Fortune Resort Heevan - Member ITC's Hotel Group

4.3/5(1.20K Reviews) rating

4 Star Hotel locationPin

Srinagar, Jammu and Kashmir

Fortune Resort Heevan - Member ITC's Hotel Group featured

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About hotel

Welcome to Fortune Resort Heevan - Member ITC's Hotel Group, where luxury and tranquility await you in the beautiful city of Srinagar. Our 4-star hotel is a hidden gem located in the enchanting Nishat-Shalimar area, offering an unforgettable stay with its prime location and exceptional amenities. Immerse yourself in the serene beauty of Dal Lake and get lost in the enchanting Mughal Gardens, just a leisurely 15-minute walk away. Explore the nearby Nishat Bagh and Shalimar Bagh to discover the historical and cultural treasures of the region. Our hotel boasts 39 well-appointed guestrooms that provide a haven of comfort after a day of exploration. Each room is equipped with modern amenities, such as minibars, flat-screen televisions, and complimentary wireless Internet access. Enjoy the refreshing showers in the private bathrooms and find peace of mind with the provided safes and complimentary newspapers. Indulge in the ultimate relaxation experience at our full-service spa, where rejuvenating massages, invigorating body treatments, and soothing facials await you. Enhance your stay with our concierge services and take advantage of our picnic area, perfect for enjoying the serene surroundings. Business travelers will appreciate our well-equipped business center and the convenience of complimentary newspapers in the lobby. We also offer dry cleaning/laundry services and free self-parking for your convenience. Arriving and departing is a breeze with our roundtrip airport shuttle, available for a surcharge. Satisfy your taste buds at Cafe Chinar, where delectable meals await, or enjoy the convenience of room service during limited hours. Start your day off right with a complimentary continental breakfast served daily from 7:30 AM to 10:30 AM. Located at Gupt Ganga, Ishber Nishat, Jammu and Kashmir191121, India, our hotel is easily accessible for our guests. The nearest major airport, Sheikh Ul Alam Intl., is just 23 km away, ensuring a seamless journey to and from the hotel. Experience the charm of Srinagar and create lasting memories at Fortune Resort Heevan - Member ITC's Hotel Group. Book your stay with us online today and embark on a remarkable journey that will leave you enchanted. Don't miss out on our affordable accommodations suitable for a variety of people. Check out our Fortune Resort Heevan - Member ITC's Hotel Group room prices and book Fortune Resort Heevan - Member ITC's Hotel Group online now.

Highlights

• Located in the Nishat-Shalimar area of Srinagar, close to Dal Lake and Mughal Gardens • 39 guestrooms with minibars and flat-screen TVs • Complimentary wireless internet access • Full-service spa offering massages, body treatments, and facials • Business center and dry cleaning/laundry services available • Cafe Chinar on-site for dining, with room service available • Complimentary continental breakfast served daily • Within walking distance to Dal Lake (0.8 km) and Mughal Gardens (1.2 km) • Nearby attractions include Nishat Bagh (1.3 km) and Shalimar Bagh (2.1 km) • Srinagar airport is 23 km away

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Smoke-free property

Accessible parking

Concierge desk

BBQ/Picnic area

Airport shuttle service

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Smoke-free property

Accessible parking

Concierge desk

Activities

BBQ/Picnic area

Services

Gym

Airport shuttle service

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

No cribs (infant beds) available.

Social distancing measures are in place.

No elevators.

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

Special check-in instructions

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Social distancing measures are in place.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

No cribs (infant beds) available.

Social distancing measures are in place.

No elevators.

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

Special check-in instructions

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Social distancing measures are in place.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹12,648

₹14,207

11% OFF

+ ₹2,201 taxes / night

Earn 148 Reward Points

Flat ₹1,558.76 off included with coupon DOMSTAY

Select Rooms

Deluxe Room (Deluxe Room)

279 sq.ft (25.92 sq.mt)

Air conditioning

Attached bathroom

Blanket

Bottle of Water

Desk

Free toiletries

Ironing facilities

Laundry

Minibar

Safe

Shower

Closet

Clothes Rack

Hangers

Heating

Housekeeping

Work Desk

Cushions

Dental Kit

Geyser/ Water heating

Hairdryer

Shower cap

Slippers

Towels

Telephone

Fruit

See All

OPTION 1

Partial Refundable

₹12,648

₹14,207

11% OFF

+ ₹2,201 taxes / night

Update Price

Earn 148 Reward Points

Flat ₹1,558.76 off included with coupon DOMSTAY

Amenities

Location

Nishat, Srinagar, Jammu and Kashmir, 191121

View on Maps

Ratings & Reviews

4.3/5

1.20K Ratings

Vinay Choudary

4/5

24 Dec, 2023

This is more of a review of some specific aspects of the hotel we experienced. I did not stay there but dropped in for a cup of coffee and to use the facilities. The staff was extremely hospitable. Rizwan at the Deli took time out to show me the property and didn’t allow me to pay for my coffee. The property is large by Srinagar standards. Can’t speak for the rooms but overall the property has a serene and welcoming vibe. The staff is up there with some of the warmest I’ve encountered. It was hard not to feel important given the amount of attention they paid to us. I would certainly go back and we did for lunch at one of their restaurants. Next time I’m in Srinagar will certainly stay here to experience their hospitality. Note: The location isn’t very central and it is quite expensive for the standards on offer.

Biji James

5/5

21 Jan, 2024

We stayed at this location twice during our stay here in Kashmir. The staff was very attentive. Shugufta, Javaid, and Iftikar were bringing us whatever we wanted to our table. We were spoiled. Chef Salama made delicious dishes. Food was phenomenal. I highly recommend this place.

Archana Raghunath

5/5

23 Jan, 2024

The experience was exceptional. The staff were very courteous and helpful. We had decided to eat breakfast at the hotel restaurant and that was the best decision. Very good food and it was customised per your requirement. Rizwan made sure our meals were memorable. We had our driver Mohammed Shafi who took us around the city of Srinagar and also to gulmarg and Sonamarg. He knew where what to expect, be it for shopping or sightseeing. All in all a great experience

sunil hegde

5/5

27 Dec, 2023

Simply Amazing!!!! Stayed at this beautiful property in srinagar for three days.On arrival I was a little taken back as the room allotted to me was right behind the reception area and there was a lot of disturbance. Upon highlighting my concern Mr.Waseem from front office was very quick to address the issue and gave me a different room.Really thankful for this quick turn around.The Inhouse multicuisine restaurant is very good and the entire FNB team makes sure that you get what you need before you even look for it.Amazing service. Would definitely stay again at this property when in srinagar.Shukran!!!

Vinay Choudary

4/5

24 Dec, 2023

Biji James

5/5

21 Jan, 2024

Archana Raghunath

5/5

23 Jan, 2024

Trishala Jain

4/5

21 Dec, 2023

A beautiful property in Srinagar, very close to the Dal lake, with multiple restaurants and a beautiful lobby reception area. The food at ITC is always beyond brilliant and the hospitality is great too. Definitely a must visit if you're planning to stay on Srinagar or even just for a meal

sunil hegde

5/5

27 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.