Clouds Valley Hotel

4.2/5(1.31K Reviews) rating

4 Star Hotel locationPin

Munnar, Kerala

1/39

About hotel

Step into a world of enchantment at our exquisite four-star hotel, nestled in the heart of the awe-inspiring Munnar. With a collection of 52 meticulously designed rooms, we offer a haven of comfort and opulence for our esteemed guests. Our journey in the realm of hospitality began in the illustrious year of 1970. What started as a humble venture with a handful of restaurants has now flourished into a prestigious chain of three magnificent hotels, each gracing a different corner of the captivating Kerala. At our esteemed establishment, we take immense pride in delivering unparalleled service, ensuring that every guest is embraced in a warm embrace of hospitality. Whether your purpose is business or leisure, our devoted team is dedicated to curating an unforgettable experience during your stay. Nestled in the heart of Munnar, our prime location grants you effortless access to the region's most alluring tourist attractions and popular destinations. Moreover, our proximity to the airport guarantees a seamless journey for our cherished guests, sparing them any unnecessary hassle. Indulge in a plethora of amenities meticulously crafted to cater to your every desire. Unwind and rejuvenate in our spacious rooms, adorned with contemporary furnishings and tasteful decor. Immerse yourself in bliss with a refreshing dip in our inviting swimming pool or embark on a journey of tranquility at our rejuvenating spa. Prepare your taste buds for an extraordinary culinary adventure at our esteemed on-site restaurant. Our team of talented chefs skillfully create delectable dishes using only the finest ingredients. Whether you crave local delicacies or yearn for international cuisine, our diverse menu promises to tantalize your palate and leave you yearning for more. Experience the unparalleled warmth and hospitality that our esteemed hotel is renowned for. We strive to exceed your expectations and create an unforgettable memory that beckons you to return time and time again. Reserve your stay with us today and embark on a voyage of comfort, luxury, and unforgettable moments that will linger in your heart forever. For Clouds Valley Hotel room prices and to book Clouds Valley Hotel online, please visit our website or contact us directly. Our address is Kannan Devan Hills, A.M Road, 685612 Munnar, India.

Highlights

• Four-star hotel in the heart of Munnar with 52 rooms • Established hospitality group since 1970, with a chain of 3 hotels in Kerala • Luxury, boutique, and budget options available to cater to all travelers • Close proximity to popular tourist attractions in Munnar • Ideal for both casual and business travelers

Quick Facts

Check-In

12:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour security

Bathroom

CCTV

Doctor on call available

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Medical Facilities Service

Multilingual Staff

Newspaper

Power Back up

Sanitizer

Smoke Detector

Umbrellas

Bell staff/porter

Room service

Wheelchair

Parking

Common seating area

Public Bathroom

Tour/sightseeing desk

Restaurant

Lounges/bars

Luggage assistance

Photocopying services available

Printing services available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour security

Bathroom

CCTV

Doctor on call available

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Medical Facilities Service

Multilingual Staff

Newspaper

Power Back up

Sanitizer

Smoke Detector

Umbrellas

Bell staff/porter

Room service

Wheelchair

Parking

Common seating area

Public Bathroom

Tour/sightseeing desk

Food & Beverages

Restaurant

Lounges/bars

Services

Luggage assistance

Photocopying services available

Printing services available

Business

Banquet Facilities

Business center

Conference Center

Guest Profile

Children allowed.

Guests below 18 years of age allowed.

Unmarried couples are allowed.

Visitors NOT allowed within the premises.

Guests who have fever are not allowed.

Bachelors are allowed.

Restrictions

Smoking allowed within the premises.

Food from outside NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Property staff understands all hygiene guidelines.

All rooms are fully sanitized between two stays.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Property Rules

Guest Profile

Children allowed.

Guests below 18 years of age allowed.

See All

Guest Profile

Children allowed.

Guests below 18 years of age allowed.

Unmarried couples are allowed.

Visitors NOT allowed within the premises.

Guests who have fever are not allowed.

Bachelors are allowed.

Restrictions

Smoking allowed within the premises.

Food from outside NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Property staff understands all hygiene guidelines.

All rooms are fully sanitized between two stays.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

₹2,483

₹3,713

33% OFF

+ ₹359 taxes / night

Earn 28 Reward Points

Flat ₹298.39 off included with coupon DOMSTAY

Select Rooms

Deluxe Double Room or Twin Room with Cliff View

Bathtub

Desk

Fan

Ironing facilities

Shower

Conditioner

Shampoo

Toilet

Towels

Dining table

See All

OPTION 1

Non Refundable

₹2,483

₹3,713

33% OFF

+ ₹359 taxes / night

Update Price

Earn 28 Reward Points

Flat ₹298.39 off included with coupon DOMSTAY

Amenities

Location

Moolakadai, Munnar, Kerala, 685612

View on Maps

Ratings & Reviews

4.2/5

1.31K Ratings

Umesh Parashar

3/5

28 Dec, 2023

First of all it's not a 4star hotel from any angle, not sure why google shows it 4star. Secondly, rooms are a bit old. The room we got had a seapage smell and dampness in walls here and there. Rooms are spacious though. Thirdly Washroom door had spring hinge for automatic closure...it was super inconvenient to use. It hurt my kid's foot couple of times. Breakfast was ok. Staff and service was ok too.

KESAVAKUMAR A

5/5

30 Nov, 2023

Good for familys and friends.We have enjoyed the stay at this hotel. It is located in main munnar city where it is near to all tourist places. Rooms has amazing views just love it 🦋

Geeta Soni

3/5

4 Oct, 2023

Room was neat and spacious but washroom was smelly. We had booking of 3 adult but got aminities like toiletry, water bottle, just for 2. Toiletry only include towel, soap, n moisturizer. NO sleepers, brush paste , comb or drier etc. Need to improve room service, as after 3 to 4 times call only they provide services. Food is below average... NO TASTE.

Umesh Parashar

3/5

28 Dec, 2023

KESAVAKUMAR A

5/5

30 Nov, 2023

Good for familys and friends.We have enjoyed the stay at this hotel. It is located in main munnar city where it is near to all tourist places. Rooms has amazing views just love it 🦋

Geeta Soni

3/5

4 Oct, 2023

Manish Luste

5/5

4 Oct, 2023

It's been a great pleasure to stay here. All the services were really good and hygienic. Breakfast and dinner is too good. it was worth staying here. Keep it up! We appreciate all your efforts 🙂 Thanks and Regards, Manish Luste, Room No. 304

Meghna Karmakar

4/5

29 Oct, 2023

All the services were good , rooms are also good and tidy and they provide free breakfast buffet but it's a bit too costly

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.