Fortune Park Katra- Member ITC Hotel Group

4.2/5(1.25K Reviews) rating

4 Star Hotel locationPin

Katra, Jammu and Kashmir

Fortune Park Katra- Member ITC Hotel Group featured

1/65

About hotel

Welcome to Fortune Park The Atrium, Katra - Member ITC's Hotel Group, where you can leave the hustle and bustle of everyday life behind and immerse yourself in a tranquil and serene atmosphere. Our hotel, located just a stone's throw away from the renowned Mata Vaishno Devi Temple, offers affordable accommodations suitable for a variety of travelers. Conveniently situated on Railway Station Road, near Ambika Chowk, Jammu & Kashmir, India, our hotel is easily accessible and offers easy access to explore the city. However, once you step on our peaceful premises, you'll be enveloped in a sense of inner peace and rejuvenation. Our friendly and attentive staff will cater to your every desire, ensuring that your stay is nothing short of exceptional. But our hospitality goes beyond just great service, as we strive to invigorate your mind, body, and soul with our charming and inviting ambiance. Indulge in our luxurious and well-appointed rooms, meticulously designed to provide you with ultimate comfort and relaxation. Experience a culinary journey like no other at our on-site restaurants, serving a variety of delectable local and international dishes that will satisfy your taste buds. Whether you are embarking on a spiritual pilgrimage or seeking a refreshing escape, Fortune Park Katra - Member ITC's Hotel Group room prices are budget-friendly and perfect for anyone looking for a peaceful and comfortable stay. So why wait? Book Fortune Park Katra - Member ITC's Hotel Group Online now, and let us be a part of your journey towards inner harmony and rejuvenation. We can't wait to welcome you to our hotel at Railway Station Road, Near Ambika Chowk, Jammu & Kashmir, India, Katra, Jammu & Kashmir, 182301, India.

Highlights

• Luxury and boutique options available • Tranquil atmosphere perfect for pilgrimages to Mata Vaishno Devi Temple • Open spaces and aesthetic design for a relaxing stay • Friendly service and excellent hospitality • Just 2.5 km from Jammu Airport • Only 1 km from Shri Mata Vaishno Devi Katra Railway Station • Close proximity to popular tourist attractions • Ideal for both casual and business travelers • Budget-friendly options available • Perfect for reconnecting with oneself

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Medical Facilities Service

Multilingual Staff

Newspaper

Power Back up

Refrigerator

Sanitizer

Shops and commercial services

Smoke Detector

Torch

Umbrellas

Bell staff/porter

Room service

Wheelchair

Parking

Common seating area

Lawn

Public Bathroom

Shared TV Area

Car rental desk

Tour/sightseeing desk

Jacuzzi

Board Games / Puzzles

Game Room

Bonfires

Cycling

Restaurant

Lounges/bars

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Shuttle to local attractions

Train Station Pickup Service

Luggage assistance

Package/Parcel services available

Photocopying services available

Printing services available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Medical Facilities Service

Multilingual Staff

Newspaper

Power Back up

Refrigerator

Sanitizer

Shops and commercial services

Smoke Detector

Torch

Umbrellas

Bell staff/porter

Room service

Wheelchair

Parking

Common seating area

Lawn

Public Bathroom

Shared TV Area

Car rental desk

Tour/sightseeing desk

Jacuzzi

Activities

Board Games / Puzzles

Game Room

Bonfires

Cycling

Food & Beverages

Restaurant

Lounges/bars

Services

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Shuttle to local attractions

Train Station Pickup Service

Luggage assistance

Package/Parcel services available

Photocopying services available

Printing services available

Business

Banquet Facilities

Business center

Conference Center

Guest Profile

Children allowed.

Guests below 18 years of age allowed.

Unmarried couples are allowed.

Visitors NOT allowed within the premises.

Guests who have fever are not allowed.

Bachelors are allowed.

Guests required to have Arogya Setu app.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

Restrictions

Private parties or events are NOT allowed at the property.

Food from outside NOT allowed within the premises.

Smoking NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Property staff understands all hygiene guidelines.

All common areas are fully sanitized regularly.

All rooms are fully sanitized between two stays.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg NOT allowed within the premises.

Alcohol consumption NOT allowed within the premises.

Others

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

Property Rules

Guest Profile

Children allowed.

Guests below 18 years of age allowed.

See All

Guest Profile

Children allowed.

Guests below 18 years of age allowed.

Unmarried couples are allowed.

Visitors NOT allowed within the premises.

Guests who have fever are not allowed.

Bachelors are allowed.

Guests required to have Arogya Setu app.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

Restrictions

Private parties or events are NOT allowed at the property.

Food from outside NOT allowed within the premises.

Smoking NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Property staff understands all hygiene guidelines.

All common areas are fully sanitized regularly.

All rooms are fully sanitized between two stays.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg NOT allowed within the premises.

Alcohol consumption NOT allowed within the premises.

Others

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

₹5,390

₹6,021

10% OFF

+ ₹622 taxes / night

Earn 60 Reward Points

Flat ₹631.09 off included with coupon DOMSTAY

Select Rooms

OPTION 1

Partial Refundable

₹5,390

₹6,021

10% OFF

+ ₹622 taxes / night

Update Price

Earn 60 Reward Points

Flat ₹631.09 off included with coupon DOMSTAY

Amenities

Location

Railway Station Road, Katra, Jammu and Kashmir, 182301

View on Maps

Ratings & Reviews

4.2/5

1.25K Ratings

Akash Tyagi

3/5

30 Jan, 2024

I recently stayed at this hotel and, while the property and food were commendable, my overall experience was marred by the disappointing behavior of the reception staff. Here's a detailed account of my stay: Positive Aspects: Excellent Property: The property itself is impressive, boasting good amenities and a pleasant ambiance. The physical aspects of the hotel, such as the rooms and facilities, were enjoyable and contributed positively to my stay. Delicious Food: The culinary offerings at the hotel were delightful. The quality and variety of the food were noteworthy, and I thoroughly enjoyed my dining experiences during the stay. Areas of Concern: Early Check-in Charges: One major issue arose when I was insisted upon paying early check-in charges. Having visited Katra numerous times in the last 15 years, I've never encountered such a request from any hotel. This rigid approach was unexpected and left a negative impression on my overall experience. Unpleasant Attitude: The attitude of the reception staff was disappointing. Instead of being accommodating and understanding, they seemed inflexible and unhelpful. A more customer-centric approach, especially when dealing with long-time visitors, would have been appreciated. In conclusion, while the property and food were praiseworthy, the disappointing behavior of the reception staff overshadowed the positive aspects of my stay. I recommend the management to reevaluate their policies, especially regarding early check-in charges, and to train their staff to adopt a more accommodating and customer-friendly approach. A hotel's reputation is significantly influenced by the behavior of its staff, and addressing these concerns could greatly enhance the overall guest experience.

Sonal singh

1/5

7 Jan, 2024

It was very bad experience at this hotel . Hotel staffs are very arrogant, rooms are not clean even they have dirty bed sheets and blankets. Our train reached Katra Station at 6 am as almost all trains reached same times but they are not allowed as to check in and asked for extra charges as we are with small kids and had no other option other then to fulfill there demands. So guys plz make sure and confirm check in time before making booking in this hotel. In Katra many good hotels are available those provides clock rooms and offer there spas for taking bath and all.

sachindr sharrma

2/5

7 Jan, 2024

The property and food is good but the behaviour of reception staff is quite disappointing. They were rigid and non accommodating on various issues like I was insisted to pay early check in charges which were never asked by any hotel in Katra in the last 15 years. Moreover the attitude of the reception staff was an issue.

Akash Tyagi

3/5

30 Jan, 2024

Sonal singh

1/5

7 Jan, 2024

sachindr sharrma

2/5

7 Jan, 2024

Rajiv Rathore

5/5

29 Dec, 2023

I did not stay, just went there for a meeting with my boss. The room was awesome, and the whole ambiance was worth spending every minute. Nicely managed, decorated, and fully furnished hotel.

Savan Prajapati

5/5

15 Dec, 2023

It was really an amazing stay at the hotel, The staff was friendly and accommodating and always tried to make our stay comfortable. The restaurant is fabulous. We loved the taste of food.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.