Hotel City Castle

3.6/5(936 Reviews) rating

3 Star Hotel locationPin

Amritsar, Punjab

1/65

About hotel

Welcome to our exquisitely positioned hotel, nestled in the very heart of this bustling city. Our prime location grants you effortless access to the captivating attractions that define Amritsar's allure, including the iconic Golden Temple and the historically significant Jallianwala Bagh. Immerse yourself in the tapestry of Amritsar's rich history and vibrant culture as you embark on a journey to explore these nearby landmarks. Discover the perfect blend of comfort and affordability at Hotel City Castle. Our thoughtfully curated guestrooms have been meticulously designed to ensure your utmost comfort. Indulge in the convenience of plasma televisions, adorned with an array of digital channels, guaranteeing endless entertainment during your stay. The beds, featuring Select Comfort mattresses, promise a night of unparalleled tranquility, ensuring a restful slumber. To further enhance your experience, each room boasts the inclusion of a washer/dryer and a cozy fireplace, enveloping you in a warm and inviting ambiance. Embark on a culinary odyssey at our esteemed on-site restaurant, where an exquisite array of delectable dishes awaits your discerning palate. Whether you yearn for the tantalizing flavors of local specialties or crave the familiarity of international cuisine, our team of talented chefs stands ready to cater to your every gastronomic desire. For our esteemed business travelers, Hotel City Castle proudly presents a 24-hour business center, meticulously equipped with all the amenities necessary to ensure your productivity remains unwavering throughout your stay. Stay seamlessly connected with complimentary high-speed (wired) Internet access, empowering you to effortlessly communicate with colleagues or diligently catch up on work. Parking woes become a distant memory at our esteemed establishment, as we graciously provide complimentary parking for our cherished guests. Take full advantage of this convenient amenity and explore the captivating city at your own leisurely pace. Prepare to embark on an extraordinary journey through the vibrant tapestry of Amritsar at Hotel City Castle. Located at 216 City Center, near Guru Nanak Bhawan opp busstand asr, 143001 Amritsar, India, our centrally located hotel ensures easy accessibility for our guests. Book your stay with us today and experience the perfect blend of affordability and comfort. Don't miss out on the opportunity to create indelible memories in this enchanting city. Book Hotel City Castle Online now to secure your affordable accommodations.

Highlights

• Centrally located in Amritsar, near Golden Temple and Jallianwala Bagh • Close proximity to Maharaja Ranjit Singh Panorama • Plasma televisions with digital channels • Guestrooms with Select Comfort mattresses, washers/dryers, and fireplaces • Restaurant and 24-hour business center available • Complimentary parking and high-speed (wired) Internet access

Quick Facts

Check-In

1:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Multilingual Staff

Newspaper

Power Back up

Refrigerator

Sanitizer

Shops and commercial services

Torch

Bell staff/porter

Room service

Parking

Common seating area

Public Bathroom

Terrace

Car rental desk

Tour/sightseeing desk

Restaurant

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Shuttle to local attractions

Train Station Pickup Service

Photocopying services available

Printing services available

Business center

Show all Amenities

General Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Multilingual Staff

Newspaper

Power Back up

Refrigerator

Sanitizer

Shops and commercial services

Torch

Bell staff/porter

Room service

Parking

Common seating area

Public Bathroom

Terrace

Car rental desk

Tour/sightseeing desk

Food & Beverages

Restaurant

Services

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Shuttle to local attractions

Train Station Pickup Service

Photocopying services available

Printing services available

Business

Business center

Guest Profile

Children allowed.

Visitors allowed within the premises.

Bachelors allowed.

Unmarried couples allowed.

Guests below 18 years of age NOT allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Private parties or events are NOT allowed at the property.

Food from outside NOT allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Property Rules

Guest Profile

Children allowed.

Visitors allowed within the premises.

See All

Guest Profile

Children allowed.

Visitors allowed within the premises.

Bachelors allowed.

Unmarried couples allowed.

Guests below 18 years of age NOT allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Private parties or events are NOT allowed at the property.

Food from outside NOT allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

₹1,125

₹1,771

36% OFF

+ ₹145 taxes / night

Earn 12 Reward Points

Select Rooms

Deluxe Ac Room 10 Min Walking Distance From Golden Temple

156 sq.ft (14.49 sq.mt)

Air conditioning

Attached bathroom

Blanket

Fan

WiFi Access

Ironing facilities

Laundry

Shower

Hangers

Housekeeping

Mirror

Separate dining area

Work Desk

Cushions

Bathroom phone

Geyser/ Water heating

Dustbin

Slippers

Towels

Telephone

Dining table

See All

OPTION 1

Non Refundable

₹1,125

₹1,771

36% OFF

+ ₹145 taxes / night

Update Price

Earn 12 Reward Points

Amenities

Location

City Center, Amritsar, Punjab, 143001

View on Maps

Ratings & Reviews

3.6/5

936 Ratings

Prabhakar raj 11

5/5

16 Jan, 2024

The staff was very friendly and all our demands were welcomed.....amazing services gotta tell this was one of the best hotels in the area!!! Made our vacation extremely memorable... .....go on with the booking guys it's worth it!!!

sunil gill

5/5

27 Jan, 2024

I have stayed at this hotel twice and I can only say that everything was perfect, they had the most amazing staff people. After calling Mr Raj gave me such fast service which I could not even expect.

Abdul Majeed

5/5

28 Jan, 2024

Wonderful stay in this hotel as well as food is mouth watering and yummy. I would like to visit again.All the staff is very good in nature, And helpful.Front office staff is too good they guide us properly I fully satisfied with this hotel.

Guneet Wadera

1/5

3 Oct, 2023

We were in Amritsar visiting the Golden Temple and just needed a place to rest for a few hours. The room was supposed to be available for 7:30 p.m but when we were shown the room it was close to 9p.m. Then the room we were shown was not the correct one, we booked a King Bed Room and were taken to a Queen Bed Room. The rooms smelt terrible and did not feel clean or hygienic at all. Instead of understanding our concerns and being apologetic the hotel staff told us they would not refund our deposit and we could check-out if we wanted, which is exactly what we did we did not stay due to the bad state of the rooms and even worst customer service by the staff. **DON'T GO BY THE PICS, THEY ARE FALSE ADVERTISING! THE ROOMS ARE NOTHING LIKE THE PICS**

Prabhakar raj 11

5/5

16 Jan, 2024

sunil gill

5/5

27 Jan, 2024

I have stayed at this hotel twice and I can only say that everything was perfect, they had the most amazing staff people. After calling Mr Raj gave me such fast service which I could not even expect.

Abdul Majeed

5/5

28 Jan, 2024

Thakur Parveen

5/5

17 Jan, 2024

very good hotel city castle as per location,second newly bullet property located in city center. If I will say about service and hospitality that very good, staff is very professional and good . Food is also very good, very neat and clean hotel and most important it’s near to golden temple . I really recommend this hotel to all tourist..Excellent hotel

Guneet Wadera

1/5

3 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.