Capital O Western Galaxy

3.4/5(224 Reviews) rating

3 Star Hotel locationPin

Amritsar, Punjab

1/19

Quick Facts

Check-In

12:00 PM

Check-Out

11:00 AM

Popular Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Multilingual Staff

Power Back up

Sanitizer

Caretaker

Room service

Common seating area

Luggage assistance

Show all Amenities

General Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Multilingual Staff

Power Back up

Sanitizer

Caretaker

Room service

Common seating area

Services

Luggage assistance

Guest Profile

Guests below 18 years of age NOT allowed.

Children allowed.

Guests who have fever are not allowed.

Visitors NOT allowed within the premises.

Unmarried couples are allowed.

Bachelors are allowed.

Guests required to have Arogya Setu app.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Private parties or events are NOT allowed at the property.

Food from outside NOT allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All rooms are fully sanitized between two stays.

Property staff understands all hygiene guidelines.

All common areas are fully sanitized regularly.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption allowed within the premises.

Others

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property Rules

Guest Profile

Guests below 18 years of age NOT allowed.

Children allowed.

See All

Guest Profile

Guests below 18 years of age NOT allowed.

Children allowed.

Guests who have fever are not allowed.

Visitors NOT allowed within the premises.

Unmarried couples are allowed.

Bachelors are allowed.

Guests required to have Arogya Setu app.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Private parties or events are NOT allowed at the property.

Food from outside NOT allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All rooms are fully sanitized between two stays.

Property staff understands all hygiene guidelines.

All common areas are fully sanitized regularly.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption allowed within the premises.

Others

Government aligned quarantine protocol being followed.

Contactless room service option available.

₹833

₹1,077

23% OFF

+ ₹86 taxes / night

Earn 9 Reward Points

Select Rooms

Deluxe Room

Air conditioning

Fan

Shower

Bathroom

Towels

Wardrobe/Closet

See All

OPTION 1

Partial Refundable

₹833

₹1,077

23% OFF

+ ₹86 taxes / night

Update Price

Earn 9 Reward Points

Amenities

Location

Western Galaxy, Amritsar, Punjab, 143001

View on Maps

Ratings & Reviews

3.4/5

224 Ratings

Deepika Kshirsagar

4/5

19 Jan, 2024

Rooms are good. Booked delux room but management updated to super delux without intimating to us. At the time of check-in asked for more price and they don't even provide complementary water bottles. Booked for 3 person in a room, we need to force them to give extra bed and initially they were arguing for evry small things

Sandip Bhatt

5/5

9 Jan, 2024

Very cooperative staff's behaviour to his customers. Rooms are neat and clean and also specious. Nature of owner Mr. Harjeet Sing is very good. Most important that the walking distance from Amritsar Junction Railway station

nirvikar singh

1/5

8 Dec, 2023

I used to travel a lot but this is the worst hotel I’ve even stayed. - Rooms are very small and dirty. - bed size is 5*6 ( not comfortable for couple) - they are using used bed sheet which is full of dirt , smell and hairs. - there is no privacy , your low noise conversation will lead to know the person standing outside foyer. - They are not providing toiletries, you have call receptionist even for toilet roll( lol) . - Exhaust fan is running like 90’s fan and sound like jet - the wall paint is untidy - bed head rest is dirty. - not recommend to anyone , even if you are single then prefer to stay a good hotel , don’t waste your penny in such junkyard.

Kunal Patwa

1/5

26 Dec, 2023

They do not allow you to check in if you have booked pre paid from OYO. We have booked prior online, fully paid and on arrival they denied saying they are full. Truly unprofessional behaviour from their side and oyo. They give preference to walk in customer charging higher tarif. And even if they are full , online they keep showing that room are available. We have arrived around midnight and faced severe inconvenience searching another at that odd hour. Traveling from such far places and then facing such a thing is terrible and pathetic.

Deepika Kshirsagar

4/5

19 Jan, 2024

Sandip Bhatt

5/5

9 Jan, 2024

nirvikar singh

1/5

8 Dec, 2023

Kunal Patwa

1/5

26 Dec, 2023

Nidhia Ram

1/5

27 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.