Eden Roc

4.1/5(233 Reviews) rating

3 Star Hotel locationPin

Pondicherry, Pondicherry

1/27

Quick Facts

Check-In

12:00 PM

Check-Out

12:00 PM

Popular Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Medical Facilities Service

Power Back up

Refrigerator

Room service

Parking

Common seating area

Shared TV Area

Luggage assistance

Photocopying services available

Printing services available

Business center

Show all Amenities

General Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Medical Facilities Service

Power Back up

Refrigerator

Room service

Parking

Common seating area

Shared TV Area

Services

Luggage assistance

Photocopying services available

Printing services available

Business

Business center

Guest Profile

Guests below 18 years of age NOT allowed.

Children allowed.

Visitors allowed within the premises.

Unmarried couples are allowed.

Bachelors are allowed.

Check-in instructions

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Food from outside allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Property staff understands all hygiene guidelines.

All rooms are fully sanitized between two stays.

All common areas are fully sanitized regularly.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

Property Rules

Guest Profile

Guests below 18 years of age NOT allowed.

Children allowed.

See All

Guest Profile

Guests below 18 years of age NOT allowed.

Children allowed.

Visitors allowed within the premises.

Unmarried couples are allowed.

Bachelors are allowed.

Check-in instructions

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Food from outside allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Property staff understands all hygiene guidelines.

All rooms are fully sanitized between two stays.

All common areas are fully sanitized regularly.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

₹2,118

0% OFF

+ ₹219 taxes / night

Earn 23 Reward Points

Select Rooms

Classic Double

112 sq.ft (10.41 sq.mt)

Air conditioning

Bathtub

Fan

Refrigerator

Shower

Dining table

Wine glasses

Toilet

Towels

See All

OPTION 1

Partial Refundable

₹2,118

0% OFF

+ ₹219 taxes / night

Update Price

Earn 23 Reward Points

Amenities

Location

Lawspet, Pondicherry, Pondicherry, 605003

View on Maps

Ratings & Reviews

4.1/5

233 Ratings

Dapankuthu Kl

5/5

16 Nov, 2023

My second visit here. Situated dot on the main road at an intersection, traffic is really loud outside. Heavy curtain on windows try to keep the sound out, but for rooms facing the road, its an great view. The other rooms face the back of the hotel, which is a residential area. Rooms are large sized and well appointed. Restaurant is great, with not too much choice for vegetarians, Staff is helpful. Still, it is one of the best hotels in the area.

Monis Majeed

2/5

16 Oct, 2023

This is the worst hotel I have ever been to. The rooms are okay but the service is horrible. I had to ask for every single thing like toothbrush, shampoo, soap etc. Also the window lock was broken and I had to get that fixed too. When I asked them to change my room they said ‘why change the room?’ Also their restaurant service was pathetic. One day they offered buffet breakfast and the other day again I had to ask for the food items one by one. To top it off they asked me ₹300 as cleaning charges of the room which by the way is a basic service of any hotel.

Subha Shini

5/5

17 Jan, 2024

Good service. Nice place to stay with friends and family. Enjoyed a lot in swimming pool.

Dapankuthu Kl

5/5

16 Nov, 2023

Monis Majeed

2/5

16 Oct, 2023

Subha Shini

5/5

17 Jan, 2024

Good service. Nice place to stay with friends and family. Enjoyed a lot in swimming pool.

Kishore kumar

1/5

26 Jan, 2024

This is such a fraud hotel, dont book here, we have booked in this hotel through Agoda and on the day of arriving they said that booking is cancelled and it is informed to Agoda... They are not co operative also

Raja Guna

5/5

29 Jan, 2024

It's such beautiful views and good atmosphere.front office person helped where to see Pondicherry attraction and also arranged for two wheeler.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.