Hotel Mall Palace

4/5(1.27K Reviews) rating

3 Star Hotel locationPin

Mussoorie, Uttarakhand

1/34

About hotel

Welcome to the captivating Hotel Mall Palace, situated in the heart of this vibrant town. Get ready to be mesmerized by our stunning range of designer rooms, each showcasing its own unique style and decor. With a diverse selection like ours, you'll surely discover the ideal room that matches your personal preferences and exceeds your wildest expectations. Immerse yourself in the realm of Hotel Mall Palace, where tranquility and delight await. Experience the breathtaking views that surround our establishment, allowing the beauty of nature to envelop you. Whether you crave a moment of serenity or an exhilarating adventure, our hotel caters to all your desires. Renowned as one of the most sought-after accommodations in Mussoorie, Hotel Mall Palace embodies the core values of warmth, exceptional service, and impeccably designed interiors. Our strategic location on Landour bazar Road, opposite Ropeways, Mussoorie, Uttarakhand 248179 ensures that you are within easy reach of all the attractions this town has to offer. Nestled approximately 60 meters away from the bustling Mall Road, just across from the Ropeway, our hotel is a sanctuary amidst a plethora of dining options. Within a mere two-minute stroll along the Mall Road, you'll find yourself surrounded by culinary delights such as Le Chef, Kalsang Friend's Corner, and Dominos. Whether you're seeking a tranquil retreat or an adrenaline-fueled escapade, Hotel Mall Palace serves as the perfect sanctuary for your stay. Immerse yourself in the enchanting charm of Mussoorie and create memories that will last a lifetime. Don't hesitate, book your stay at Hotel Mall Palace online today and unlock the very best that our hotel and this town have to offer. Remember to check out our affordable Hotel Mall Palace room prices and conveniently book Hotel Mall Palace online for a seamless experience.

Highlights

• Designer rooms in a variety of styles and decor to match your personal preferences • Spectacular views and peaceful ambiance for a calming experience • Conveniently located in the heart of the town, on the center of the Mall Road • Approx. 60 meters off the Mall Road, in the vicinity of popular restaurants and shops • Close proximity to nature trails and hiking for adventure enthusiasts • Excellent service and stylish, well-designed interiors • Rated as one of the most preferred hotels in Mussoorie

Quick Facts

Check-In

12:00 PM

Check-Out

10:00 AM

Popular Amenities

24-hour security

ATM/Cash machine

Bathroom

CCTV

Doctor on call available

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Medical Facilities Service

Multilingual Staff

Newspaper

Power Back up

Refrigerator

Sanitizer

Umbrellas

Bell staff/porter

Butler service

Room service

Wheelchair

Parking

Lawn

Library

Public Bathroom

Terrace

Car rental desk

Concierge desk

Tour/sightseeing desk

Baby Sitting / Child Services

Board Games / Puzzles

Game Room

Bonfires

Cycling

Playground

Restaurant

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Shuttle to local attractions

Train Station Pickup Service

Luggage assistance

Package/Parcel services available

Photocopying services available

Printing services available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour security

ATM/Cash machine

Bathroom

CCTV

Doctor on call available

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Medical Facilities Service

Multilingual Staff

Newspaper

Power Back up

Refrigerator

Sanitizer

Umbrellas

Bell staff/porter

Butler service

Room service

Wheelchair

Parking

Lawn

Library

Public Bathroom

Terrace

Car rental desk

Concierge desk

Tour/sightseeing desk

Activities

Baby Sitting / Child Services

Board Games / Puzzles

Game Room

Bonfires

Cycling

Playground

Food & Beverages

Restaurant

Services

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Shuttle to local attractions

Train Station Pickup Service

Luggage assistance

Package/Parcel services available

Photocopying services available

Printing services available

Business

Banquet Facilities

Business center

Conference Center

Guest Profile

Children allowed.

Guests below 18 years of age allowed.

Guests required to have Arogya Setu app.

Bachelors are allowed.

Guests who have fever are not allowed.

Unmarried couples are allowed.

Visitors NOT allowed within the premises.

Check-in instructions

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Food from outside NOT allowed within the premises.

Private parties or events are NOT allowed at the property.

Smoking NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All rooms are fully sanitized between two stays.

All government COVID-19 guidelines for Food Hygiene followed.

Property staff understands all hygiene guidelines.

All common areas are fully sanitized regularly.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption NOT allowed within the premises.

Others

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property Rules

Guest Profile

Children allowed.

Guests below 18 years of age allowed.

See All

Guest Profile

Children allowed.

Guests below 18 years of age allowed.

Guests required to have Arogya Setu app.

Bachelors are allowed.

Guests who have fever are not allowed.

Unmarried couples are allowed.

Visitors NOT allowed within the premises.

Check-in instructions

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Food from outside NOT allowed within the premises.

Private parties or events are NOT allowed at the property.

Smoking NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All rooms are fully sanitized between two stays.

All government COVID-19 guidelines for Food Hygiene followed.

Property staff understands all hygiene guidelines.

All common areas are fully sanitized regularly.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption NOT allowed within the premises.

Others

Government aligned quarantine protocol being followed.

Contactless room service option available.

₹1,875

₹2,370

21% OFF

+ ₹228 taxes / night

Earn 21 Reward Points

Select Rooms

Executive Room

180 sq.ft (16.72 sq.mt)

Air conditioning

Blanket

Bottle of Water

Desk

Fan

Free toiletries

Laundry

Room Service

Shower

WiFi Access

Charging Points

Closet

Fire Extinguisher

Hangers

Housekeeping

Mirror

Trash cans

Walk-in closet

Work Desk

Non-feather pillow

Body soap

Dental Kit

Dustbin

Geyser/ Water heating

Toilet

Toilet paper

Towels

Flat-screen TV

See All

OPTION 1

Non Refundable

₹1,875

₹2,370

21% OFF

+ ₹228 taxes / night

Update Price

Earn 21 Reward Points

Amenities

Location

Jhula Ghar, Mussoorie, Uttarakhand, 248179

View on Maps

Ratings & Reviews

4/5

1.27K Ratings

Resham Mondal

5/5

22 Jul, 2023

The best hotel visited till date. The view rooms with private balcony are the best. We stayed at the top floor. With balcony. The view of the mall road and the cable car was excellent. I just fell in love with the balcony. The rooms are cozy and the washroom are quite good with new and modern taps . Though the price of the rooms are quite costly but its good for a day or two stay. There is lift facility and the staff behavior is also good. There is 24 hr staff service.

rohini roy

3/5

9 Nov, 2023

Old property in mall road. More or less maintained. Prompt service. But except private car, no car is allowed in the mall road, so have to travel by rikshaw from gandhi chawk. Food quality is not up to the mark but high price. Staff behavior is okay

Nuzair Ahmed

1/5

15 Nov, 2023

Average hotel. Had a horrifying experience guests were drinking and playing loud music in common balcony till 2am. Inspite of lots of requests and complaints loud music went on till 2am.

gautam duseja

4/5

30 May, 2023

Overall experience was good. Just that the beds could be much more cleaner, hence giving it 4 star. Else the location and the service is good. The best thing about this hotel is the view. We took terrace room, and view was very amazing. I feel it's better than balcony rooms since in terrace facing rooms, one can get a good space outside your room to sit and relax, walk.

saurav choudhary

1/5

10 Dec, 2023

I saw some positive reviews and booked this property but as i dont want that same exp others will face by these faq reviews Property is pathetic seriously , and staff is like a chor add extra items in the food billing when i checked then manager said its a mistake Difference is of 900 Rs Never book this property if you are checking the review before bookings

Resham Mondal

5/5

22 Jul, 2023

rohini roy

3/5

9 Nov, 2023

Nuzair Ahmed

1/5

15 Nov, 2023

Average hotel. Had a horrifying experience guests were drinking and playing loud music in common balcony till 2am. Inspite of lots of requests and complaints loud music went on till 2am.

gautam duseja

4/5

30 May, 2023

saurav choudhary

1/5

10 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.