Familia Hotel

3.8/5(81 Reviews) rating

3 Star Hotel locationPin

Lucknow, Uttar Pradesh

1/39

Quick Facts

Check-In

12:00 PM

Check-Out

11:00 AM

Popular Amenities

24-hour front desk

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Housekeeping - daily

Housekeeping - weekly

Housekeeping services

Lift/ Elevator

Power Back up

Private bath or shower

Toilet

Torch

WiFi services

Room service

Parking

Lobby

Public Bathroom

Breakfast available

Breakfast services

Dinner Services

Lunch Services

Restaurant

Coffee/tea

Banquet Facilities

Business center

Conference Center

Meeting rooms

Free high speed internet connection

High speed internet access

Wireless internet connection in public areas

Show all Amenities

General Amenities

24-hour front desk

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Housekeeping - daily

Housekeeping - weekly

Housekeeping services

Lift/ Elevator

Power Back up

Private bath or shower

Toilet

Torch

WiFi services

Room service

Parking

Lobby

Public Bathroom

Food & Beverages

Breakfast available

Breakfast services

Dinner Services

Lunch Services

Restaurant

Coffee/tea

Business

Banquet Facilities

Business center

Conference Center

Meeting rooms

Free high speed internet connection

High speed internet access

Wireless internet connection in public areas

Guest Profile

Guests below 18 years of age are not allowed at the property.

Unmarried couples are not allowed.

Check-in instructions

Passport, Aadhar, Driving License and Govt. ID are accepted as ID proof(s).

Local ids not allowed.

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

Restrictions

Outside food is not allowed.

Pet Policy

Pets are not allowed.

Food & Beverages

Take Away food is available.

In room dining available.

Property Rules

Guest Profile

Guests below 18 years of age are not allowed at the property.

Unmarried couples are not allowed.

See All

Guest Profile

Guests below 18 years of age are not allowed at the property.

Unmarried couples are not allowed.

Check-in instructions

Passport, Aadhar, Driving License and Govt. ID are accepted as ID proof(s).

Local ids not allowed.

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

Restrictions

Outside food is not allowed.

Pet Policy

Pets are not allowed.

Food & Beverages

Take Away food is available.

In room dining available.

₹1,316

₹2,254

42% OFF

+ ₹170 taxes / night

Earn 14 Reward Points

Select Rooms

Deluxe Room

150 sq.ft (13.94 sq.mt)

Accessible by elevator

Air conditioning

Attached bathroom

Blanket

Bottle of Water

Electric kettle

Room Service

WiFi Access

Adapter

Charging Points

Closet

Clothes Rack

Housekeeping

Smoke detector

Conditioner

Dental Kit

Dustbin

Geyser/ Water heating

Toilet

Toilet paper

Towels

Flat-screen TV

See All

OPTION 1

Non Refundable

₹1,316

₹2,254

42% OFF

+ ₹170 taxes / night

Update Price

Earn 14 Reward Points

Amenities

Location

Krishna Nagar, Lucknow, Uttar Pradesh, 226023

View on Maps

Ratings & Reviews

3.8/5

81 Ratings

Anunay Singh

4/5

18 Jan, 2024

Good hotel and near to airport It's on the main road so easily accessible. Room is spacious. Bathroom is clean. Staffs are good Thanks to Receptionist roumil who gave me the extension time during checkout

mayank pandey

1/5

26 Nov, 2023

Extremely poor service, There charges are too high , One can easily find good hotels nearby it. This hotel has serious problems related to their customer service, minimum 2 hours of delay in any requirement/request small or big. As a response they say, Sir we are too busy , I complained for TV which was not working and they took more than 32 hours to resolve this. The major problem is with reception team neither with house keeping team nor with laundry team

Sonali verma

1/5

26 Nov, 2023

Worst people. The lady at the reception was the worst in behaviour. My husband walked in directly, they first quoted 3000 for a single room, but when I checked online on cleartrip it was reflecting 1800 plus gst. I got to know about this hotel from my brother who stayed here about ten days ago at the same price (2000 with breakfast). I tried booking it through clear trip, it almost went through and when I shared this with the receptionist, she refused taking any booking online, instead she said the price can vary everyday and it depends on the number of bookings they get everyday which means if they have only one room available they can charge as much as they want. Guys have some business ethics OR AT LEAST TRAIN YOUR RECEPTIONIST TO BE A LITTLE COURTEOUS WITH THE CUSTOMERS ( JUST REFERRING TO THE LADY ). I wonder how would they care for customers when they make any bookings. Worst hospitality at the beginning.

AKANSHA KAPOOR

1/5

21 Dec, 2023

Worst services & very unprofessional. They dont know how to treat the customer. They even don’t have power backup in their hotel😀 they are not running a hotel they are just there to fool the people. That fat guy at reception is a big buffalo and an idiot person don't know ethics. He shouts like a pig on women. They dont accept cleartrip booking as it shows discount and they take just double for the same room. Even that room dont deserve a 500 penny. So many rats in the room as the back area is open. Please don't go to this hotel better find another one with good services. One more thing i forget to mention that they follow the rule one for all. You can open your room with any key. There is no safety of your belongings.

Anunay Singh

4/5

18 Jan, 2024

mayank pandey

1/5

26 Nov, 2023

Sonali verma

1/5

26 Nov, 2023

Jithin Pramod

4/5

29 Oct, 2023

It's a place with decent rooms which are neat and well maintained. The size of the deluxe room is a bit small in comparison to standard sizes but will do the job on short stays. The staff and the owner/ manager were very well behaved and helpful. Overall the deluxe which we got for Rs 140o on Goibibo was a good option for our short stay.

AKANSHA KAPOOR

1/5

21 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.