Citrus Hotel Lonavala

3.9/5(1.61K Reviews) rating

4 Star Hotel locationPin

Lonavala, Maharashtra

1/87

About hotel

Nestled in the heart of the captivating town of Lonavala, Citrus Hotel Lonavala room prices beckon guests with its promise of an affordable and convenient stay. This hidden gem is strategically situated near Telephone Exchange, Maharashtra410401, India, allowing guests to effortlessly explore the myriad of attractions that Lonavala has to offer. Immerse yourself in the tranquility of Ryewood Park or seek solace at the divine Narayani Dham, both just a stone's throw away from the hotel. Step into one of the 34 exquisitely designed guestrooms, each meticulously adorned with modern amenities and tasteful furnishings. Sink into the comfortable memory foam beds, enveloped in the embrace of cozy down comforters and premium bedding, ensuring a restful night's sleep. Stay connected with complimentary wireless internet access and indulge in a world of entertainment with satellite programming on the sleek LCD televisions. The private bathrooms, equipped with showers, complimentary toiletries, and hair dryers, offer a sanctuary of relaxation. For the adventurous souls yearning to explore the surrounding area, Citrus Hotel Lonavala room prices is a haven of convenience. The revered Shingroba Temple awaits just 0.9 km away, while the enchanting Celebrity Wax Museum and the verdant Ryewood Park are within easy reach. Nature enthusiasts will revel in the proximity to the breathtaking Valvan Lake and the serene Tungarli Lake. Unwind and rejuvenate by taking a dip in the inviting outdoor pool or bask in the serenity of the meticulously manicured garden, offering panoramic views of the surrounding landscape. Stay connected with complimentary wireless internet access throughout the hotel, ensuring you never miss a beat. The hotel also offers impeccable wedding services and a cozy common area with a television, perfect for unwinding after a day of exploration. Business travelers will appreciate the seamless convenience of express check-in and check-out, as well as complimentary newspapers in the lobby. Rest easy knowing that free self-parking is available onsite, adding an extra layer of convenience to your stay. Savor the delectable flavors of a sumptuous meal at the hotel's restaurant or grab a quick bite at the charming coffee shop/cafe. Indulge in the luxury of room service during limited hours or unwind with a refreshing drink at the elegant bar/lounge. With its central location, affordable accommodations, and an array of convenient amenities, Citrus Hotel Lonavala room prices stands as the epitome of perfection for both leisure and business travelers alike. Book Citrus Hotel Lonavala Online now and embark on a journey of unparalleled experiences, creating memories that will last a lifetime.

Highlights

• Located in the heart of Lonavala, near Shingroba Temple • 4-star hotel with individually decorated guestrooms • Complimentary wireless internet and satellite programming • Close proximity to Ryewood Park and Narayani Dham • Outdoor pool and garden for recreation • Express check-in and check-out for business travelers • Onsite restaurant, coffee shop, and bar/lounge • Free self parking available • Distances: Shingroba Temple (0.9 km), Celebrity Wax Museum (1.5 km), Della Adventure (6.1 km), Pawna Lake (7.5 km) • 67.3 km from Pune (PNQ-Lohegaon) airport

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Laundry

Multilingual Staff

Sanitizer

Swimming Pool

Torch

Umbrellas

Bell staff/porter

Room service

Common seating area

Lawn

Public Bathroom

Concierge desk

Tour/sightseeing desk

Board Games / Puzzles

Game room

Beachfront

Restaurant

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Luggage assistance

Business center

Conference Center

Show all Amenities

General Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Laundry

Multilingual Staff

Sanitizer

Swimming Pool

Torch

Umbrellas

Bell staff/porter

Room service

Common seating area

Lawn

Public Bathroom

Concierge desk

Tour/sightseeing desk

Activities

Board Games / Puzzles

Game room

Beachfront

Food & Beverages

Bar

Restaurant

Services

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Luggage assistance

Business

Business center

Conference Center

Guest Profile

Guests below 18 years of age allowed.

Children allowed.

Visitors NOT allowed within the premises.

Bachelors allowed.

Unmarried couples allowed.

Check-in instructions

Aadhar, Passport, Drivers License and Government IDs are acceptable ID Proofs.

Aadhar & Drivers License are acceptable ID Proof.

Restrictions

Food from outside NOT allowed within the premises.

Private parties or events are NOT allowed at the property.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Property Rules

Guest Profile

Guests below 18 years of age allowed.

Children allowed.

See All

Guest Profile

Guests below 18 years of age allowed.

Children allowed.

Visitors NOT allowed within the premises.

Bachelors allowed.

Unmarried couples allowed.

Check-in instructions

Aadhar, Passport, Drivers License and Government IDs are acceptable ID Proofs.

Aadhar & Drivers License are acceptable ID Proof.

Restrictions

Food from outside NOT allowed within the premises.

Private parties or events are NOT allowed at the property.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

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Amenities

Location

Rao Colony, Lonavala, Maharashtra, 410401

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Ratings & Reviews

3.9/5

1.61K Ratings

Vivek G

5/5

27 Dec, 2023

We thoroughly enjoyed our stay at Citrus Hotel, Lonavala and it was an exceptional experience from start to finish. The staff's warm welcome and genuine friendliness immediately set the tone for our stay. Special thanks to entire restaurant staff & Mr. Gaurav Mahadik who had assisted us throughout our stay. The 3 premier rooms that we had booked for our family exceeded our expectations in terms of space and comfort. All rooms were spacious and impeccably clean. The dining options offered a variety of choices suitable for both adults and kids, and the quality of the food was consistently excellent. The hotel's strategic location made it convenient for family outings to nearby attractions, and the concierge provided valuable recommendations for family-friendly activities in the area. Overall, it was a very positive experience at Citrus. We highly recommend it for families seeking a perfect blend of comfort, convenience, and warmth.

Mitesh Kalyani

1/5

7 Dec, 2023

Totally waste of money!!! Untrained staff with full of bad attitude. We waited for almost 40 minutes to get our car parked. Even after we asking the security guard and called the reception too. But they are busy in blame game. Food is very mediocre and the chicken was stale. They have published and promised 24 hours room service but in reality it’s available till 10.30pm only. We visited 3 years before with good experience but nowadays it’s totally waste of money and worst service.

AMIT JAMGHARE

4/5

20 Dec, 2023

Have visited this Hotel to attend Family Frds wedding and must say it was good. Food quality, ambient and location was good and quite. Best part its near to Lonavala Railway Station. So no extra cost / efforts to reach destination

Shraddha Jadhav

1/5

16 Dec, 2023

We had a very bad experience staying here We visited to celebrate our engagement anniversary. The staff especially the receptionist Archana had no manners to talk. The check-in check out process is pathetic. They delay while doing check in but for check they keep on harassing you from early morning itself. They don't stand by their words. Frequent power cut. Room service is also horrible no one turned to collect the used plates of dinner even after reminding. Would say if you want to enjoy your stay n vaccination pls don't select this as ur option. The only good part was the security guy who had much more decency than the other staff.

Vivek G

5/5

27 Dec, 2023

Mitesh Kalyani

1/5

7 Dec, 2023

AMIT JAMGHARE

4/5

20 Dec, 2023

Shraddha Jadhav

1/5

16 Dec, 2023

Anand TV

5/5

22 Nov, 2023

Citrus was a good hotel and hospitality qas good only issue we faced was they could not provide buffet dinner as they promised . Might be due to less number of guests even though we were 9 members including kids ..we could see only two other family only

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.