Central Hill resort

3.5/5(757 Reviews) rating

3 Star Hotel locationPin

Gangtok, Sikkim

1/66

Quick Facts

Check-In

1:00 PM

Check-Out

11:00 AM

Popular Amenities

24-hour front desk

24-hour security

Bathroom

Doctor on call available

Dry cleaning

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Newspaper

Power Back up

Sanitizer

WiFi services

Bell staff/porter

Butler service

Room service

Accessible facilities

Parking

Valet parking

Common seating area

Library

Lobby

Public Bathroom

Concierge desk

Breakfast services

Restaurant

Executive lounge

Luggage assistance

Photocopying services available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

24-hour security

Bathroom

Doctor on call available

Dry cleaning

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Newspaper

Power Back up

Sanitizer

WiFi services

Bell staff/porter

Butler service

Room service

Accessible facilities

Parking

Valet parking

Common seating area

Library

Lobby

Public Bathroom

Concierge desk

Food & Beverages

Breakfast services

Bar

Restaurant

Executive lounge

Services

Luggage assistance

Photocopying services available

Business

Banquet Facilities

Business center

Conference Center

Guest Profile

Guests below 18 years of age NOT allowed.

Children allowed.

Guests required to have Arogya Setu app.

Guests who have fever are not allowed.

Bachelors are allowed.

Unmarried couples are allowed.

Visitors NOT allowed within the premises.

Stag Entry NOT allowed.

Check-in instructions

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Food from outside NOT allowed within the premises.

Smoking NOT allowed within the premises.

Guests are requested not to invite outside visitors in the room during their stay.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All common areas are fully sanitized regularly.

Property staff understands all hygiene guidelines.

All government COVID-19 guidelines for Food Hygiene followed.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Allows private parties or events.

Property Rules

Guest Profile

Guests below 18 years of age NOT allowed.

Children allowed.

See All

Guest Profile

Guests below 18 years of age NOT allowed.

Children allowed.

Guests required to have Arogya Setu app.

Guests who have fever are not allowed.

Bachelors are allowed.

Unmarried couples are allowed.

Visitors NOT allowed within the premises.

Stag Entry NOT allowed.

Check-in instructions

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Food from outside NOT allowed within the premises.

Smoking NOT allowed within the premises.

Guests are requested not to invite outside visitors in the room during their stay.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All common areas are fully sanitized regularly.

Property staff understands all hygiene guidelines.

All government COVID-19 guidelines for Food Hygiene followed.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Allows private parties or events.

₹770

₹1,406

45% OFF

+ ₹94 taxes / night

Earn 8 Reward Points

Select Rooms

Super Deluxe Room

200 sq.ft (18.58 sq.mt)

Desk

Fan

Shower

Electric blankets

Private bathroom

Shampoo

Toilet

Towels

Wardrobe/Closet

See All

OPTION 1

Non Refundable

₹770

₹1,406

45% OFF

+ ₹94 taxes / night

Update Price

Earn 8 Reward Points

Amenities

Location

Vishal Gaon, Gangtok, Sikkim, 737101

View on Maps

Ratings & Reviews

3.5/5

757 Ratings

SURESHBABU k s

5/5

3 Nov, 2023

Rooms,service and location are superb. Another thing that the receptionist Alisha was so sweet to handle the customers. Her smile itself was enough to create a good atmosphere. People like her should be the face of the hotel and tourists . She truly deserves a lot from the management. Stay was good, right at the centre of the city. Hotel price was affordable, very clean and well behaved staff. Will definitely recommend other to stay here.

Avinash Jha

1/5

26 Dec, 2023

I had the most pathetic experience with this hotel. The rooms are small and smelly, the washroom is dirty, the pot is untidy, the jet spray leaks, the bedsheets and towels and dirty and smelly, even the dustbins were not cleaned. The hotel staff is highly unresponsive. The plumber was called to fix the leaking jet spray but after he left the jet spray started leaking again, and when we told this to the hotel staffs we were told that they had already sent the plumber and now they are busy attending other guests and will look into this later, and that later never came. It took more than and hour for them to get a jug of water and that too the jug came without a lid. A hotel staff will come to attend you after calling for more than 3 to 4 times. The hotel restaurant will provide a simple tea to you after placing the order for more than an hour and they will read out the menu to you over the phone and expect you to retain that and place the order when required, they will not provide you the menu card even if you have asked for it for more than 10 times. As the condition of the room was not good we asked for a room upgrade but were told that there are no other rooms available, on the other hand when we told them we are checking out, they insisted that they will upgrade our room (which suddenly appeared from nowhere). I had booked the hotel for a stay of 2 days but I checked out within 3hours as it was becoming just too much to handle. Had negative ratings been an option, I would have given them negative ratings without a second thought.

Kaushik Chandra Raj Pradhan

5/5

20 Dec, 2023

I stayed at the Central Hill Resort Gangtok for two nights and I was very impressed by the quality of service and hospitality. The staff were friendly, helpful and attentive, and the room was spacious, clean and comfortable. The resort has a great location, close to the main attractions and markets of Gangtok, and offers a stunning view of the mountains. The food was delicious and varied, and the amenities were well-maintained. I would highly recommend this resort to anyone looking for a relaxing and enjoyable stay in Gangtok. And thank you Ms. Naazneen for helping me out

BIRENDRA VERMA

3/5

30 Dec, 2023

My experiences Let's start from the starting- The day we arrived we didn't got the room ready. So we exchange the room we paid extra for the room but to just not waste time we took other room a floor below. First of all everything seemed to be good but soon thing got messed up. The room was damn small to live the room may be delux was had a bed to fit only 2 people, so we got a cot . Then the thing to be noticed was the bedsheets were not clean and so the blanket and all. Infact the main bed's bedsheet had old spots of different kinds Second was the service which was very very bad . Even if water has been asked it would take an hour or more as if like they are fetching it from a well . The food when ordered took 2 hours that to just aloo dum. Then food if u are thinking might be good then it is wrong it was bad very very bad the taste was like something of a hell. The elevator too had problem.The toilet was clean but the lache of door was broken from outside.The room has some smell which was almost unbearable. The only plus point was it had good view of kanchenjunga and the surrounding were good and MG road and other spots. The staff members were polite n humble.

SURESHBABU k s

5/5

3 Nov, 2023

Avinash Jha

1/5

26 Dec, 2023

Kaushik Chandra Raj Pradhan

5/5

20 Dec, 2023

Paltu Roy

5/5

30 Jan, 2024

This is so beautiful and comfortable hotel. Service and staff are caring and co operative. Very good behavior. I like it very much. Anyone can like this.

BIRENDRA VERMA

3/5

30 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.