Hotel Dhroov

4.2/5(1.36K Reviews) rating

4 Star Hotel locationPin

Shimla, Himachal Pradesh

1/53

About hotel

Welcome to Hotel Dhroov, a luxurious retreat nestled just 700 meters from The Mall Road in Shimla, India. As you step into our elegant establishment, you will be greeted by a harmonious blend of modern sophistication and historic charm, setting us apart as the ideal destination for discerning travelers. The architectural elegance and interior design of Hotel Dhroov are a sight to behold, with lavish furnishings, art collections, and signature elements that create an inviting atmosphere unlike any other. Our range of accommodations caters to every guest, from luxurious suites to spacious rooms with breathtaking views, all complemented by personalized service to ensure a comfortable stay. Indulge in world-class amenities such as a state-of-the-art spa and wellness center, exquisite dining options at Spice Bowl and The Cask bar, and versatile meeting and event spaces that promise to dazzle your guests. Our prime location near The Mall Road offers easy access to iconic landmarks and hidden gems, allowing you to immerse yourself in the local culture and attractions of Shimla. But don't just take our word for it - our guests rave about the exceptional hospitality and personalized service they receive at Hotel Dhroov, leaving them with unforgettable memories. Whether you're a leisure traveler seeking relaxation or a business traveler in need of a productive stay, Hotel Dhroov caters to your every need. So why wait? Book Hotel Dhroov online now and experience the epitome of luxury and comfort in the heart of Shimla. Address: Circular Road Near Auckland Tunnel, 171001 Shimla, India..

Highlights

• Conveniently located just 700 meters from The Mall Road in Shimla • Luxurious rooms with state-of-the-art interiors for a relaxing stay • Gourmet cuisines at Spice Bowl, offering North Indian, Asian, and Continental flavors • The Cask bar for all-day and fine dining experiences • Banqueting facilities for social events, trainings, product launches, and workshops • Meeting and event spaces with experienced staff to assist in planning • Complimentary Wi-Fi throughout the hotel for guests' convenience • Versatile workspaces for business travelers • Well-equipped fitness center for guests to stay active during their stay • Nearby attractions include The Ridge, Jakhoo Temple, and Christ Church • Exclusive spa services available for guests seeking relaxation • Personalized concierge assistance to cater to guests' needs • Scenic views of the surrounding mountains and valleys from select rooms • Commitment to sustainable practices to appeal to eco-conscious travelers • Rooftop restaurant offering panoramic city views for a memorable dining experience • Cozy cafe serving local delicacies for a taste of Shimla's culinary delights.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Popular Amenities

24-hour security

Bathroom

CCTV

Doctor on call available

Electronic keycard

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Medical Facilities Service

Multilingual Staff

Newspaper

Power Back up

Sanitizer

Smoke Detector

Umbrellas

Bell staff/porter

Room service

Wheelchair

Parking

Public Bathroom

Tour/sightseeing desk

Restaurant

Lounges/bars

Photocopying services available

Printing services available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour security

Bathroom

CCTV

Doctor on call available

Electronic keycard

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Medical Facilities Service

Multilingual Staff

Newspaper

Power Back up

Sanitizer

Smoke Detector

Umbrellas

Bell staff/porter

Room service

Wheelchair

Parking

Public Bathroom

Tour/sightseeing desk

Food & Beverages

Bar

Restaurant

Lounges/bars

Services

Photocopying services available

Printing services available

Business

Banquet Facilities

Business center

Conference Center

Guest Profile

Guests who have fever are not allowed.

Guests required to have Arogya Setu app.

Children allowed.

Visitors allowed within the premises.

Unmarried couples are allowed.

Guests below 18 years of age allowed.

Bachelors are allowed.

Check-in instructions

Contactless check-in/check-out possible.

Restrictions

Food from outside NOT allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

All common areas are fully sanitized regularly.

All rooms are fully sanitized between two stays.

Property staff understands all hygiene guidelines.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

Property Rules

Guest Profile

Guests who have fever are not allowed.

Guests required to have Arogya Setu app.

See All

Guest Profile

Guests who have fever are not allowed.

Guests required to have Arogya Setu app.

Children allowed.

Visitors allowed within the premises.

Unmarried couples are allowed.

Guests below 18 years of age allowed.

Bachelors are allowed.

Check-in instructions

Contactless check-in/check-out possible.

Restrictions

Food from outside NOT allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

All common areas are fully sanitized regularly.

All rooms are fully sanitized between two stays.

Property staff understands all hygiene guidelines.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

₹3,726

₹6,433

42% OFF

+ ₹591 taxes / night

Earn 43 Reward Points

Flat ₹853.05 off included with coupon DOMSTAY

Select Rooms

Classic Rooms (Non -View)

Attached bathroom

Blanket

Bottle of Water

Fan

Free toiletries

WiFi Access

Ironing facilities

Laundry

Safe

Shower

Sofa

Clothes Rack

Hangers

Heating

Housekeeping

Mirror

Sanitizers

Smoke detector

Work Desk

Cushions

Dental Kit

Geyser/ Water heating

Hairdryer

Dustbin

Shower cap

Towels

Telephone

Fruit

See All

OPTION 1

Non Refundable

₹3,726

₹6,433

42% OFF

+ ₹591 taxes / night

Update Price

Earn 43 Reward Points

Flat ₹853.05 off included with coupon DOMSTAY

Amenities

Location

Lakkar Bazar, Shimla, Himachal Pradesh, 171001

View on Maps

Ratings & Reviews

4.2/5

1.36K Ratings

Naveen Bhardwaj

1/5

12 Jan, 2024

I recently had the displeasure of staying at Hotel Dhruv Shimla. Undoubtedly they have good rooms and a nice location if someone is planning to travel Mall Road, but that is only 50 per cent of the hospitality industry. My stay was riddled with issues that left a lasting negative impression as under 1. their heating system is functional with tower heaters only which is highly inadequate in place like Shimla that too in winters where seeing a negative temperature is quite frequent. 2. On top of inadequate heater system they are providing only one double bed quilt and single bed blanket for the guests in double occupancy room. You can not befool a Himachali guest at-least on these requirements. 3. And after having this welcome when you ask for a quilt, reply is " We do not have extra quilts" that too from an arrogant, ill behaved, sick staff of the Hotel. 4. Everything of this is coming with a good cost. Dear Owner There is something known as Education, Behaviour and hospitality. Hope you keep these thing in mind while recruiting your staff. I would strongly advise against choosing Dhroov Hotel Shimla if you do not want to meet extremely rude staff and destroy your trip.

57_Garima

4/5

17 Oct, 2023

Can't say about rooms because I didn't stay but the food....😋 damn. The chef is a master, the spice level, the freshness, the taste! Their Chicken Korma and mushroom masala is a must try! Or should I say everything on the menu? 🤔 Can't speak for all items but do enjoy a plate of rice, tawa roti and chicken korma if you can! All the staff is really nice! Only thing I didn't like was their behaviour towards serving the driver. They give food to the drivers at last, only after you start eating and there's not much time left. That's bad hospitality. If you don't want to, then don't serve them. No one is forcing you...

Priyanka Batra Harjai

5/5

28 Jun, 2023

Had a great stay here! Rooms are well set with beautiful view. Located in Lakkar Bazaar. Walking distance from mall road. Staff is helpful and courteous. Food quality is superb! Enjoy our stay here! Would love to visit again.

Naveen Bhardwaj

1/5

12 Jan, 2024

57_Garima

4/5

17 Oct, 2023

Priyanka Batra Harjai

5/5

28 Jun, 2023

Mansi Dagar

2/5

28 Jul, 2023

the staff was so rude they did not behaved well and provided services not in good behave. My suggestion is to change the staff specially house keeping the kitchen service boy the receptions person was good The atmosphere of your hotel will improve they don't know how to talk behave respect and improve your food taste

Sanika Tiwarekar

5/5

8 Jan, 2023

Very nice hotel with great bedding, working heater, sufficient hot water, hygienic and well stocked bathrooms. Great food and variety. Good staff. Overall truly amazing experience at this hotel! Also it's at a 10 min walkable distance from Mall Road, Shimla !

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.