or reschedule the service.
No, we do not provide wheelchair or baby stroller.
No, we don’t have the wheelchair service for the Departure/ Arrival guests.
No, the skycap service is only to assist guests and all processes are to be completed as per defined processes and applicable laws.
Skycap services are only available and applicable for service booked form the designated terminal. However, our porter shall guide and assist you till Multi-level car parking (MLCP), taxi booking desks or the receiving party.
