Hotel Citrus Prime

google-logo4.1/5(640 Reviews)rating3 Star HotellocationPinGoa, Goa
Hotel Exterior 1
Public Areas 2
count35
    3,9723,410

    About hotel

    Welcome to the captivating world of Kyriad Candolim Goa by OTHPL, where dreams come to life and unforgettable memories are made. Situated in the mesmerizing beauty of Goa, our hotel is the perfect haven for families, friends, and couples seeking an extraordinary holiday experience. As you step into our charming abode, you'll be embraced by a warm and inviting ambiance that instantly puts you at ease. Our prime location on the Calangute-Candolim Road, Opp Jhambaleshwar Mandir, Ximmer, Candolim Goa, 403515 Candolim, India, ensures that you are just moments away from the breathtaking Candolim beach. The sun-kissed sands and crystal-clear waters beckon you to unwind and immerse yourself in the tranquility. We understand that finding affordable accommodations in this bustling holiday destination can be a challenging task. That's why we take immense pride in offering you the best value for your money. Our spacious rooms, adorned with modern amenities, provide a sanctuary of comfort and serenity, ensuring a peaceful stay for all. Indulge your taste buds in a culinary extravaganza at our multi-cuisine restaurant. Our talented chefs, masters of their craft, work their magic to serve a delectable array of dishes that cater to every palate. From tantalizing local delicacies to international favorites, our menu is a gastronomic delight that will leave you craving for more. For those who believe in maintaining an active lifestyle even on vacation, our fitness room awaits you. Equipped with state-of-the-art facilities, it offers the perfect opportunity to keep your body in shape and your spirits high. If you're planning a business meeting or event, our conference hall is the epitome of elegance and functionality. With a team of dedicated professionals and top-notch amenities, we ensure that your gatherings are seamless and successful. Convenience is our top priority, and our proximity to Goa International Airport makes us the ideal choice for exploring the vibrant city. With easy access to key tourist locations, you can embark on a journey of discovery and immerse yourself in the rich culture and heritage of Goa. But what truly sets us apart is our unwavering commitment to hospitality. Our staff, with their warm smiles and genuine care, go above and beyond to ensure that your stay with us is nothing short of extraordinary. So why wait? Book Kyriad Candolim Goa by OTHPL online now and experience the enchantment firsthand. Let us create cherished memories that will last a lifetime. Book your stay now, and let the enchantment begin!
    Highlights
    • Kyriad Candolim offers budget-friendly accommodation in the popular holiday destination of Goa • Located at Calangute - Candolim main road, just 500 meters from Candolim beach • Only 42 km from Goa International Airport • Spacious rooms with modern amenities • Multi-cuisine restaurant for dining options • Fitness room for guests to stay active • Conference hall available for events and business meetings • Enjoy the brand of hospitality service with a smile • Ideal for families, friends, and couples • Nearby tourist attractions include Candolim beach and other popular beaches in Goa
    Read More

    Quick Facts

    Check-In
    2:00 PM
    Check-Out
    12:00 PM
    Rooms
    52
    Floors
    5
    Popular Amenities
    Popular Amenities
      General Amenities

      24-hour security

      Air conditioning

      Bathroom

      CCTV

      Doctor on call available

      Fire safety compliant

      Hotel safe deposit box (not room safe box)

      Housekeeping services

      Intercom

      Laundry

      Lift/ Elevator

      Medical Facilities Service

      Power Back up

      Sanitizer

      Shops and commercial services

      Smoke Detector

      Swimming Pool

      Room service

      Wheelchair

      Parking

      Common seating area

      Public Bathroom

      Terrace

      Car rental desk

      Concierge desk

      Tour/sightseeing desk

      Activities

      Beachfront

      Food & Beverages

      Bar

      Restaurant

      Services

      Airport shuttle service

      Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

      Train Station Pickup Service

      Photocopying services available

      Business

      Banquet Facilities

      Business center

      Conference Center

      Forex

      Guest Profile

      Children allowed.

      Guests who have fever are not allowed.

      Guests required to have Arogya Setu app.

      Unmarried couples are allowed.

      Visitors NOT allowed within the premises.

      Bachelors are allowed.

      Guests below 18 years of age allowed.

      Check-in instructions

      Aadhar, Passport, Drivers License and Government IDs are acceptable ID Proofs.

      Restrictions

      Food from outside NOT allowed within the premises.

      Smoking allowed within the premises.

      Payment Policies

      Guests can pay by Debit/ Credit Card (VISA & Mastercard).

      Safety & Security

      Property staff understands all hygiene guidelines.

      All government COVID-19 guidelines for Food Hygiene followed.

      All common areas are fully sanitized regularly.

      All rooms are fully sanitized between two stays.

      Pet Policy

      Pets NOT allowed within the premises.

      Food & Beverages

      Alcohol consumption allowed within the premises.

      Non-Veg allowed within the premises.

      Others

      Private parties or events are allowed at the property.

      Government aligned quarantine protocol being followed.

      Property is Elderly-friendly/Disabled-friendly.

      Property Rules
      Guest Profile

      Children allowed.

      Guests who have fever are not allowed.

      Property Rules
        Guest Profile

        Children allowed.

        Guests who have fever are not allowed.

        Guests required to have Arogya Setu app.

        Unmarried couples are allowed.

        Visitors NOT allowed within the premises.

        Bachelors are allowed.

        Guests below 18 years of age allowed.

        Check-in instructions

        Aadhar, Passport, Drivers License and Government IDs are acceptable ID Proofs.

        Restrictions

        Food from outside NOT allowed within the premises.

        Smoking allowed within the premises.

        Payment Policies

        Guests can pay by Debit/ Credit Card (VISA & Mastercard).

        Safety & Security

        Property staff understands all hygiene guidelines.

        All government COVID-19 guidelines for Food Hygiene followed.

        All common areas are fully sanitized regularly.

        All rooms are fully sanitized between two stays.

        Pet Policy

        Pets NOT allowed within the premises.

        Food & Beverages

        Alcohol consumption allowed within the premises.

        Non-Veg allowed within the premises.

        Others

        Private parties or events are allowed at the property.

        Government aligned quarantine protocol being followed.

        Property is Elderly-friendly/Disabled-friendly.

        3,410

        3,972

        14% OFF

        + ₹525 taxes / night

        Earn 39 Reward Points
        offer_iconFlat ₹562.13 off included with coupon DOMSTAY

        Select Rooms

        comingsoon

        OPTION 1

        Partial Refundable
        Charges for cancellations done after 06:01 AM, 16 July - INR 3943.05. This policy is in local time of the property.

        3,410

        3,972

        14% OFF

        + ₹525 taxes / night

        Update Price
        Earn 39 Reward Points
        offer_iconFlat ₹562.13 off included with coupon DOMSTAY

        Amenities

        Location
        Gauravaddo, Goa, Goa, 403515

        Ratings & Reviews

        4.1/5

        640 Ratings

        Farid Syed
        google-logo
        5/5
        13 Nov, 2023

        Hotel locality, nice fancy rooms you can find in any hotel but service it’s hard to find until you experience it. I would highly appreciate the staff from front desk to back end. Nice staff, kind gesture specially if you’re traveling with baby don’t hesitate to opt this hotel. Very proactive, they understand what we need at what time. I had good time in this hotel. Wish you continue the same work. Love to visit soon. I would rate 100/10. Thanks Farid ( Room no 111)

        Read More
        Debayan Chakraborty
        google-logo
        5/5
        28 Dec, 2023

        It is a great hotel, very near to the beach. If you walk, it will take you around 10 minutes. Good breakfast spread. The service from the staff is amazing, they try their best to make you comfortable. I found the rooms to be a bit dark than my liking, i would have liked a bit more light inside.

        Read More
        Suravi Mukhopadhyay
        google-logo
        1/5
        28 Jan, 2024

        Our stay at the Hotel Citrus Prime in Candolim was a terrible experience from the 24th until the 28th Jan24. The staff starting from the receptionist Padampriya to their GM, Mr. Gagan Sharma were really very rude and had the audacity to blame their customers(us) of staying in triple occupancy, whereas we clearly mentioned the from the day 1, that we have 2 rooms booked, one on double occupancy (us as husband and wife) and we also had my sister who booked on single occupancy. They didn't feel the importance to clarify or ask, rather easily said "It's not acceptable that we are staying in triple occupancy". The rooms had pathetic view, they didn't had any electrician and didn't knew what happened when our room lights went out and they were not able to fix it. The drainage was bad, there were no Hand towels in the room and when asked we got one after 2 days. Rooms had damp in the rooms and to add to our horror and distress about our stay was when we ordered dinner to the inhouse restaurant, the service person confirmed that they would send the food in around 40 mins. However when we checked after around 30 mins, the service guy mentioned that the order was not placed as the KITCHEN people have DENIED accepting the order as they are running busy. THIS IS SIMPLY NOT ACCEPTABLE AS THEY DENIED EVEN SERVING THEIR OWN IN-HOUSE CUSTOMERS. THE ESSENCE OF HOSPITALITY OF TREATING ITS CUSTOMERS FIRST AND SERVING THEM TO THE BEST, SEEMS TO HAVE BEEN TOTALLY MISSING WITH THIS PROPERTY. I Would absolutely request everyone to refrain from doing any booking with this hotel. DO NOT EVER STAY AT HOTEL CITRUS PRIME, CANDOLIM, GOA.

        Read More

        4.1/5

        640 Reviews

        Farid Syed
        google-logo
        5/5
        13 Nov, 2023
        Hotel locality, nice fancy rooms you can find in any hotel but service it’s hard to find until you experience it. I would highly appreciate the staff from front desk to back end. Nice staff, kind gesture specially if you’re traveling with baby don’t hesitate to opt this hotel. Very proactive, they understand what we need at what time. I had good time in this hotel. Wish you continue the same work. Love to visit soon. I would rate 100/10. Thanks Farid ( Room no 111)
        Debayan Chakraborty
        google-logo
        5/5
        28 Dec, 2023
        It is a great hotel, very near to the beach. If you walk, it will take you around 10 minutes. Good breakfast spread. The service from the staff is amazing, they try their best to make you comfortable. I found the rooms to be a bit dark than my liking, i would have liked a bit more light inside.
        Suravi Mukhopadhyay
        google-logo
        1/5
        28 Jan, 2024
        Our stay at the Hotel Citrus Prime in Candolim was a terrible experience from the 24th until the 28th Jan24. The staff starting from the receptionist Padampriya to their GM, Mr. Gagan Sharma were really very rude and had the audacity to blame their customers(us) of staying in triple occupancy, whereas we clearly mentioned the from the day 1, that we have 2 rooms booked, one on double occupancy (us as husband and wife) and we also had my sister who booked on single occupancy. They didn't feel the importance to clarify or ask, rather easily said "It's not acceptable that we are staying in triple occupancy". The rooms had pathetic view, they didn't had any electrician and didn't knew what happened when our room lights went out and they were not able to fix it. The drainage was bad, there were no Hand towels in the room and when asked we got one after 2 days. Rooms had damp in the rooms and to add to our horror and distress about our stay was when we ordered dinner to the inhouse restaurant, the service person confirmed that they would send the food in around 40 mins. However when we checked after around 30 mins, the service guy mentioned that the order was not placed as the KITCHEN people have DENIED accepting the order as they are running busy. THIS IS SIMPLY NOT ACCEPTABLE AS THEY DENIED EVEN SERVING THEIR OWN IN-HOUSE CUSTOMERS. THE ESSENCE OF HOSPITALITY OF TREATING ITS CUSTOMERS FIRST AND SERVING THEM TO THE BEST, SEEMS TO HAVE BEEN TOTALLY MISSING WITH THIS PROPERTY. I Would absolutely request everyone to refrain from doing any booking with this hotel. DO NOT EVER STAY AT HOTEL CITRUS PRIME, CANDOLIM, GOA.
        preeti kishore
        google-logo
        4/5
        28 Dec, 2023
        We planned our holiday trip to Goa and stayed for 4 nights in a citrus prime hotel which was previously Kyriad Hotel Candolim. Below are some points which I like and don't like. Location: it is situated in prime location and candolim beach is situated 5 to 7 minutes away from the hotel. Taxi stand is also two minutes away so you need not book scooty or car previously. You can book it directly there in very reasonable rates. Calangute and Baga is 15 to 20 minutes away. Reception: reception service is excellent. They were available 24 hours. Kitchen staff: kitchen staff is amazing and handled everything very nicely at the time of breakfast. As I've a toddler so I asked them to make khichdi for her (dal and chawal provided by us). They made it. Breakfast: delicious and amazing breakfast with different options like First day: sandwich, sprouts, butter, jam ,toasted bread, boiled egg, juice, fruits papaya water melon or pineapple,idli sambar,masala omelette ,coffee and tea (these are fixed menu for everyday) and chhole Puri, vermicelli. Second day: fixed menu + alu bhaji and paratha, pasta, poha. Third day: fixed menu+ vatana bhaji and poori, upma, pakode. Fourth day: fixed menu+ pav bhaji, pakode, vermicelli, alu bonda. Room cleaning service: it is not upto the mark. When we reached no toothbrush and sleepers were there. We asked them then they provided it. Balcony was not that clean we asked them to clean, they clean it with the duster only didn't do any mopping. Everyday we've to emphasize on cleaning the room when provided the key at reception still floor was not that much cleaned. Room: our room category was prime. Room size and washroom size was huge. Tv phone fridge electric kettle were available. I asked for first aid box as I got injured at the beach they provided it immediately. I asked for hair dryer they provided. Bedsheet and Blankets were clean and white. Sofa cum bed was available in our room. Gym : was also available but construction was happening over there. Swimming pool: good swimming pool with 4ft height. Changing room also available. Lift: lift was spacious. Parking available I'll surely like to take stay in this hotel. Want to give it 5* but because of cleaning service I would like to give 4*.
        Aditya Kumar
        google-logo
        5/5
        12 Jan, 2024
        we stayed at the hotel for 3 nights. The property is at 5 min walking distance from the candolim beach. Other beaches like calangute and baga are also reachable in 5-10 mins, if you rent a scooty. The hotel is at the heart of the area surrounded by some good restaurants and we had lot of options and cuisine to choose from. Hotel was neat and clean, with very helping staff and great room service.

        All Policies

        All Policies
          Booking Policy
          It is mandatory for all guests to present valid government photo ID’s at the time of check-in.
          The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.
          Extra guests are subject to availability. And it might incur additional charges.
          If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.
          Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.
          Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.
          The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.
          Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.
          Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.
          For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.
          The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.
          If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.
          If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.
          Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.
          Hotel Cancellation Policy
          User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.
          Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.
          User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.
          Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.
          Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.
          If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          In case of no show at the hotel, you'll be charged the entire booking amount.
          If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.
          Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.
          The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.
          Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.
          Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.
          If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.
          Modification and Reschedule Policy
          Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.
          After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.

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          Hotel Citrus Prime Price Start at INR 3410/Night

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          15.529463

          2024-11-20

          2024-11-21

          Goa
          Goa
          403515
          IN

          5

          5

          1

          4

          5

          Hotel Exterior

          Hotel Citrus Prime - Goa - Hotel Exterior

          Hotel Exterior

          Hotel Citrus Prime - Goa - Hotel Exterior

          Public Areas

          Hotel Citrus Prime - Goa - Public Areas

          Hotel Exterior

          Hotel Citrus Prime - Goa - Hotel Exterior

          Hotel Exterior

          Hotel Citrus Prime - Goa - Hotel Exterior

          Hotel Exterior

          Hotel Citrus Prime - Goa - Hotel Exterior

          Classic Room

          Hotel Citrus Prime - Goa - Classic Room

          Food & Dining

          Hotel Citrus Prime - Goa - Food & Dining

          Food & Dining

          Hotel Citrus Prime - Goa - Food & Dining

          Public Areas

          Hotel Citrus Prime - Goa - Public Areas

          Public Areas

          Hotel Citrus Prime - Goa - Public Areas

          Public Areas

          Hotel Citrus Prime - Goa - Public Areas

          Public Areas

          Hotel Citrus Prime - Goa - Public Areas

          Public Areas

          Hotel Citrus Prime - Goa - Public Areas

          Fitness Centre

          Hotel Citrus Prime - Goa - Fitness Centre

          Business Centre

          Hotel Citrus Prime - Goa - Business Centre

          Business Centre

          Hotel Citrus Prime - Goa - Business Centre

          Business Centre

          Hotel Citrus Prime - Goa - Business Centre

          Business Centre

          Hotel Citrus Prime - Goa - Business Centre

          Outdoors

          Hotel Citrus Prime - Goa - Outdoors

          10

          4.1

          640

          24-hour security

          Air conditioning

          Bathroom

          CCTV

          Doctor on call available

          Fire safety compliant

          Hotel safe deposit box (not room safe box)

          Housekeeping services

          Intercom

          Laundry

          Lift/ Elevator

          Medical Facilities Service

          Power Back up

          Sanitizer

          Shops and commercial services

          Smoke Detector

          Swimming Pool

          Room service

          Wheelchair

          Parking

          Common seating area

          Public Bathroom

          Terrace

          Car rental desk

          Concierge desk

          Tour/sightseeing desk

          Beachfront

          Bar

          Restaurant

          Airport shuttle service

          Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

          Train Station Pickup Service

          Photocopying services available

          Banquet Facilities

          Business center

          Conference Center

          Forex