Hotel Moonlight

3.7/5(269 Reviews) rating

3 Star Hotel locationPin

Kovalam, Kerala

1/14

Quick Facts

Check-In

12:00 PM

Check-Out

11:00 AM

Popular Amenities

24-hour front desk

24-hour security

Air conditioning

Bathroom

Doctor on call available

Housekeeping services

Laundry

Power Back up

Room upgrade on availability

WiFi services

Room service

Accessible facilities

Parking

Lobby

Public Area Air Conditioned

Breakfast available

Breakfast services

Restaurant

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

24-hour security

Air conditioning

Bathroom

Doctor on call available

Housekeeping services

Laundry

Power Back up

Room upgrade on availability

WiFi services

Room service

Accessible facilities

Parking

Lobby

Public Area Air Conditioned

Food & Beverages

Breakfast available

Breakfast services

Restaurant

Services

Airport shuttle service

Guest Profile

Children allowed.

Visitors allowed within the premises.

Only Male Guests NOT allowed.

Guests below 18 years of age NOT allowed.

Unmarried couples allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Food from outside NOT allowed within the premises.

Guests are requested not to invite outside visitors in the room during their stay. They can use common areas to meet their visitors.

Smoking NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

*24-hour security.

Fire extinguishers.

CCTV outside property.

All government COVID-19 guidelines for Food Hygiene followed.

CCTV in common areas.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Key access.

Does not allow private parties or events.

Property Rules

Guest Profile

Children allowed.

Visitors allowed within the premises.

See All

Guest Profile

Children allowed.

Visitors allowed within the premises.

Only Male Guests NOT allowed.

Guests below 18 years of age NOT allowed.

Unmarried couples allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Food from outside NOT allowed within the premises.

Guests are requested not to invite outside visitors in the room during their stay. They can use common areas to meet their visitors.

Smoking NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

*24-hour security.

Fire extinguishers.

CCTV outside property.

All government COVID-19 guidelines for Food Hygiene followed.

CCTV in common areas.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Key access.

Does not allow private parties or events.

₹1,987

₹2,777

28% OFF

+ ₹257 taxes / night

Earn 22 Reward Points

Select Rooms

Deluxe Non Ac

120 sq.ft (11.15 sq.mt)

Air conditioning

Fan

Minibar

Shampoo

OPTION 1

Non Refundable

₹1,987

₹2,777

28% OFF

+ ₹257 taxes / night

Update Price

Earn 22 Reward Points

Amenities

Location

Kovalam, Kerala, 695523

View on Maps

Ratings & Reviews

3.7/5

269 Ratings

Usha B

5/5

29 Oct, 2023

Great location. Parking facility is an added advantage. Very clean and neat room. Well maintained property.. Very friendly reception staff. Nice swimming pool. Only some rooms have the sea view but all are the same size and facilities. It is excellent with facilities for this rate. The only negative is the delay for food service at the restaurant. The shortage of workers at the restaurant is visible. Overall my stay at Hotel Moonlight is excellent. 100% recommending.. 100% value for money...

Madhav Khandelwal

1/5

24 Jan, 2024

If you want to spend extra money please visit this hotel. No service, I was staying with my friend, on the ground floor, mosquitos everywhere, whole night was disturbed because of this. No Sea Facing Rooms , also the restaurant of this hotel known as Makani Restaurant, was such a pathetic experience. They make you wait for like 1-2 hrs, after 1 hr the plate was served , and only 2 people for a restaurant , is that a joke?.2 people for a restaurant with a sitting of 15-20 people, really? Pool was not clean. No sea facing rooms. At check out time , they asked us to give extra payment of 2000/- rupees for extra stay? In fact we just stayed for 13-14 hrs for the hotel? There are many fake reviews please don't believe that.

Vicky Kushwaha

1/5

24 Jan, 2024

The worst hotel ever. They will say it's 3 star hotel but their room is not even worth it for 3 Star. Mosquitoes are flying in the room. Service is very poor. Bathroom windows are broken, lights are not working, Their restaurant will make you wait for 1-2 hours and food is also unhygenic. They will not tell you check-in and check-out time, and they will say it's not our duty to tell you. At check out time they will force you for extra payment and they will blackmail you that they will call the police if you do not pay the bill. This hotel is totally scam please do not book room here.

srikanth linga

1/5

25 Nov, 2023

We have booked a stay at Moon Light for 4 days. We have asked for a room with a sea view, but they showed a different room, and even though it's not good, and also the fridge is not working. We asked for another room, but they told us all the rooms were booked. Please stay today in this room, then change tomorrow, and we have accepted. The next day I asked to change the room, and again, they said no room is available, sir, and it will change tomorrow. This same answer happened daily, and due to inconvenience, it was nicely offered complimentary breakfast for a couple of days, but again, this promise is also broken. Nicely taking and cheating the customers once they get in and then checkout time was rude (like first you vacate the room without any pleasant word or decent talk 😡) . Finally, the room is not at all worth the price they have charged. It’s not comfortable to access the pool because it’s outside the hotel and inside the restaurant. The restaurant can be accessed by outsiders as well, and it’s always busy with customers because only one vegetarian restaurant is near by and all can view the pool. The restaurant staff was smaller, and food orders were always delayed, taking longer time.

Derek Swart

2/5

25 Nov, 2023

This place is a relic of its former self. The restaurant is outsourced and not part of the hotel. To reataurant was not available to help with food for a toddler. At night our kid got strange bites on their face. Lots of mosquitoes flying around inside the hotel. This hotel is not set up in anyway for kids. The pool is available yet not clean. The staff are kind and refunded us for breakfast for not being available. The grounds guy is super kind and helped us with our bags. It may have been great years ago but for now, most certainly avoid this place

Usha B

5/5

29 Oct, 2023

Madhav Khandelwal

1/5

24 Jan, 2024

Vicky Kushwaha

1/5

24 Jan, 2024

srikanth linga

1/5

25 Nov, 2023

Derek Swart

2/5

25 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.