Arcadia Heritage Resort

4.6/5(192 Reviews) rating

3 Star Hotel locationPin

Darjeeling, West Bengal

1/59

About hotel

Welcome to Arcadia Heritage Resort, located in the picturesque town of Darjeeling, also known as the "Queen of Hills". Surrounded by the magnificent Himalayan foothills and the highest peak in India, Kanchenjunga, this charming hill station is a popular destination for both local and international travelers. Our resort is nestled amidst lush green tea plantations, providing a stunning backdrop throughout the year. From the vibrant colors of the sunrise to the serene sight of snow-capped mountains at sunset, every moment here will leave you in awe. At Arcadia Heritage Resort, we understand that every guest has different needs and preferences. That's why we offer a variety of accommodation options, carefully curated to cater to your desires. Sink into luxurious comfort and wake up to breathtaking views every morning. Our resort also offers a range of amenities to ensure a pleasant and effortless stay. Whether you're seeking tranquility or adventure, Darjeeling has something for everyone. Our team of friendly and knowledgeable staff is always available to assist you in creating the perfect experience. With easy access to the airport and popular tourist spots, our resort is the perfect base for your stay in Darjeeling. Our premium resort in Darjeeling aims to make your stay unforgettable. Immerse yourself in the natural beauty of the "Queen of Hills" while we take care of the rest. Don't wait any longer, book your stay at Arcadia Heritage Resort online and discover the enchantment of Darjeeling. Conveniently located at 5, West Point, Darjeeling, our resort is easily accessible and makes for a perfect respite from the hustle and bustle of city life. So, why wait? Book your stay at Arcadia Heritage Resort and indulge in affordable accommodations suitable for all. Arcadia Heritage Resort room prices won't break the bank! Book Arcadia Heritage Resort online and experience the best of Darjeeling.

Highlights

• Stay at one of the top resorts in the stunningly scenic Darjeeling, known as the Queen of hills • Enjoy a breathtaking view of the snow-capped Kanchenjunga, India's highest peak, from your room • Choose from a variety of luxury, boutique, and budget options to suit your needs • Immerse yourself in the beauty of the large tea estates that surround the hills • Perfect for both casual and business travelers looking for a peaceful and picturesque stay • Explore the vibrant colors of the snow clad mountains at sunrise and sunset • Ideal location for nature lovers, adventure seekers, and cultural enthusiasts • Easy access to popular tourist attractions in the area • Book now to experience the charm and tranquility of Darjeeling!

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Popular Amenities

24-hour security

Bathroom

CCTV

Doctor on call available

Electronic keycard

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Medical Facilities Service

Multilingual Staff

Power Back up

Refrigerator

Sanitizer

Torch

Umbrellas

Bell staff/porter

Caretaker

Room service

Parking

Common seating area

Lawn

Library

Public Bathroom

Terrace

Car rental desk

Tour/sightseeing desk

Board Games / Puzzles

Game Room

Bonfires

Playground

Restaurant

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Shuttle to local attractions

Train Station Pickup Service

Luggage assistance

Package/Parcel services available

Photocopying services available

Printing services available

Business center

Forex

Show all Amenities

General Amenities

24-hour security

Bathroom

CCTV

Doctor on call available

Electronic keycard

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Medical Facilities Service

Multilingual Staff

Power Back up

Refrigerator

Sanitizer

Torch

Umbrellas

Bell staff/porter

Caretaker

Room service

Parking

Common seating area

Lawn

Library

Public Bathroom

Terrace

Car rental desk

Tour/sightseeing desk

Activities

Board Games / Puzzles

Game Room

Bonfires

Playground

Food & Beverages

Restaurant

Services

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Shuttle to local attractions

Train Station Pickup Service

Luggage assistance

Package/Parcel services available

Photocopying services available

Printing services available

Business

Business center

Forex

Guest Profile

Bachelors are allowed.

Guests who have fever are not allowed.

Visitors allowed within the premises.

Guests below 18 years of age NOT allowed.

Children allowed.

Unmarried couples are allowed.

Guests required to have Arogya Setu app.

Check-in instructions

Contactless check-in/check-out possible.

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

Restrictions

Smoking NOT allowed within the premises.

Food from outside NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

Property staff understands all hygiene guidelines.

All government COVID-19 guidelines for Food Hygiene followed.

All common areas are fully sanitized regularly.

All rooms are fully sanitized between two stays.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption NOT allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

Property Rules

Guest Profile

Bachelors are allowed.

Guests who have fever are not allowed.

See All

Guest Profile

Bachelors are allowed.

Guests who have fever are not allowed.

Visitors allowed within the premises.

Guests below 18 years of age NOT allowed.

Children allowed.

Unmarried couples are allowed.

Guests required to have Arogya Setu app.

Check-in instructions

Contactless check-in/check-out possible.

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

Restrictions

Smoking NOT allowed within the premises.

Food from outside NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

Property staff understands all hygiene guidelines.

All government COVID-19 guidelines for Food Hygiene followed.

All common areas are fully sanitized regularly.

All rooms are fully sanitized between two stays.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption NOT allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

₹2,581

₹3,665

30% OFF

+ ₹373 taxes / night

Earn 29 Reward Points

Flat ₹541.73 off included with coupon DOMSTAY

Select Rooms

Double Room with Mountain View

398 sq.ft (36.98 sq.mt)

Attached bathroom

Blanket

Bottle of Water

First Aid Kit

Ironing facilities

Laundry

Room Service

WiFi Access

Charging Points

Fire Extinguisher

Hangers

Housekeeping

Iron

Mirror

See All

OPTION 1

Partial Refundable

₹2,581

₹3,665

30% OFF

+ ₹373 taxes / night

Update Price

Earn 29 Reward Points

Flat ₹541.73 off included with coupon DOMSTAY

Amenities

Location

West Point, Darjeeling, West Bengal, 734101

View on Maps

Ratings & Reviews

4.6/5

192 Ratings

Soujanya Ain

5/5

2 Dec, 2023

We had a great experience in Darjeeling during our two-night stay at Arcadia Heritage Resort in Dali, my family and I were treated to an incredible view from the rooms. The hotel offers a picturesque sight of the mountains during mornings and city lights at night. The rooms were spacious, impeccably clean, and had lovely balconies allowing us to soak in the breathtaking surroundings. There were few challenges with the geyser at times, and we found the heating to be chargeable, which seems to be the case in most hotels. The staff especially Mr. Amit were exceptionally friendly, responsive, and accommodating, ensuring our comfort throughout our stay. The meals were a highlight, especially the momos thanks to their superb chef. Overall our stay at Arcadia Heritage Resort was wonderful, thanks to the hospitality, delicious meals, and the awesome views.

Sophie

5/5

8 Nov, 2023

The hotel is located in a quiet neighborhood near the Dali monastery. It is a perfect place for families. The hotel staff is very friendly and helpful. They make sure that all your needs are met. Since the temperature drops low around this time of the year, the rooms were equipped with high-quality electric heaters as well as the mattresses have a heating pad underneath the bedsheets.

Prince Mishra

5/5

24 Nov, 2023

Most impressive on all counts. Positives : The views from all rooms of the kanchenjunga Excellent service.. Ravi ji and his team are brilliant.. makes sense for couples and families Good food Location: being only a 12min drive from the mall. . One escapes the massive crowds especially during season Strong link with history: got to know that the hotel's old wing is where Hollywood legend Vivian Leigh was born. Negatives : none

Soujanya Ain

5/5

2 Dec, 2023

Sophie

5/5

8 Nov, 2023

Prince Mishra

5/5

24 Nov, 2023

Niels Kuehnemann

5/5

13 Jan, 2024

Really great service! Rooms very cold in the winter months. Warm water only for a few minutes. Dinner also very good. Breakfast minimal but

Max N

5/5

8 Nov, 2023

Arcadia is a great hotel and gives you an amazing view of the mountains. The staff is very friendly and the food is good. They also have drivers who do day trips with you or pick/drop you from the airport and will drive you right in front of the door.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.