Hotel New Bengal

3.3/5(680 Reviews) locationPin

Mumbai, Maharashtra

1/36

About hotel

Hotel New Bengal is a luxurious accommodation option located near Crawford Market in Mumbai, Maharashtra, India. With 113 rooms offering a variety of options including Single Rooms, Double Rooms, Executive Rooms, Deluxe Rooms, and Dormitory Rooms, guests are sure to find the perfect space to suit their needs. Each room is equipped with modern amenities such as air-conditioning, satellite television, and direct dial phones, ensuring a comfortable stay for every guest. The hotel boasts two on-site restaurants, Howrah and Zaffran, serving a range of delicious dishes from multi-cuisine to authentic Indian cuisine. Additionally, guests can enjoy refreshing beverages and light snacks at the First Floor lounge. Hotel New Bengal also features a business centre with audiovisual equipment, making it an ideal venue for small meetings or conferences. The hotel offers a range of services including car rental, airport transfers, postal service, and doctor-on-call, ensuring guests have everything they need for a comfortable stay. The hotel's central location in the heart of Mumbai provides easy access to iconic landmarks and hidden gems, allowing guests to explore the local culture and attractions. With exceptional hospitality and personalized service, Hotel New Bengal leaves a lasting impression on every visitor. Book Hotel New Bengal online now to experience the perfect blend of modern sophistication and historic charm in Mumbai..

Highlights

• Conveniently located near Crawford Market, Hotel New Bengal offers 113 comfortable rooms catering to various preferences, including Single Rooms, Double Rooms, Single Executive Rooms, Deluxe Rooms, Deluxe Executive Rooms, and Dormitory Rooms. • All rooms are equipped with essential amenities such as air-conditioning, ceiling fan, satellite television, and direct dial phone for a pleasant stay experience. • Indulge in a culinary journey at Howrah, the hotel's multi-cuisine restaurant, or savor authentic Indian dishes at Zaffran, both offering delightful dining experiences. • Enjoy refreshing beverages and light snacks at First Floor, perfect for a quick bite or a relaxing drink. • The hotel features a well-equipped business centre with audiovisual facilities, ideal for hosting small meetings or conferences. • Guests can avail of convenient services like car rental, airport transfers, postal assistance, and doctor-on-call for a hassle-free stay. • Hotel New Bengal is renowned for its exceptional personalized services, ensuring guests' utmost comfort and satisfaction throughout their stay. • Within a short distance from key transit points, the hotel offers easy access to the airport and railway station for seamless travel arrangements. • Nearby tourist attractions enhance the guest experience, providing opportunities to explore notable landmarks, cultural sites, and recreational spots in the vicinity. • Unique selling points include exclusive spa services, personalized concierge assistance, and sustainable practices that cater to discerning travelers seeking a distinctive stay experience.

Quick Facts

Check-In

11:00 AM

Check-Out

10:00 AM

Rooms

Floors

Popular Amenities

24-hour security

ATM/Cash machine

Air conditioning

Bathroom

CCTV

Doctor on call available

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Medical Facilities Service

Multilingual Staff

Newspaper

Power Back up

Sanitizer

Shops and commercial services

Bell staff/porter

Room service

Wheelchair

Parking

Common seating area

Public Bathroom

Shared TV Area

Concierge desk

Tour/sightseeing desk

Restaurant

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Train Station Pickup Service

Luggage assistance

Forex

Show all Amenities

General Amenities

24-hour security

ATM/Cash machine

Air conditioning

Bathroom

CCTV

Doctor on call available

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Medical Facilities Service

Multilingual Staff

Newspaper

Power Back up

Sanitizer

Shops and commercial services

Bell staff/porter

Room service

Wheelchair

Parking

Common seating area

Public Bathroom

Shared TV Area

Concierge desk

Tour/sightseeing desk

Food & Beverages

Restaurant

Services

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Train Station Pickup Service

Luggage assistance

Business

Forex

Guest Profile

Bachelors are allowed.

Children allowed.

Guests who have fever are not allowed.

Unmarried couples NOT allowed.

Guests below 18 years of age NOT allowed.

Visitors NOT allowed within the premises.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport, Drivers License and Government IDs are acceptable ID Proofs.

Restrictions

Smoking NOT allowed within the premises.

Food from outside allowed within the premises.

Private parties or events are NOT allowed at the property.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Property staff understands all hygiene guidelines.

All rooms are fully sanitized between two stays.

All common areas are fully sanitized regularly.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption NOT allowed within the premises.

Others

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

Property Rules

Guest Profile

Bachelors are allowed.

Children allowed.

See All

Guest Profile

Bachelors are allowed.

Children allowed.

Guests who have fever are not allowed.

Unmarried couples NOT allowed.

Guests below 18 years of age NOT allowed.

Visitors NOT allowed within the premises.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport, Drivers License and Government IDs are acceptable ID Proofs.

Restrictions

Smoking NOT allowed within the premises.

Food from outside allowed within the premises.

Private parties or events are NOT allowed at the property.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Property staff understands all hygiene guidelines.

All rooms are fully sanitized between two stays.

All common areas are fully sanitized regularly.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption NOT allowed within the premises.

Others

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

₹2,638

₹3,183

17% OFF

+ ₹329 taxes / night

Earn 29 Reward Points

Flat ₹544.36 off included with coupon DOMSTAY

Select Rooms

Deluxe Room (Extended Stay)

OPTION 1

Partial Refundable

₹2,638

₹3,183

17% OFF

+ ₹329 taxes / night

Update Price

Earn 29 Reward Points

Flat ₹544.36 off included with coupon DOMSTAY

Amenities

Location

Dhobi Talao, Mumbai, Maharashtra, 400001

View on Maps

Ratings & Reviews

3.3/5

680 Ratings

swagatika swain

4/5

19 Jan, 2024

Location wise it's a great location. Anjuna beach is just 1-1.5 km away . Rooms are also kinda okay. We went there in peak season so paid Lil more but it was okay for us with this location having 2 rooms and one washroom. Swimming pool time is till 7 pm. So that could be an issue if you want to use it afterwards. Even if you were told to allow it afterwards they won't . so keep that in mind .

SANDEEP GUHA NIYOGI

1/5

23 Jan, 2024

It's not a hotel. It's a scam. One of the worst experiences of my life. The hotel looks like a smelly rotten dustbin and the rooms are dull with bad plumbing which runs over the bedroom and leaks when you are sleeping. Also if you complaint, the manger and staff tends to shut down your complaint as if it was the fault of the customer.

Sintu Kundu

4/5

13 Nov, 2023

Location is very good. 10 min walk in from CSMT station. Food is beautiful. On road hotel. From out side it may not looks good, but inside is ok, Rate is also reasonable Rs 2100/- per night in Mumbai city is best.

Viki Pollard

1/5

21 Aug, 2023

I would not recommend this hotel. Health hazard with corridors and rooms like out of a horror movie. Pictures on booking and Google are edited and not what you get! The hotel is run down, dark and very smelly like damp and mould. Corridors are dirty with open walls, wires and metal exposed. The rooms are small with no outside windows for fresh air, the bedding stank like a dirty motor, the pillows were brown and mouldy. The room has had no maintenance, brown walls, stained with paint peeling off. Bathroom has no ventilation, mouldy and very bad smell. I actually felt uncomfortable and dirty here. For me everything was NOT hygienic at all, you will not be comfortable. Staff were nice, no issues there, restaurant next door was great and within walking distance to attractions.

aiyaz khan

5/5

29 Aug, 2023

Hotel new Bengal location is fabulous. He is free from noisy environment and greeny environment around the hotel. It's location is very enjoyable. Staff behaviour is very humble and familiar. Rooms is well maintained with AC, wifi, electric geaser and Blanket facilities. Food is very delicious. Hotel preparing the food on the customer demand. I like the hotel famous dish Shukto, it very delicious.

swagatika swain

4/5

19 Jan, 2024

SANDEEP GUHA NIYOGI

1/5

23 Jan, 2024

Sintu Kundu

4/5

13 Nov, 2023

Viki Pollard

1/5

21 Aug, 2023

aiyaz khan

5/5

29 Aug, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.