Clarens Hotel

4.2/5(2.44K Reviews) rating

4 Star Hotel locationPin

Gurgaon, Haryana

104

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About hotel

Discover the epitome of luxury and sophistication at our magnificent hotel, ideally positioned in the heart of Gurgaon's Sector 29, just a short distance from the Huda Metro Station. Clarens Hotel presents a lavish retreat, boasting an atmosphere of unmatched splendor and a wide range of top-notch amenities. Immerse yourself in the lap of opulence as you enter our banquet facility, a sanctuary of grace and refinement. Indulge in the ultimate pampering experience at our spa, the jewel in the crown of our establishment. Whether you seek relaxation or rejuvenation, our spa offers a comprehensive selection of treatments, including the blissful Swedish, invigorating Thai, and holistic Ayurvedic massages. For the discerning corporate traveler, we provide a well-appointed business center and a spacious banquet hall, ensuring all your professional requirements are met. Stay seamlessly connected with our complimentary Wi-Fi, available throughout the premises. Our dedicated travel desk, on-call doctor service, attentive concierge, and round-the-clock room service guarantee a hassle-free and unforgettable stay. Choose from our array of 33 air-conditioned rooms, thoughtfully designed to cater to your every need. Whether you select the Standard, Deluxe, or Suite category, each room is equipped with contemporary amenities, including a satellite TV, tea/coffee maker, minibar, electronic safe, and Wi-Fi. Enjoy additional services such as a daily morning newspaper, efficient laundry service, and the convenience of an iron and ironing board. Satisfy your gastronomic desires at Lorenzo, our in-house all-day dining restaurant, where you can savor a delightful selection of authentic Indian and multi-cuisine delicacies. For a delightful culinary experience, visit Pan De Oro, our in-house café, where you can indulge in premium chocolates, freshly baked breads, and tantalizing pastries. As the evening unfolds, unwind at Kai Bar Japanese Lounge, our in-house lounge bar, offering an exquisite range of world cuisine starters, innovative cocktails, and refreshing mocktails. Step beyond our doors and explore the captivating attractions in the vicinity, including the exhilarating Appu Ghar, the vibrant Huda City Centre, the enchanting Kingdom Of Dreams, and the serene Sultanpur National Park. With the Indira Gandhi International Airport just 16 km away and the Gurgaon Railway Station a mere 10 km away, our location ensures convenient accessibility. For business travelers, the Unitech Business Park is conveniently situated a mere 800 meters away. Book now and immerse yourself in the world-class services that Clarens Hotel has to offer. Discover the perfect fusion of an exceptional location, an ambiance of timeless elegance, and an unparalleled level of luxury that awaits you at our remarkable property. Experience the affordable Clarens Hotel room prices and book Clarens Hotel online for a memorable stay. Located at 363-364, Sec 29, Near Huda Metro Station, Gurgaon, Haryana, 122001, India, our hotel is easily accessible for your convenience.

Highlights

• Premium hotel conveniently located at Sector 29, near Huda Metro Station, Gurgaon • 100 meters from Downtown Area, 500 meters from Unitech Business Park, and 750 meters from Kingdom Of Dreams • Highlights include banquet facility, spa, swimming pool, fitness center, and business center • Free Wi-Fi, travel desk, doctor-on-call service, concierge, and 24-hour room service available • 33 air-conditioned rooms with TV, tea/coffee maker, minibar, electronic safe, and Wi-Fi • In-house all-day dining restaurant, café, and lounge bar serving Indian and multi-cuisine treats • Nearby attractions include Appu Ghar, Huda City Centre, Kingdom Of Dreams, and Sultanpur National Park • 16 km from Indira Gandhi International Airport and 10 km from Gurgaon Railway Station • 800 meters from Unitech Business Park for business travelers • Great location and classy ambience highly appreciated by guests.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Electronic keycard

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Kitchenette

Laundry

Lift/ Elevator

Power Back up

Refrigerator

Sanitizer

Smoke Detector

Bell staff/porter

Room service

Wheelchair

Parking

Common seating area

Lawn

Public Bathroom

Concierge desk

Nightclub

Restaurant

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Luggage assistance

Package/Parcel services available

Photocopying services available

Printing services available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Electronic keycard

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Kitchenette

Laundry

Lift/ Elevator

Power Back up

Refrigerator

Sanitizer

Smoke Detector

Bell staff/porter

Room service

Wheelchair

Parking

Common seating area

Lawn

Public Bathroom

Concierge desk

Activities

Nightclub

Food & Beverages

Bar

Restaurant

Services

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Luggage assistance

Package/Parcel services available

Photocopying services available

Printing services available

Business

Banquet Facilities

Business center

Conference Center

Guest Profile

Children allowed.

Guests who have fever are not allowed.

Guests required to have Arogya Setu app.

Unmarried couples are allowed.

Visitors NOT allowed within the premises.

Bachelors are allowed.

Guests below 18 years of age allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport, Drivers License and Government IDs are acceptable ID Proofs.

Restrictions

Food from outside NOT allowed within the premises.

Private parties or events are NOT allowed at the property.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

Property staff understands all hygiene guidelines.

All common areas are fully sanitized regularly.

All rooms are fully sanitized between two stays.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

Property Rules

Guest Profile

Children allowed.

Guests who have fever are not allowed.

See All

Guest Profile

Children allowed.

Guests who have fever are not allowed.

Guests required to have Arogya Setu app.

Unmarried couples are allowed.

Visitors NOT allowed within the premises.

Bachelors are allowed.

Guests below 18 years of age allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport, Drivers License and Government IDs are acceptable ID Proofs.

Restrictions

Food from outside NOT allowed within the premises.

Private parties or events are NOT allowed at the property.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

Property staff understands all hygiene guidelines.

All common areas are fully sanitized regularly.

All rooms are fully sanitized between two stays.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

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Amenities

Location

Sector 29, Gurgaon, Haryana, 122001

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Ratings & Reviews

4.2/5

2.44K Ratings

Sid N

5/5

26 Jan, 2024

Had a consistently good experience staying here over the years. The property is still newish, has a nice rooftop bar and club. Mind you, on the weekends you feel the music on all floors. The cafe makes good espresso drinks too, which is a rarity in town.

Sahil Kaushal

5/5

19 Oct, 2023

Great Experience. Staff was very nice & cooperative. We had an official conference at Clarens Hotel everything was perfectly aligned. Food was great. Rooms were Clean. Very warm & hospitable staff . Smooth operation we had not faced any problem. Miss Surbhi managed every thing very well thanks for such a nice hospitality.

Saurabh Sehgal

3/5

13 Oct, 2023

Ok, Hotel... seems to be in dire need of maintenance. The rooms were Ok, ample electric sockets and charging given, BUT most did not work. The room size is much small... the bed seemed smaller than queen size, but may be ok for one person for one or two nights. Service persons behave nicely, but sometimes it takes more than one call for them to follow. Checkin process was very very slow, but thankfully check out was fast... Location is good. There's particular faint smell of smoke in rooms, which can bother non smokers a lot. Overall ok Hotel, but not at all worth the price tag...

Anshuman Shukla

4/5

27 May, 2023

This hotel is a fantastic choice, boasting an excellent location near the MG market area. It's just a quick 30-minute drive from the airport and a mere 15 minutes away from the bustling internet hub area. The culinary offerings here are delightful, and the food quality is good. The rooms are comfortable, albeit the beds are slightly firm. However, rest assured that they are well-maintained and kept in excellent condition. While there were no specific instructions provided upon check-in, but it was easy to figure out the payment process. Lastly, the cherry on top is the incredible rooftop bar, offering breathtaking views. It's a perfect spot to unwind and enjoy your favorite beverages in a delightful ambiance.

Sid N

5/5

26 Jan, 2024

Sahil Kaushal

5/5

19 Oct, 2023

Saurabh Sehgal

3/5

13 Oct, 2023

vipul goyal

1/5

11 Oct, 2023

Pathetic experience 1. Taps and room equipments were not working and even after multiple complaints they didnt act on it 2. Food is terrible. Bad taste. Breads were old and hard. 3. The room key had to be updated every day 4. Most horrible thing is, theydont hadont have any feedback form physical or online

Anshuman Shukla

4/5

27 May, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.