City Maskan

google-logo3.1/5(45 Reviews)rating3 Star HotellocationPinThiruvananthapuram, Kerala
Hotel Exterior 1
Public Areas 2
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    Quick Facts

    Check-In
    12:00 PM
    Check-Out
    11:00 AM
    Popular Amenities
    Popular Amenities
      General Amenities

      24-hour security

      CCTV

      Fire safety compliant

      Hotel safe deposit box (not room safe box)

      Housekeeping services

      Intercom

      Newspaper

      Power Back up

      Room service

      Parking

      Common seating area

      Public Bathroom

      Services

      Airport shuttle service

      Train Station Pickup Service

      Luggage assistance

      Guest Profile

      Guests below 18 years of age NOT allowed.

      Children allowed.

      Guests who have fever are not allowed.

      Visitors allowed within the premises.

      Bachelors are allowed.

      Unmarried couples NOT allowed.

      Check-in instructions

      Contactless check-in/check-out possible.

      Aadhar, Passport and Drivers License are acceptable ID Proofs.

      Restrictions

      Private parties or events are NOT allowed at the property.

      Smoking NOT allowed within the premises.

      Food from outside allowed within the premises.

      Payment Policies

      Guests can pay by Debit/ Credit Card (VISA & Mastercard).

      Safety & Security

      All government COVID-19 guidelines for Food Hygiene followed.

      Property staff understands all hygiene guidelines.

      All rooms are fully sanitized between two stays.

      All common areas are fully sanitized regularly.

      Pet Policy

      Pets NOT allowed within the premises.

      Food & Beverages

      Non-Veg allowed within the premises.

      Alcohol consumption NOT allowed within the premises.

      Others

      Government aligned quarantine protocol being followed.

      Contactless room service option available.

      Property Rules
      Guest Profile

      Guests below 18 years of age NOT allowed.

      Children allowed.

      Property Rules
        Guest Profile

        Guests below 18 years of age NOT allowed.

        Children allowed.

        Guests who have fever are not allowed.

        Visitors allowed within the premises.

        Bachelors are allowed.

        Unmarried couples NOT allowed.

        Check-in instructions

        Contactless check-in/check-out possible.

        Aadhar, Passport and Drivers License are acceptable ID Proofs.

        Restrictions

        Private parties or events are NOT allowed at the property.

        Smoking NOT allowed within the premises.

        Food from outside allowed within the premises.

        Payment Policies

        Guests can pay by Debit/ Credit Card (VISA & Mastercard).

        Safety & Security

        All government COVID-19 guidelines for Food Hygiene followed.

        Property staff understands all hygiene guidelines.

        All rooms are fully sanitized between two stays.

        All common areas are fully sanitized regularly.

        Pet Policy

        Pets NOT allowed within the premises.

        Food & Beverages

        Non-Veg allowed within the premises.

        Alcohol consumption NOT allowed within the premises.

        Others

        Government aligned quarantine protocol being followed.

        Contactless room service option available.

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        Amenities

        Location
        Kulathoor, Thiruvananthapuram, Kerala, 695582

        Ratings & Reviews

        3.1/5

        45 Ratings

        Rony Samuel
        google-logo
        4/5
        24 Apr, 2023

        Decent hotel. Spacious and clean room. Drinking water facility available in every floor. Breakfast was included in my package and it was okay. The staff behaviour was also good. Overall a good stay. The entrance is bit congested and it's a single lane road. Car parking is available for 2 cars plus bikes.

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        MUHASIN BABU
        google-logo
        4/5
        20 Jun, 2023

        I recently had the pleasure of staying at this hotel for one night and overall, my experience was quite positive. My room was spacious and well-appointed. The bed was comfortable and provided a good night's sleep. Parking is a little difficult.

        Read More
        Sarath Ramesh
        google-logo
        1/5
        11 Apr, 2023

        The worst stay I've ever had in Trivandrum. Since there were no rooms available for an early check-in, we upgraded to delux room. There were no toiletries provided. The response I got when I asked for toothpaste was lame."There is only one used paste available" The bathroom was not clean. Health wash as broken. The air conditioning was not working as expected. When we booked the room,treebo representative confirmed that booking includes free breakfast and nobody from hotel talked about the same. We are aware that this is a budget hotel. And the service they offer for the 2000 rupees per night is a complete disaster

        Read More

        3.1/5

        45 Reviews

        Rony Samuel
        google-logo
        4/5
        24 Apr, 2023
        Decent hotel. Spacious and clean room. Drinking water facility available in every floor. Breakfast was included in my package and it was okay. The staff behaviour was also good. Overall a good stay. The entrance is bit congested and it's a single lane road. Car parking is available for 2 cars plus bikes.
        MUHASIN BABU
        google-logo
        4/5
        20 Jun, 2023
        I recently had the pleasure of staying at this hotel for one night and overall, my experience was quite positive. My room was spacious and well-appointed. The bed was comfortable and provided a good night's sleep. Parking is a little difficult.
        Sarath Ramesh
        google-logo
        1/5
        11 Apr, 2023
        The worst stay I've ever had in Trivandrum. Since there were no rooms available for an early check-in, we upgraded to delux room. There were no toiletries provided. The response I got when I asked for toothpaste was lame."There is only one used paste available" The bathroom was not clean. Health wash as broken. The air conditioning was not working as expected. When we booked the room,treebo representative confirmed that booking includes free breakfast and nobody from hotel talked about the same. We are aware that this is a budget hotel. And the service they offer for the 2000 rupees per night is a complete disaster
        Dr. Praveen Thappily
        google-logo
        2/5
        18 May, 2023
        I absolutely do not recommend Itsy By Treebo - City Maskan based on my recent experience. Everything from locating the place to getting assistance was a nightmare. This establishment lacks basic amenities and customer support, making it a frustrating choice for accommodation. Firstly, finding the location itself was a daunting task. There was no local assistance available to guide us, leaving us to navigate the area blindly. This lack of support from the hotel made the whole experience unnecessarily challenging. Furthermore, the hotel's responsiveness was non-existent. Messages and requests sent to them went unanswered, leaving us feeling neglected and helpless. It's incredibly frustrating to stay at a place where communication is disregarded. To make matters worse, there were no lifts available, and there were no room attendants to offer any assistance. We were simply handed the key and left to figure out the room ourselves. This lack of basic services and support is highly disappointing. Moreover, the hotel showed zero flexibility when it came to check-out time. Even for a mere one-hour extension, we were coerced into booking an additional day at an exorbitant price. It is evident that they take advantage of guests by imposing unfair charges for minimal extensions. Prepare yourself for unnecessary additional charges during check-out. The hotel staff will come up with various excuses to demand extra money, so don't be surprised by their tactics. It's truly disappointing to be subjected to such unprofessional behavior. Lastly, don't expect to receive a hardcopy of the invoice during your stay. Instead, you'll only receive it after vacating the room, and even then, it will likely show a lower amount. This lack of transparency and proper documentation is unacceptable. Overall, my experience at Itsy By Treebo - City Maskan was extremely unsatisfactory. The difficulties in finding the location, the absence of local help, the unresponsiveness to messages, the lack of basic amenities, and the questionable billing practices all contribute to my strong discouragement of this establishment.
        Alexander Thomas
        google-logo
        1/5
        13 Feb, 2023
        The worst hotel i have checked in, the bathroom was dirty with water spilled all over and the Air-condition was not working we were shifted to 3 rooms but still all the same even the laundry was smelly. Never recommend for staying with a family or alone even if you are not looking for a shabby place. We dint stay there and we had to leave at the middle of the night to find a new hotel. The only good thing that was good was the staff at the reception he could understand us and told you please loom for a better hotel and call the customer care and report.

        All Policies

        All Policies
          Booking Policy
          It is mandatory for all guests to present valid government photo ID’s at the time of check-in.
          The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.
          Extra guests are subject to availability. And it might incur additional charges.
          If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.
          Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.
          Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.
          The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.
          Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.
          Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.
          For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.
          The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.
          If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.
          If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.
          Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.
          Hotel Cancellation Policy
          User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.
          Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.
          User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.
          Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.
          Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.
          If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          In case of no show at the hotel, you'll be charged the entire booking amount.
          If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.
          Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.
          The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.
          Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.
          Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.
          If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.
          Modification and Reschedule Policy
          Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.
          After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.

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          Hotel Exterior

          City Maskan - Thiruvananthapuram - Hotel Exterior

          Hotel Exterior

          City Maskan - Thiruvananthapuram - Hotel Exterior

          Public Areas

          City Maskan - Thiruvananthapuram - Public Areas

          Public Areas

          City Maskan - Thiruvananthapuram - Public Areas

          Hotel Exterior

          City Maskan - Thiruvananthapuram - Hotel Exterior

          Hotel Exterior

          City Maskan - Thiruvananthapuram - Hotel Exterior

          Outdoors

          City Maskan - Thiruvananthapuram - Outdoors

          Public Areas

          City Maskan - Thiruvananthapuram - Public Areas

          Public Areas

          City Maskan - Thiruvananthapuram - Public Areas

          Public Areas

          City Maskan - Thiruvananthapuram - Public Areas

          Public Areas

          City Maskan - Thiruvananthapuram - Public Areas

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          City Maskan - Thiruvananthapuram - Oak

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          City Maskan - Thiruvananthapuram - Oak

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          City Maskan - Thiruvananthapuram - Oak

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          City Maskan - Thiruvananthapuram - Oak

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          City Maskan - Thiruvananthapuram - Maple

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          City Maskan - Thiruvananthapuram - Maple

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          City Maskan - Thiruvananthapuram - Maple

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          City Maskan - Thiruvananthapuram - Maple

          10

          3.1

          45

          24-hour security

          CCTV

          Fire safety compliant

          Hotel safe deposit box (not room safe box)

          Housekeeping services

          Intercom

          Newspaper

          Power Back up

          Room service

          Parking

          Common seating area

          Public Bathroom

          Airport shuttle service

          Train Station Pickup Service

          Luggage assistance