Why book online bus tickets on Adani One?
Online bus booking on Adani One offers numerous advantages over traditional methods, including easy booking from home, comparing schedules and operators, offering discount offers, secure payments, and personalized seating options. It also provides real-time updates on bus schedule changes, enabling better planning and preventing fraud.
How can I book online bus tickets on Adani One?
The process is very simple. Once you register yourself on Adani One, you can visit the bus section on the homepage, explore the bus options/routes and book the bus through simple, user-friendly steps.
What are the benefits of booking/buying bus ticket with Adani One?
Using Adani One to purchase bus tickets online provides a lot of benefits. Any kind of private or public transport can be reserved. Adani One lets you locate the various bus kinds, select your favourite bus seat, and select the closest boarding and dropping locations. In addition, you have the option to select the buses by time, such as morning, evening, etc.
Do I have to create an account in order to book bus ticket online?
You don’t need to make another account if you are already a registered Adani One user. You can book your bus tickets directly by visiting 'Bus' on Adani One.
Is it mandatory to provide my mobile number during booking the bus ticket?
You are required to register your account by giving your phone number so that you get real-time updates about your booking and travel on your mobile number.
What documents do I need to carry while travelling by bus?
The passengers should carry their Govt. identity proof like their PAN card, Aadhaar Card, Passport, or Voter ID card while travelling for their journey.
Is it mandatory to take a printout of the bus ticket?
It is not mandatory to take the printout of your bus tickets. Your e-ticket on your mobile phone can also be shown to the concerned authorities while boarding your bus.
Can I book Government bus tickets on Adani One ?
Yes, you can book tickets for government buses depending on State Road Transportation, which is available on our platform.
How to download a bus e-ticket from Adani One platform?
You can download your bus e-ticket by going to the booking confirmation page in the orders section of the website/app.
I have not received the ticket details, what do I do?
In case you have not received your online ticket, you can easily download it again from the orders section on the app and click on the booking confirmation under it.
What should I do if I lose my ticket?
You don’t need to worry in case you lose your ticket; you can always download it again from the app from the app.
My money has been deducted, and the ticket was not booked. What should I do?
In such case, any amount deducted from your account shall be refunded to your original source of payment within 7-10 business days. In case of any query you can reach out to support@adanione.com.
How do I know my bus booking is confirmed?
After your booking is confirmed with Adani One, you shall get a confirmation message on your registered mobile number and email ID about the details of your booking. You can follow the link to download or print your online ticket.
I entered the wrong mobile number while booking. How can I get my ticket details?
In case of any query, please reach out to support@adanione.com.
How can I track the location of my booked bus online?
While we are working to offer you a live location soon, you can still check the pick-up and drop-off location on Adani One.
Is it safe to book bus ticket on Adani One?
Yes! Adani One offers your secure payments and confirmed booking in the most convenient manner making it a safe option for your online travel bookings.
What are the payment options to book bus tickets on Adani One?
You can book your bus tickets securely through UPI, Credit Card, Wallet, Debit Card and Net Banking.
How can I cancel my bus ticket online?
You can cancel your booking on the order cancellation section or on the bus confirmation page on Adani One app or website.
How can I get a refund in case I cancel my ticket?
The amount deducted from your account shall be refunded to your original source of payment within 7-10 business days. In case of any query you can reach out to support@adanione.com.
What if I miss the bus? Will I get a refund?
The bus cancellation policy varies from operator to operator; you are requested to check your booking cancellation policy provided by your travel operator.
What happens when my scheduled bus is cancelled?
In such case, the amount deducted from your account shall be refunded to your original source of payment within 7-10 business days. In case of any query you can reach out to support@adanione.com.
How long does it take to process a refund?
It usually takes 7-10 business days to process your refund . In case of any query ,you can reach out to support@adanione.com.
What are the rules on luggage?
The luggage policy varies across travel operators, we recommend you get in touch with your travel operator to know their policies in detail.
What are the various types of buses available to book bus tickets on Adani One?
There are a variety of bus services available on Adani One. You can choose your preferred bus travel, ranging from AC, non-AC, sleeper, semi-sleeper buses, etc., depending on your budget and comfort.

