Hotel Kasturi Palace

4.1/5(91 Reviews) rating

3 Star Hotel locationPin

Darjeeling, West Bengal

1/17

About hotel

Indulge in a luxurious escape at Hotel Kasturi Palace, located at 51A, Cart Road, Rose Bank, Near Ava Art Gallery, Darjeeling, West Bengal, 734101, India. Our charming hotel is just 2 km away from the stunning Lloyd Botanical Garden and offers an unparalleled experience with our top-notch amenities and services. Experience true luxury in one of our 20 well-appointed rooms, designed to provide the perfect combination of style and comfort. Enjoy a restful night's sleep on our premium bedding and modern furnishings. Each room boasts a unique layout, featuring a cozy sitting area, a television for your entertainment, a telephone, and a private bathroom equipped with hot and cold water. Our friendly front desk staff are available 24/7 to ensure that your stay is seamless and stress-free. Satisfy your taste buds at our on-site restaurant, where you can choose from an array of delectable dishes. Our travel counter is at your service to help you plan your adventures in and around Darjeeling. We also offer convenient amenities such as parking, room service, laundry, and 24-hour security. Hotel Kasturi Palace is ideally situated, providing easy access to major transportation hubs, including Darjeeling Railway Station (1 km), Ghum Railway Station (5 km), and Siliguri-Takdah Bus Stand (2 km). Explore the beauty of Darjeeling with popular attractions such as Tiger Hill (20 km), Bhutia Busty Monastery (3 km), and Pandam Tea Garden (11 km) within close proximity. Experience the perfect blend of comfort, convenience, and warm hospitality at Hotel Kasturi Palace, suitable for both business and leisure travelers. Book Hotel Kasturi Palace online now to unlock an unforgettable journey in the mesmerizing city of Darjeeling. Get captivated by the charm and convenience of Hotel Kasturi Palace. Choose our affordable Hotel Kasturi Palace room prices for an incredible stay.

Highlights

• Convenient location, only 2 km from Lloyd Botanical Garden • Close to both airport and railway station (1 km away) • Choice of 20 well-appointed rooms • Premium bedding and modern amenities for a comfortable stay • On-site restaurant and parking • Additional services such as room service and laundry available • 24-hour security for peace of mind • Nearby travel hubs for easy transportation (5 km to Ghum Railway Station, 2 km to Siliguri Takdah Bus Stand) • Popular tourist attractions within reach (Tiger Hill 20 km, Bhutia Busty Monastery 3 km, Pandam Tea Garden 11 km) • Suitable for both casual and business travellers, with luxury, boutique, and budget options available.

Quick Facts

Check-In

1:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour security

ATM/Cash machine

Bathroom

CCTV

Doctor on call available

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Medical Facilities Service

Multilingual Staff

Newspaper

Power Back up

Refrigerator

Sanitizer

Shops and commercial services

Torch

Umbrellas

Bell staff/porter

Caretaker

Room service

Parking

Common seating area

Public Bathroom

Shared TV Area

Terrace

Car rental desk

Tour/sightseeing desk

Restaurant

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Shuttle to local attractions

Train Station Pickup Service

Luggage assistance

Photocopying services available

Printing services available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour security

ATM/Cash machine

Bathroom

CCTV

Doctor on call available

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Medical Facilities Service

Multilingual Staff

Newspaper

Power Back up

Refrigerator

Sanitizer

Shops and commercial services

Torch

Umbrellas

Bell staff/porter

Caretaker

Room service

Parking

Common seating area

Public Bathroom

Shared TV Area

Terrace

Car rental desk

Tour/sightseeing desk

Food & Beverages

Restaurant

Services

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Shuttle to local attractions

Train Station Pickup Service

Luggage assistance

Photocopying services available

Printing services available

Business

Banquet Facilities

Business center

Conference Center

Guest Profile

Bachelors are allowed.

Guests who have fever are not allowed.

Visitors allowed within the premises.

Guests below 18 years of age allowed.

Children allowed.

Unmarried couples are allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Smoking allowed within the premises.

Food from outside NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

Property staff understands all hygiene guidelines.

All government COVID-19 guidelines for Food Hygiene followed.

All common areas are fully sanitized regularly.

All rooms are fully sanitized between two stays.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

Property Rules

Guest Profile

Bachelors are allowed.

Guests who have fever are not allowed.

See All

Guest Profile

Bachelors are allowed.

Guests who have fever are not allowed.

Visitors allowed within the premises.

Guests below 18 years of age allowed.

Children allowed.

Unmarried couples are allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Smoking allowed within the premises.

Food from outside NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

Property staff understands all hygiene guidelines.

All government COVID-19 guidelines for Food Hygiene followed.

All common areas are fully sanitized regularly.

All rooms are fully sanitized between two stays.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

₹1,901

0% OFF

+ ₹196 taxes / night

Earn 20 Reward Points

Select Rooms

Deluxe Double Room

OPTION 1

Partial Refundable

₹1,901

0% OFF

+ ₹196 taxes / night

Update Price

Earn 20 Reward Points

Amenities

Location

Rose Bank, Darjeeling, West Bengal, 734101

View on Maps

Ratings & Reviews

4.1/5

91 Ratings

BINODE DORJEE

3/5

21 Nov, 2023

The communication of the hotel employees is not good because the employees tell a lot of lies. I stayed in a hotel last 16th November where I was charged one price at check-in and another at checkout. And many problems have to be faced with GST billing. And the problem is more in restaurants if you order a food and if you are late to eat it, then they heat the food later There is no chatter in the room, the TV is not working, the recharge is finished, if it recharges, it runs for 2 hours and then it turns off. Staying in this hotel in off season is just a waste of money in my opinion for the price of the room.

Freestyle Abhi

1/5

27 Oct, 2023

!Honest Review! Please do not stay here with your family or friends. Hotel owner will threaten you. The Hotel staff was good but the the owner of the hotel Swaraj is a theif. We stayed there for 2 days and we took car for sightseeing from Swaraj. At the time of checkout the hotel staff didn't reminded or provided the cab bill. And we went to Pelling. NOW SWARAJ is calling me and threatening me for Rs 3000/-. I politely told him that in pelling I was having network issue. I also told him that we have paid 2000/- extra at your hotel and will return back home and pay the rest of the amount from proper network coverage area. But the started threatening me and my dad that that I have to I'd proff and will come to your place and take moneyfrom you, if you don't pay the amount and started talking to us in a vulgar language. This is the treatment of the Hotel Owner's Son Swaraj. Misbehaved alot with tourists. Will never recommend anyone to stay at this hotel with family. Food was also third class. Service is also late. Humble request to all please do not book this hotel.

Ashish Mishra

2/5

8 Jan, 2024

1.Room's bathroom is smelling foul after repeted complaint point not sorted out 2.Hotel food not up to the standered 3.Room service is very slow. 4. Room heater charge very high and not disclosed at the time of booking.

Saikat Maitra

4/5

30 May, 2023

Budget hotel, although everything is pricy during peak season. We stayed here as more well known ones were already full or extremely surged price. Main drawback in current Darjeeling is it is 1-2 km away from center. In most places this won't matter but Darjeeling traffic has become a nightmare and this does impact depending on your plans. The staff is extremely courteous and attends with care and tries their best. Rooms are good for its range, nice view from terrace. Overall a solid budget hotel unless your main priority is visiting mall every evening

Vikas Soni

5/5

22 Mar, 2023

Nice hotel, perfect room, supportive staff. I stayed in room with 3 beds. Room was very specious, beautifully decorated and with excellent bed mattress. All required facilities were available. Just 200 meter walk and you will reach national highway. You can get sharing taxi with just 15 Rs to reach to chowk market. Staff at reception was very nice and friendly. From room window, you will see excellent view of Darjeeling. Hotel manager Mr Swaraj is just a phone call away. Tip for customer: - If you are planning for early checkout ( like 6 AM), inform reception a night before. They will give you mobile number of morning shift staff. That will help you in carrying your luggage and opening the main door.

BINODE DORJEE

3/5

21 Nov, 2023

Freestyle Abhi

1/5

27 Oct, 2023

Ashish Mishra

2/5

8 Jan, 2024

Saikat Maitra

4/5

30 May, 2023

Vikas Soni

5/5

22 Mar, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.