Hotel Fluorescence

3.7/5(395 Reviews) rating

3 Star Hotel locationPin

Gulmarg, Jammu and Kashmir

1/30

About hotel

Escape to our premium accommodation located on the charming Heevan Retreats Road in the idyllic town of Gulmarg. Our hotel, Hotel Radiance, welcomes you with its elegant and classic red-brick architecture, complete with sloping roofs that exude sophistication and charm. Situated in the heart of Gulmarg, our hotel is the ideal choice for travelers seeking affordable luxury and convenience. Immerse yourself in the breathtaking views of the surrounding mountains while indulging in a soothing massage at our on-site spa. For guests looking for adventure, our hotel offers ski-in/ski-out access, ski lessons, rental equipment, and even horseback riding expeditions. For those interested in the culture and history of Gulmarg, the famous Gulmarg Gondola, Shiv Mandir, and bustling market are just a stone's throw away from our hotel. Convenience is at the forefront of our hotel's location, near major transportation hubs. We are a short 60 km away from Sheikh Ul-Alam International Airport, 61 km from Srinagar Railway Station, and 53 km from the bustling city of Srinagar. At Hotel Fluorescence, we provide the perfect base for exploring the beautiful surrounding region. Choose from one of our 22 exquisitely appointed rooms featuring modern amenities such as satellite TV, heating, and a tea/coffee maker. Our private bathrooms offer both hot and cold water supply, and our laundry and dry-cleaning services ensure a hassle-free stay. Satisfy your taste buds at our on-site restaurant, serving a wide variety of Indian, Chinese, and Continental cuisines in both buffet and a-la-carte options. Our hotel also features a business center equipped with fax and photocopying facilities. Our round-the-clock front desk, tour desk, currency exchange, car rental services, and complimentary parking and internet in public areas make traveling a breeze. Our dedicated staff is happy to arrange off-site activities upon request, including horseback riding and golfing. We take pride in being a pet-friendly hotel so bring along your furry companions to experience our warm hospitality. Experience the true magnificence of Gulmarg at Hotel Fluorescence. Book your stay now and take advantage of our affordable room prices. Don't wait, book your stay at Hotel Fluorescence online today. Conveniently located at Heevan Retreats Road, Gulmarg, Jammu and Kashmir 193403, India, Gulmarg, Jammu & Kashmir, 193403, India. Let us exceed your expectations and make your visit one to remember.

Highlights

• Located on Heaven Retreats Road, within 500m of g2-g3 line • Classic architecture and charming ambience • Massage center and ski-to-door access • Nearby attractions include Gulmarg Gondola (less than 1km), main market (less than 1km), Shiv Mandir (2km), and g3-g4 line (2km) • Less than 60km from Sheikh Ul-Alam International Airport and 61km from Srinagar Railway Station • 22 rooms with satellite TV, heating, and tea/coffee maker • On-site restaurant offering Indian, Chinese, and Continental cuisine • Business center, 24-hour front desk, tour desk, currency exchange, car hire, and free internet • Off-site activities like horse riding and golf can be arranged upon request • Pets allowed upon request • Welcoming ambience and great location praised by guests.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour security

ATM/Cash machine

Air conditioning

Bathroom

CCTV

Doctor on call available

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Newspaper

Power Back up

Sanitizer

Room service

Parking

Lawn

Restaurant

Show all Amenities

General Amenities

24-hour security

ATM/Cash machine

Air conditioning

Bathroom

CCTV

Doctor on call available

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Newspaper

Power Back up

Sanitizer

Room service

Parking

Lawn

Food & Beverages

Restaurant

Guest Profile

Guests who have fever are not allowed.

Children allowed.

Visitors allowed within the premises.

Guests below 18 years of age allowed.

Bachelors are allowed.

Stag Entry NOT allowed.

Unmarried couples NOT allowed.

Check-in instructions

Contactless check-in/check-out possible.

Restrictions

Private parties or events are NOT allowed at the property.

Smoking NOT allowed within the premises.

Food from outside NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

All common areas are fully sanitized regularly.

All rooms are fully sanitized between two stays.

Property staff understands all hygiene guidelines.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption NOT allowed within the premises.

Others

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

Property Rules

Guest Profile

Guests who have fever are not allowed.

Children allowed.

See All

Guest Profile

Guests who have fever are not allowed.

Children allowed.

Visitors allowed within the premises.

Guests below 18 years of age allowed.

Bachelors are allowed.

Stag Entry NOT allowed.

Unmarried couples NOT allowed.

Check-in instructions

Contactless check-in/check-out possible.

Restrictions

Private parties or events are NOT allowed at the property.

Smoking NOT allowed within the premises.

Food from outside NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

All common areas are fully sanitized regularly.

All rooms are fully sanitized between two stays.

Property staff understands all hygiene guidelines.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption NOT allowed within the premises.

Others

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

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Amenities

Location

Heevan Retreats Rd, Gulmarg, Jammu and Kashmir, 193403

View on Maps

Ratings & Reviews

3.7/5

395 Ratings

ravi Gavtam

5/5

25 Dec, 2023

One of the best hotel I have ever visited!!! Very good Staff!!! Room service excellent!! Mr Zahoor Ahmad is looking great person. Thaks visit everyone

Adhoore Sapne Adhoore Sapne Shubham Saxena

1/5

22 Dec, 2023

Not a good hotel at any cost kindly don’t go there as they peoples are not giving the proper services to the guests as the lock of our room no 112 was not properly working and the food was good but overall the property is not good

Bhagat Bhagat

5/5

30 Dec, 2023

Ambience was very good staff is extremely good and supportive(ishfaq, Arif and Nasir)and last but not least the Manager Mr Zahoor Ahmad was very good and supportive and also they will guide to visit good places.

Alefiya Huseini

1/5

24 Feb, 2023

This place is a nightmare. Please never go to this place with kids. We visited this place in December. It was - 4 degree outside. - Their heaters don't work. They give a very small heater which doesn't help much honestly. They purposely close their heaters again and again. - They close the water heating systems after 11pm. When we called the manager for it, he was so rude he is like we will not open it. In -4 degree I don't know how they expect people to use the washroom. I requested him I have kids please on the water heater for a while. He literally kept the phone and didn't care. I had told him in evening for the heater too that its really cold please do something abt the heater. They barely cared about the inconveniences. - Their manager is very rude and of no help. - Their rooms are very dirty.. their Bedsheets are very dirty. I really wonder they wash it. Please don't go there. There are better hotels beside them with almost the same price and with much better rooms and services.

Poonam sharma

1/5

29 Jun, 2023

please please dont book this hotel, dont rely upon google reviews, i did select this hotel after google reviews and during kashmir tour i stay at this hotel on 25th of june 2023, they have pathetic room, pathetic services, just after half an hour of dinner my son and husband started vomiting and next day i had to admit my son into hospital due to food poison. My kashmir trip was fabulous but decision of staying at this hotel was my biggest mistake, i suffered a lot, dont take your life on risk, they serve stale food, and even dont have basic medicine to offer to clients. They dont attend intercom, i have never been to such a pathetic place ever, location wise it is walking distance from gandola but whats the point of staying here when they even cant serve you well. make make your journey to heaven to hell by rely on these kinds of hotels.

ravi Gavtam

5/5

25 Dec, 2023

One of the best hotel I have ever visited!!! Very good Staff!!! Room service excellent!! Mr Zahoor Ahmad is looking great person. Thaks visit everyone

Adhoore Sapne Adhoore Sapne Shubham Saxena

1/5

22 Dec, 2023

Bhagat Bhagat

5/5

30 Dec, 2023

Alefiya Huseini

1/5

24 Feb, 2023

Poonam sharma

1/5

29 Jun, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.