Collection O 82596 Safe Hotel Kadavanthra

3.1/5(171 Reviews) rating

3 Star Hotel locationPin

Ernakulam, Kerala

Collection O 82596 Safe Hotel Kadavanthra featured

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Quick Facts

Check-In

12:00 PM

Check-Out

11:00 AM

Popular Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Multilingual Staff

Newspaper

Power Back up

Sanitizer

Caretaker

Room service

Common seating area

Luggage assistance

Show all Amenities

General Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Multilingual Staff

Newspaper

Power Back up

Sanitizer

Caretaker

Room service

Common seating area

Services

Luggage assistance

Guest Profile

Guests below 18 years of age NOT allowed.

Children allowed.

Visitors NOT allowed within the premises.

Unmarried couples are allowed.

Bachelors are allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Private parties or events are NOT allowed at the property.

Food from outside NOT allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Property staff understands all hygiene guidelines.

All rooms are fully sanitized between two stays.

All common areas are fully sanitized regularly.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption allowed within the premises.

Others

Government aligned quarantine protocol being followed.

Property Rules

Guest Profile

Guests below 18 years of age NOT allowed.

Children allowed.

See All

Guest Profile

Guests below 18 years of age NOT allowed.

Children allowed.

Visitors NOT allowed within the premises.

Unmarried couples are allowed.

Bachelors are allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Private parties or events are NOT allowed at the property.

Food from outside NOT allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Property staff understands all hygiene guidelines.

All rooms are fully sanitized between two stays.

All common areas are fully sanitized regularly.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption allowed within the premises.

Others

Government aligned quarantine protocol being followed.

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Amenities

Location

Kadavanthra, Ernakulam, Kerala, 682016

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Ratings & Reviews

3.1/5

171 Ratings

rita vitaski

1/5

1 Jan, 2024

Worst hotel ever 😡👌🏼 I recently booked a room at this hotel to celebrate New Year's Eve, but unfortunately, the experience fell short of expectations. Despite having a reservation, I was not provided with the room I had booked in advance. This unexpected hiccup greatly affected our celebration plans. The lack of accommodation not only caused inconvenience but also left a negative impact on the overall enjoyment of the special occasion. Communication with the staff about the issue was less than satisfactory, and the resolution offered did not adequately address the inconvenience caused. While the hotel may have potential, the mismanagement of reservations and the subsequent impact on our celebration left a lasting impression. I hope the hotel can address these issues to improve the experience for future guests.

alameen

1/5

30 Dec, 2023

The stay at this hotel was unfortunately disappointing. Hygiene standards were subpar, and the customer service was notably unsatisfactory. Additionally, the discrepancy in pricing between the online platform and the actual cost was frustrating. Overall, an overpriced stay coupled with hygiene issues and poor customer care made this a regrettable experience.

DrJSM

1/5

17 Oct, 2023

The worst room ever booked. I was made to wait 40mins past check-in time, inspite of booking 5 days ahead and paying the full amount. When enquired, he told they serve on first come basis. Then i had to clarify over and over finally I got the keys. The hallways is gloomy, with broken walls and smells bad. Room has no windows l, poor ventilation and smells like dust. Toilet leaks on flushing and no exhaust fan. Had a short-circuit on the 1st day and the lights and fan went out.Staff is not professional. I checked out the very next morning to a different hotel. Location is on main road, noisy but easy access to kadavanthara metro station.

Sariga Gangan k

1/5

3 Aug, 2023

Really terrible experience that i received from this hotel. The room and appearance was totally different from given details and the room was extremely worst in conditions without primary facilities.there is no proper power points, switches and other facilities in AC rooms. The very unadjustable thing that there is no waste basket for disposal even a tissue paper. The receptionist was totally rude in behaviour and wasn't gave appropriate respect to the guests that what i feel.Over all it was not a good option to the traveller's with average standard.

rita vitaski

1/5

1 Jan, 2024

alameen

1/5

30 Dec, 2023

DrJSM

1/5

17 Oct, 2023

Sariga Gangan k

1/5

3 Aug, 2023

Naveen Kumar

1/5

3 Oct, 2023

Worse,Reception staff Will ask for your mobile and to open OYO app. Then the reception guy will make 5 star reviews himself. And tell you,it's for getting good offers!Like we are some dumb people! Room was different from the picture,worse low class rooms.That's how they get this reviews!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.