Hotel O K B Residency

Dont book this hotel ever, worst management. I've booked through OYO app and payed amount. After reaching there they didnt accept my check-in, demanding more than twice the money paid, wasted 3hours of my time, owner is such a rude person. doesn't even listen and keeps arguing without understanding and no support. NEVER I SAY NEVER BOOK THROUGH APP AND GO, instead reach there and ask if you are okay with amount.

Booked in Agoda for late early morning check-in for 3 members including me and was unable to get their contact to let them know prior, so had to rely on Oyo which I Informed them and added as a special request. But when we went to the hotel in the early morning, the owner threw us out by saying no rooms were there. He was not even concerned that we had booked his place despite having two stars. Now after seeing his attitude, I would say it deserves 2 stars and because of his behaviour, I would give it 1 star from my end as a customer. He did not even bother about the three of us that we are standing in the middle of the road as booked and paid customers. A very bad experience and I am waiting for a refund from Agoda which is still not guaranteed. Still a big concern in our society about the guarantee of the booking system by these hospitality services and not getting a booked room even after paying.