Aristocrat Hotel, New Town, Kolkata

4/5(948 Reviews) rating

4 Star Hotel locationPin

Kolkata, West Bengal

Aristocrat Hotel, New Town, Kolkata featured

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About hotel

Step into a world of convenience and comfort at our exquisitely located hotel, where every detail has been meticulously crafted to provide you with a truly pleasant stay. Situated just a stone's throw away from the vibrant Snow Park Axis Mall in Kolkata, our hotel offers a haven of tranquility amidst the bustling city. Prepare to be captivated by our 93 well-maintained and spacious rooms, spread across 7 floors, each thoughtfully designed to cater to your every need. Immerse yourself in modern conveniences, from the elegant wardrobe that awaits your belongings to the state-of-the-art television that promises endless entertainment. Stay connected with loved ones and the world with complimentary Wi-Fi, and rejuvenate your senses in the attached bathroom, where running hot and cold water awaits your indulgence. Indulge in a delightful burst of flavors at our in-house restaurant, where a tantalizing array of culinary delights awaits your discerning palate. From local delicacies to international favorites, our chefs have curated a menu that promises to satisfy even the most discerning of taste buds. Beyond the confines of your luxurious abode, our hotel offers an array of facilities designed to cater to your every whim. Whether you're seeking a caffeine fix at our cozy cafe, conducting business at our well-equipped business center, celebrating a special occasion at our elegant banquet hall, or planning your next adventure at our travel counter, we have you covered. Our friendly and efficient staff at the front desk are always at your service, ready to assist you with any request. Convenience is at the heart of our hotel's ethos, with easy accessibility from the New Town Bus Stand and a short distance from the Netaji Subhash Chandra Bose International Airport. Immerse yourself in the rich tapestry of Kolkata's cultural heritage as you explore iconic attractions such as the majestic Victoria Memorial, the awe-inspiring Dakshineswar Kali Temple, the enchanting Zoological Garden, and the captivating Indian Museum, all within easy reach. At our hotel, we understand that a memorable stay is not just about the physical comforts but also the warmth of hospitality. Allow us to redefine your expectations as we go above and beyond to ensure your every need is met. From room service to ironing, power back-up to laundry, valet parking to security, we have thoughtfully curated a range of additional services to enhance your experience. Book Aristocrat Hotel Online now and embark on a journey of unparalleled comfort and convenience at our hotel, where every moment is designed to create cherished memories. Experience world-class services and discover the true meaning of hospitality as we welcome you with open arms. Don't miss out on our affordable accommodations suitable for a variety of people. Check out Aristocrat Hotel room prices and make your reservation today. Our address is Premises No.16-1111, Plot no. AH-5, AA-1A, New Town, Kolkata, West Bengal, 700163, India.

Highlights

• Conveniently located hotel in Kolkata • Complimentary Wi-Fi and breakfast • 93 well-kept and spacious rooms • Amenities include wardrobe, television, telephone, and attached bathroom • Facilities: Cafe, business center, banquet, and travel counter • Services: Front desk, room service, ironing, power back-up, laundry, valet parking, parking, and security • Close to Snow Park Axis Mall (0.95 km) • Closest airport: Netaji Subhash Chandra Bose International Airport (12 km) • Nearby attractions: Victoria Memorial (15 km), Dakshineswar Kali temple (21 km), Zoological Garden (16 km), and Indian Museum (18 km) • In-house restaurant available • Great location and hospitality

Quick Facts

Check-In

12:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

24-hour security

Air conditioning

Baggage hold

Bathroom

CCTV

Doctor on call available

Electronic keycard

Fire safety compliant

Housekeeping services

Intercom

Ironing Services/ board

Laundry

Lift/ Elevator

Multilingual Staff

Newspaper

Power Back up

Security

Smoke Detector

Swimming Pool

Toilet

WiFi services

Bell staff/porter

Butler service

Room service

Parking

Lobby

Public Area Air Conditioned

Breakfast services

Restaurant

Executive lounge

Lounges/bars

Luggage assistance

Photocopying services available

Printing services available

Show all Amenities

General Amenities

24-hour front desk

24-hour security

Air conditioning

Baggage hold

Bathroom

CCTV

Doctor on call available

Electronic keycard

Fire safety compliant

Housekeeping services

Intercom

Ironing Services/ board

Laundry

Lift/ Elevator

Multilingual Staff

Newspaper

Power Back up

Security

Smoke Detector

Swimming Pool

Toilet

WiFi services

Bell staff/porter

Butler service

Room service

Parking

Lobby

Public Area Air Conditioned

Food & Beverages

Breakfast services

Restaurant

Executive lounge

Lounges/bars

Services

Luggage assistance

Photocopying services available

Printing services available

Property Rules

See All

₹4,567

₹7,122

36% OFF

+ ₹569 taxes / night

Earn 51 Reward Points

Flat ₹942.09 off included with coupon DOMSTAY

Select Rooms

Suite

500 sq.ft (46.45 sq.mt)

Desk

Shower

Air conditioning

Attached bathroom

Blanket

Private bathroom

Towels

Blackout Curtains

Charging Points

Closet

Clothes Rack

See All

OPTION 1

Partial Refundable

₹4,567

₹7,122

36% OFF

+ ₹569 taxes / night

Update Price

Earn 51 Reward Points

Flat ₹942.09 off included with coupon DOMSTAY

Amenities

Location

Action Area 1A, Kolkata, West Bengal, 700156

View on Maps

Ratings & Reviews

4/5

948 Ratings

nandhu radhakrishnan

1/5

18 Jan, 2024

Worst in my experience. My room is feezing. 18 degrees and they don't care. I have called the front desk more number of times than texting my wife. The tech guy came in and said it will warm up. Its 24 hrs and the temp has dropped a degree but notngone up. Setting is in heat 30 degrees but room temp is 18. Have problems with shower staying hot. Toilet flush quit working. Stay elsewhere please.

Gautham Krishna

1/5

11 Dec, 2023

Pathetic experience at this hotel. The exteriors are completely rundown. The rooms have a damp smell, our bedcovers and sheets had disgusting stains on them. The geyser in our bathroom didn’t work either. Only a single towel was provided per room. When we requested for an extra towel, they said all the towels had gone for dry cleaning. Restaurant is priced like a 5 star property. Ended up paying Rs.250 for a horrible coffee that had only milk in it. The plates and mugs were sticky and didn’t feel like they had been washed. The food at the buffet was also cold and tasted bland. Please avoid this hotel at all costs.

jenneyfer pradhan

1/5

21 Jan, 2024

My ever worst experience...This is the most pathetic hotel...rooms are not clean, the washroom is horrible...the best thing about this hotel is only the gatekeeper dada....breakfast is not up to the pallet and it charges lots of exorbitant money even for a mere mineral water and as well as hidden charges...and disinterested unattentive staff.

Sandhya Menon

1/5

12 Dec, 2023

Absolutely, undoubtedly, unequivocally the worst hotel I've ever had the misfortune to stay at. If you need anything, you can be sure you'll have to call a minimum of 3 times before someone says they'll send it up. And then they don't. So you call a 4th time and tell them off, and then maayyyyybe you'll get what you asked for. And i don't mean room service. Something as basic as towels were not available. Their receptionist who did checked us in - an arrogant man who doesn't understand the meaning of hospitality. The first day there was exactly one towel in a room for two people. Took us 4 calls to get an extra towel. By the third day, when we asked for a second set of bath towels, they sent us one (1) hand towel. Then when we called them repeatedly, they said they didn't have bath towels, and to call the next morning. The next morning they said they can't give us towels till 8.30 because the laundry guy hadn't brought the towels 😅😅😅 We sent stuff to be laundered at it didn't come back even though it was supposed to be returned the same evening. Two days later, when i called to ask what happened to my laundry, they said... You guessed it! The laundry guy hadn't come and they'll send it up when he comes. It took two more calls for us to get our clothes. By this point everything was just a joke and we couldn't wait to get away. One of the days an older person in our group asked for tea to be sent up and they said they can't because there's a wedding in the hotel and no one is free to bring tea. The stories are endless. There were many of us there for the same event and at one point or another, I saw everyone lose their cool with the hotel and their lack of minimal service. Overpriced food if you order off the menu. A chicken Kung pao was priced at 700 plus taxes. And at the buffet breakfast at least one dish was spoilt each day. First day was the Vada - batter so sour it would put lemons to shame. Second day the chutneys and so on. Even the restaurant staff looked deeply unhappy, severely bored, desperate and unwilling, poor things. So yourself a favour and DO NOT book yourself into this hotel. I stayed there from Dec 3 to Dec 7 and it was the worst 4 days of my life.

nandhu radhakrishnan

1/5

18 Jan, 2024

Gautham Krishna

1/5

11 Dec, 2023

jenneyfer pradhan

1/5

21 Jan, 2024

Mridul Hazarika

5/5

24 Dec, 2023

It's really good experience. I ,along with my wife stay in this hotel 3 night ,the location is good ,room is good as per budget , staff behavior is very good .Best part of this hotel is complimentary up to 3 hours early check-in and late check-out facility ,For family trip you can stay there ..but one ome thing their restaurant items price is slight higher..

Sandhya Menon

1/5

12 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.