Select Airport
We love your company!

Stay logged in to proceed with bookings, orders and offers.

Changing Terminal Alert

On changing the terminal, you will loose items in your cart. Are you sure you want to change your terminal?

Items already in cart!
Your cart contains items from the Arrival store. Would you like to clear it and add items from Departure store?
Items already in cart!
Your cart contains items from other categories. Would you like to reset your cart for adding items from this category?
  1. Home
  2. Mumbai Airport
  3. FAQs
  4. Pranaam

Pranaam FAQs

Oops! We can’t find what you are looking for.

Pranaam is a meet and greet service at the airport that provides guests with a seamless and stress-free travel experience. It allows you to breeze through the airport with personal assistance, lounge access, golf cart service, baggage assistance, and add-on services which makes your travel hassle-free. It offers customised packages and an array of services to meet your requirements including professional assistance to corporate clients, warmth and care to families and elderly guests, and safe transit for young guests.

Was this helpful?

A Pranaam Officer will be holding a tab displaying your name, as mentioned at the time of the reservation.

Was this helpful?

It is very simple to book Pranaam Meet and Greet Service at Mumbai Airport. Please send your travel details like flight, travel date, and passenger details to reservations.pranaam@adani.com or call +91 8879992399/90. Upon receiving the details, we will send a payment link to you. Make payment and your Pranaam Meet and Greet Service booking is confirmed. You will receive the booking confirmation through email.

Was this helpful?

Yes, we offer free lounge access to passengers under our Pranaam Elite package.

Was this helpful?

In case you have changed your travel plans and wish to cancel the Pranaam Meet and Greet Service, email at reservations.pranaam@adani.com or call +91 8879992399/90. Pranaam Officer will reach out to help you with the cancellation.

Was this helpful?

Yes. To enable us to provide a wheelchair/baby stroller (subject to availability), please notify us of your requirement while sending us your booking request through e-mail at reservations.pranaam@adani.com

Was this helpful?

Yes, you can book Pranaam Meet and Greet Service for your children. However, children aged up to 12 years must be accompanied by an adult.

Was this helpful?

The Pranaam Meet and Greet Service booking is non-transferable.

Was this helpful?

No, Pranaam Meet and Greet Service does not fast track the assistance at any point. It provides personal assistance, lounge access, golf cart service, porter service, and add-on services which makes your travel hassle-free. However, the guests have to follow the processes as defined by the airline/airport.

Was this helpful?

...

Contact Us

If you are looking to resolve a lost & found issue, have any query, feedback, or complaint, fill in the form below, and we will respond to your request at the earliest possible.

Know more