Hotel Ganges Grand

4/5(4.32K Reviews) rating

3 Star Hotel locationPin

Varanasi, Uttar Pradesh

1/66

About hotel

Nestled in the captivating historical district of Varanasi, Hotel Ganges Grand invites travelers with its promise of a convenient and blissful stay, allowing them to immerse themselves in the city's enchanting heritage. Just a short 5-minute drive from the iconic Kashi Vishwanath Temple and Dasaswamedh ghat, this hotel is a haven for those seeking a spiritual and cultural odyssey. Prepare to be enchanted by the hotel's 46 air-conditioned rooms, each adorned with modern comforts and equipped with LED televisions and complimentary wireless Internet access. These thoughtful amenities ensure that guests stay connected and entertained throughout their visit. The private bathrooms, featuring invigorating showers, complimentary toiletries, and cozy slippers, provide an extra touch of indulgence. Furthermore, the rooms are equipped with phones, coffee/tea makers, and complimentary bottled water, catering to every guest's needs. For the adventurous souls eager to explore the nearby attractions, Sri Annapoorani Devi Temple, Jantar Mantar Mandir, and Gyan Kupor Well are all within walking distance, offering a glimpse into the vibrant tapestry of the city. The renowned Vishwanatha Temple and Vishalakshi Temple are also just a stone's throw away, inviting visitors to immerse themselves in the spiritual aura that permeates the air. After a day of sightseeing, guests can surrender to relaxation and pampering with rejuvenating massages or simply revel in the breathtaking view from the hotel's terrace. Complimentary wireless Internet access is available throughout the premises, ensuring seamless connectivity. Additionally, the hotel provides tour and ticket assistance for those eager to explore further. Business travelers will find solace in the hotel's well-equipped business center and the convenience of complimentary newspapers in the lobby. Dry cleaning and laundry services are also available, adding an extra layer of convenience to their stay. To facilitate easy access, the hotel offers a roundtrip airport shuttle for a surcharge, ensuring a hassle-free journey from Varanasi (VNS-Babatpur) airport, which is approximately 24.7 km away. Guests can indulge their taste buds at the hotel's restaurant or savor the convenience of 24-hour room service. Each morning, a delightful buffet breakfast awaits, promising a delectable start to the day. With its strategic location, comfortable accommodations, and an array of amenities, Hotel Ganges Grand stands as the quintessential choice for travelers seeking to immerse themselves in the captivating history and spirituality of Varanasi. Hotel Ganges Grand room prices are affordable, making it suitable for a variety of people. Book Hotel Ganges Grand Online now to secure your blissful stay at D 37/47 GODOWLIA CROSSING, UP221001, India.

Highlights

• Located in the historical district, near Kashi Vishwanath Temple and Dasaswamedh ghat • 46 air-conditioned rooms with LED televisions and complimentary Wi-Fi • Close proximity to Sri Annapoorani Devi Temple, Jantar Mantar Mandir, and Gyan Kupor Well • Onsite amenities include massages, terrace, and complimentary Wi-Fi • Business amenities include a business center and complimentary newspapers • Roundtrip airport shuttle available for a surcharge • Restaurant with 24-hour room service and buffet breakfasts available daily

Quick Facts

Check-In

1:00 PM

Check-Out

11:00 AM

Popular Amenities

24-hour security

ATM/Cash machine

Air conditioning

Bathroom

CCTV

Doctor on call available

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Medical Facilities Service

Newspaper

Power Back up

Sanitizer

Bell staff/porter

Room service

Parking

Common seating area

Car rental desk

Tour/sightseeing desk

Boat Tours

Restaurant

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Shuttle to local attractions

Train Station Pickup Service

Massage services

Luggage assistance

Package/Parcel services available

Printing services available

Banquet Facilities

Business center

Conference Center

Forex

Show all Amenities

General Amenities

24-hour security

ATM/Cash machine

Air conditioning

Bathroom

CCTV

Doctor on call available

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Medical Facilities Service

Newspaper

Power Back up

Sanitizer

Bell staff/porter

Room service

Parking

Common seating area

Car rental desk

Tour/sightseeing desk

Activities

Boat Tours

Food & Beverages

Restaurant

Services

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Shuttle to local attractions

Train Station Pickup Service

Massage services

Luggage assistance

Package/Parcel services available

Printing services available

Business

Banquet Facilities

Business center

Conference Center

Forex

Guest Profile

Children allowed.

Visitors allowed within the premises.

Bachelors allowed.

Stag Entry NOT allowed.

Unmarried couples NOT allowed.

Guests below 18 years of age NOT allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport, Drivers License and Government IDs are acceptable ID Proofs.

Aadhar & Drivers License are acceptable ID Proof.

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

Restrictions

Smoking NOT allowed within the premises.

Food from outside NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption NOT allowed within the premises.

Others

Private parties or events are allowed at the property.

Property Rules

Guest Profile

Children allowed.

Visitors allowed within the premises.

See All

Guest Profile

Children allowed.

Visitors allowed within the premises.

Bachelors allowed.

Stag Entry NOT allowed.

Unmarried couples NOT allowed.

Guests below 18 years of age NOT allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport, Drivers License and Government IDs are acceptable ID Proofs.

Aadhar & Drivers License are acceptable ID Proof.

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

Restrictions

Smoking NOT allowed within the premises.

Food from outside NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption NOT allowed within the premises.

Others

Private parties or events are allowed at the property.

₹5,933

₹9,438

37% OFF

+ ₹817 taxes / night

Earn 67 Reward Points

Flat ₹791.91 off included with coupon DOMSTAY

Select Rooms

Executive Room

180 sq.ft (16.72 sq.mt)

Air conditioning

Fan

Shower

Accessible by elevator

Attached bathroom

Blanket

Bottle of Water

Electric kettle

WiFi Access

Child safety socket covers

Conditioner

Shampoo

Slippers

Toilet

Towels

Dental Kit

Dustbin

Toilet paper

Adapter

Charging Points

Closet

Clothes Rack

Hangers

Housekeeping

Mirror

Smoke detector

Trash cans

See All

OPTION 1

Non Refundable

₹5,933

₹9,438

37% OFF

+ ₹817 taxes / night

Update Price

Earn 67 Reward Points

Flat ₹791.91 off included with coupon DOMSTAY

Amenities

Location

Godowlia, Varanasi, Uttar Pradesh, 221001

View on Maps

Ratings & Reviews

4/5

4.32K Ratings

Prashant Garg

2/5

10 Dec, 2023

I recently had the opportunity to stay at Hotel Ganges Grand, and unfortunately, my experience was far from satisfactory. Several aspects left me disappointed, and I believe it's essential to share my feedback for improvement. * Room Cleaning Service: The response from the staff regarding room cleaning service was disheartening. I was informed to wait until 12 PM, as new check-ins were given preference. This policy, prioritizing new arrivals over existing guests, was quite disappointing. * Food Quality and Service: I ordered food from the hotel's restaurant, and it arrived cold. The lack of proper cutlery and a leaking glass further added to the disappointment. The restaurant being on the first floor and my room on the second floor should not have resulted in cold food. * Cleaning Standards: The cleaning staff did not perform their duties adequately. I had to request them to clean tables and other areas, which should have been standard practice. * Staff Behavior: During the manager's review, the staff exhibited a sudden change in behavior, acting very nicely. However, their previous attitude was consistently rude, impacting the overall atmosphere. * Linen and Towels: The bed sheets, pillow covers, blankets, and towels provided were noticeably old and did not seem properly washed. * Hot Water Delay: Requesting hot water in the washroom was a prolonged process, taking approximately 45 minutes and requiring two reminders. * Lack of Hospitality: Unfortunately, the overall experience lacked hospitality. I did not feel a sense of warmth or customer-centric approach from the hotel staff. * Location: While the hotel emphasizes its advantageous location, being close to the temple and famous food joints, this alone does not compensate for the shortcomings in service. In conclusion, my stay at Hotel Ganges Grand was below average. Considering the cost and the level of service provided, I would not recommend this hotel to those seeking a luxury stay. The price does not align with the quality of services offered, and improvements are crucial for enhancing the guest experience.

Richa Singh

1/5

1 Jan, 2024

Rooms are satisfactory. View is not praiseworthy, you will just get the shabby view. Location is great for people who want to go for darshan in Kashi Vishwanath. When it comes to services, hotel fails to deliver the quality. Reception staff was rude, loud & super slow at his work. Food at the restaurant was pathetic. And the wait staff shamelessly waited for tip greedily. Only bell boys were fabulous and enthusiastic.

Shradha Agrawal

4/5

6 Oct, 2023

Very nice hotel and location is perfect, just at the main square. Everything at walking distance from hotel. Room service is also amazing. Only reason I gave 4 stars to room is because filter of AC and window curtains were not very clean and gave me dust allergy.

Hrishikesh K

3/5

20 Aug, 2023

During my stay at this hotel, I was impressed by its ultimate location. Being in close proximity to all the key attractions made it incredibly convenient for exploring the city. However, it's important to note that during peak hours, the roads are closed for auto rickshaws and cars, necessitating a walk to reach the hotel. The staff at the hotel were friendly and accommodating, contributing positively to the overall experience. The room service, while not exceptional, was satisfactory. The rooms themselves were well-maintained, clean, and inviting. Unfortunately, one drawback was the absence of any noteworthy views from the windows of the rooms.

Kajaree Giri

4/5

26 Dec, 2023

Located just at the centre of Godowlia. Biswanath temple is 700-800 m from this place. Hotel is good, clean rooms, very good room service, great restaurant, breakfast buffet options are many and quality food is served. Veg and non veg options available. The travel desk at the hotel is helpful. Also located near to Biswanath Galli, and other shops for marketing. Overall we had a great time. Wheelchair access, lift present. Cab may not reach the hotel at all times due to traffic restrictions

Prashant Garg

2/5

10 Dec, 2023

Richa Singh

1/5

1 Jan, 2024

Shradha Agrawal

4/5

6 Oct, 2023

Hrishikesh K

3/5

20 Aug, 2023

Kajaree Giri

4/5

26 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.