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General Aviation

About

In the continued endeavour of pioneering efforts that supports and boosts the aviation industry of the country, starting 1st November, 2022, Mumbai International Airport has launched the all-new, renovated General Aviation terminal facility, exclusively for Non-Scheduled (NSOP) flights.

Chhatrapati Shivaji Maharaj International Airport (CSMIA) introduces its all-new, revamped General Aviation (GA) terminal offering luxury and convenience at its best to its travellers. The GA terminal is all set to welcome passengers with luxurious interiors accentuated with height, light and space. Guests are warmly welcomed at the resplendent reception area by attentive and friendly staff on call 24 X 7, the terminal offers expansive lounges with butler service all complemented with a curated menu of super-food lite bites, a stylish bar to global cuisine served via as per an a la carté menu.

Guests can reserve the meeting and conference room facilities with state-of-the-art audio and video aids in advance. From essential business requests to indulging when on leisure travel, CSMIA’s GA terminal, spread over 753.26sq. mt redefines luxury. The terminal has been built with an aim to support the movement and processing of passengers flying through chartered flights from the airport. The all-new GA terminal at Mumbai Airport is a modern and stellar space that prioritizes the safety, security and well-being of passengers at all times. The terminal offers efficient processing area with Customs and Immigration and immediate access to private jet aircraft stands from the Terminal. Besides, having access control system, Wi-Fi enabled services, IT system integrated systems, passengers are efficiently processed through all interaction points such as enabling the boarding pass, dedicated porter service, check in and hand baggage processing, with minimum waiting period. In addition, the terminal is fully accessible to our passengers with special needs and passengers with reduced mobility.

The Terminal can handle over 50 passengers every hour, thus ensuring that passengers board their flights on time, every time. With the GA Terminal and the newly developed General Aviation Aircraft Parking stands being co-located, passengers will find it more convenient to travel to and from the aircraft for boarding or de-boarding in no time.

Ramp Services (below the wings service):

...
Ramp Services (below the wings service):
  • Hi-End Vehicles
  • PRM assistance
  • Tow Truck
  • Porterage
  • Toilet and Water Cart Service
  • Garbage Disposal
  • Baggage Loading/Unloading and Delivery
  • Marshalling/Wing Walker
  • GPU (On Request)
  • APU (On Request)
  • Coach Service (On Request)

Terminal Services

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Terminal Services
  • VIP Lounge Facility
  • Wi-Fi Connectivity
  • CIQ facilities
  • Co-ordination for BOE (Bill of Entry-Custom Duty)
  • Co-ordination for De-Sealing of Aircraft
  • Baggage Screener
  • Conference Room
  • Complimentary Refreshments
  • Co-ordination for TLP (Temporary Landing Permit)

Services for Crew

...
Services for Crew
  • Crew Briefing Area
  • Wi-Fi Connectivity
  • Complimentary Refreshments
  • Breath Analyser Tests for Crew Members (On Request)
  • Flight plan printing
  • Crew Rest Area
  • Latest Weather Report Provided
  • NOTAMS

Medical Evacuation Services

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Medical Evacuation Services
  • Cardiac Ambulance Available
  • AED Equipped Terminal
  • Air Ambulance Flights

It covers handling/transportation of live organs, medical evacuation, a dedicated paramedic team equipped with a cardiac ambulance to cater to emergencies.

Food and Beverages

  • Butler Services: For VVIP Lounge, the Butler can arrange a private dinner with a special menu. The Butler is also a point of contact for any requests, complaints, and issue.
  • A la carte service: A selection of the finest dishes. The chefs won't need to spend extra time preparing unusual or unexpected requests, and less items go to waste since the amount needed is easier to predict.
  • Bar Lounge: Besides offering more comfortable seating, lounges usually provide alcoholic and non-alcoholic beverages, and light snacks such as fruit, cheese, soup, pastries and breakfast items.
  • Meeting Room: Smart meeting rooms provide employees with video conferencing tools that make collaboration in the workplace simple, enjoyable, and inclusive.

Transportation:

Exclusive transport to and from the aircraft.

Waiting area:

Separate waiting area and lounge facility pre arrival and post Departure for passengers. Resting room with shower facility for captain/crew.

Facilities:

Terminal Facilities (over the wings services):


  • VIP Lounge Facility
  • Wi-Fi Connectivity
  • Coordination with Customs, Immigration, CISF and other regulatory authorities
  • Co-ordination for BOE (Bill of Entry-Custom Duty)
  • Co-ordination for De-Sealing of Aircraft
  • Baggage Screening
  • Conference Room
  • Food and Beverages
  • Crew Rest room + shower facility
  • Breathalyzer test
  • Crew Briefing room
  • RTPCR
  • ATC filling for international departure flight

Contact Us

General Aviation Terminal India

    Mumbai International Airport Pvt. Ltd.

    Kalina Gate - 8,

    Chhatrapati Shivaji Maharaj International Airport,

    Santa Cruz (East), Mumbai - 400029

  • Office

    +91 22 66852377/66852388

  • Fax

    +91 22 66851627/66852389

  • Accounts

    +91 022 66852498

  • GA Paramedic Team number

    +91 022 66852494