Hotel City Heart Premium

3.8/5(1.87K Reviews) rating

3 Star Hotel locationPin

Chandigarh, Punjab

122

1/122

About hotel

Indulge in the tranquil and picturesque charm of "The City Beautiful" - Chandigarh, a popular destination adored by tourists looking for serenity and natural beauty. Located in the bustling Sector 17, we are proud to be one of the highly rated hotels in the area - Hotel City Heart Premium. Offering unparalleled luxury and a wide range of amenities and services, we are a distinguished 3-star hotel in Chandigarh. Our hotel pampers guests with 33 elegantly designed rooms that are equipped with all necessary amenities, providing excellent value for money. Our well-maintained and beautifully furnished rooms guarantee an exceptional and extraordinary stay that will exceed your expectations. Strategically situated near the lively Sector 17, Hotel City Heart Premium is easily accessible, with the Chandigarh railway station, airport, and bus station just a stone's throw away, making it the ideal choice for both leisure and business travelers. Our prime location adds to the convenience of our guests, making their stay hassle-free. At Hotel City Heart Premium, we pride ourselves on delivering top-notch services, including a luxurious spa, exceptional fine dining options, a vibrant bar, and a cozy coffee shop, all aimed at making your stay delightful and unforgettable. Our state-of-the-art facilities and amenities are curated to cater to the needs of our discerning guests, ensuring impeccable hospitality services. Our top priority is our guests' comfort, and we strive to exceed their expectations by creating a memorable experience for each and every one of them. Don't miss out on the chance to indulge in luxury and convenience at affordable Hotel City Heart Premium room prices. Book Hotel City Heart Premium online today and experience the utmost comfort and attentive service during your next visit to Chandigarh. Located at SCO 202-204, Sector 17 -C, Andhra Bank Building Bridge Road, we are just a short distance away from all the major attractions, making it easy for our guests to explore the vibrant city.

Highlights

• Best hotel in Sector 17, central location for easy access to tourist attractions • 3-star hotel with luxurious amenities including spa, dining, bar, and coffee shop • Clean, elegant rooms with excellent value • Prime location near airport, railway station, and bus stand • Ideal for both business and leisure travelers • Known for exceptional hospitality and modern facilities • Range of options for different budgets - luxury, boutique, and budget • Quiet and peaceful atmosphere • Located in one of Chandigarh's most beautiful planned cities • Close proximity to nature and beautiful surroundings • Highly recommended by guests for a memorable stay.

Quick Facts

Check-In

12:00 PM

Check-Out

11:00 AM

Popular Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping - daily

Housekeeping services

Intercom

Kitchenette

Laundry

Newspaper

Power Back up

Refrigerator

Sanitizer

Smoke Detector

Toilet

Torch

Umbrellas

WiFi services

Bell staff/porter

Room service

Parking

Common seating area

Lobby

Public Bathroom

Terrace

Car rental desk

Tour/sightseeing desk

Nightclub

Cycling

Restaurant

Lounges/bars

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Shuttle to local attractions

Train Station Pickup Service

Luggage assistance

Package/Parcel services available

Photocopying services available

Printing services available

Banquet Facilities

Business center

Conference Center

Forex

Show all Amenities

General Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping - daily

Housekeeping services

Intercom

Kitchenette

Laundry

Newspaper

Power Back up

Refrigerator

Sanitizer

Smoke Detector

Toilet

Torch

Umbrellas

WiFi services

Bell staff/porter

Room service

Parking

Common seating area

Lobby

Public Bathroom

Terrace

Car rental desk

Tour/sightseeing desk

Activities

Nightclub

Cycling

Food & Beverages

Bar

Restaurant

Lounges/bars

Services

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Shuttle to local attractions

Train Station Pickup Service

Luggage assistance

Package/Parcel services available

Photocopying services available

Printing services available

Business

Banquet Facilities

Business center

Conference Center

Forex

Guest Profile

Guests who have fever are not allowed.

Guests below 18 years of age NOT allowed.

Bachelors are allowed.

Visitors NOT allowed within the premises.

Unmarried couples are allowed.

Children allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport, Drivers License and Government IDs are acceptable ID Proofs.

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

Restrictions

Food from outside NOT allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All rooms are fully sanitized between two stays.

Property staff understands all hygiene guidelines.

All government COVID-19 guidelines for Food Hygiene followed.

All common areas are fully sanitized regularly.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property Rules

Guest Profile

Guests who have fever are not allowed.

Guests below 18 years of age NOT allowed.

See All

Guest Profile

Guests who have fever are not allowed.

Guests below 18 years of age NOT allowed.

Bachelors are allowed.

Visitors NOT allowed within the premises.

Unmarried couples are allowed.

Children allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport, Drivers License and Government IDs are acceptable ID Proofs.

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

Restrictions

Food from outside NOT allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All rooms are fully sanitized between two stays.

Property staff understands all hygiene guidelines.

All government COVID-19 guidelines for Food Hygiene followed.

All common areas are fully sanitized regularly.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

₹2,166

0% OFF

+ ₹276 taxes / night

Earn 24 Reward Points

Select Rooms

Super Deluxe Room

289 sq.ft (26.85 sq.mt)

Air conditioning

Attached bathroom

Blanket

Bottle of Water

Fan

Free toiletries

WiFi Access

Ironing facilities

Laundry

Minibar

Refrigerator

Shower

Smoking policy – smoking available

Sofa

Room Service

Electric kettle

Clothes Rack

Hangers

Heating

Housekeeping

Mirror

Sanitizers

Smoke detector

Work Desk

Charging Points

Closet

Cushions

Dental Kit

Dustbin

Shower cap

Slippers

Towels

Toilet

Toilet paper

Fruit

See All

OPTION 1

Partial Refundable

₹2,166

0% OFF

+ ₹276 taxes / night

Update Price

Earn 24 Reward Points

Amenities

Location

Sector 17, Chandigarh, Punjab, 160017

View on Maps

Ratings & Reviews

3.8/5

1.87K Ratings

Abhishek Kumar

5/5

9 Jan, 2024

My recent stay at Hotel City Heart Premium was superb! Impeccable service, luxurious rooms, and a central location in Sector 17 make it the ultimate choice for a memorable stay. Highly recommend for travelers seeking comfort and convenience. A top-notch option among hotels in Sector 17 Chandigarh!

Gurjit Singh

1/5

28 Sep, 2023

My worst experience is to stay in this hotel on 26 September 2023. The room provided was so noisy, even the child found it difficult to sleep at night as it was next to the hotel kitchen. Old and noisy ac unit. The refrigerator was broken. The TV card wasn't charged. Out of three outlets, only one was functional. The floor was filthy. Very poor choice to remain in it. There were bugs in the bed sheet and the bed ply was thin.I complained at reception, but the front desk employee said nothing. This is my first 1 star ratting ever.

Josh Leek

3/5

1 Oct, 2023

We stayed for 2 nights in a double room with balcony. The room was clean and tidy. Unfortunately it was located right outside reception and the doors are very thin. The balcony is also completely neglected and used as a dumping ground, No separation from other rooms either. The cost is too high for the quality. This is a standard basic hotel, nothing exciting but will fulfill your needs if you're not looking for anything special.

Abhishek Kumar

5/5

9 Jan, 2024

Gurjit Singh

1/5

28 Sep, 2023

Josh Leek

3/5

1 Oct, 2023

Samridhi Nanda

1/5

2 Nov, 2023

Its a nightmare. Staff is unbothered to your complaints. Its extremely noisy. The room given has a lingering smell of smoke thats bothersome. Feels like you are trapped in a smoking room. The bathroom has a fungus laden curtain inside and intense smoke smell. Its overall a very harrowing experience.

Astha Kohli

2/5

4 Jan, 2024

The rooms had a very dim light. The washrooms were not clean. The rooms next to balcony were too noisy as the walls were very thin. The hotel rooms need an upgrade.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.