Hotel Phoenix

4.3/5(415 Reviews) rating

3 Star Hotel locationPin

Mussoorie, Uttaranchal

1/52

About hotel

Nestled amidst the breathtaking beauty of Mussoorie, a town that appears to have been plucked straight out of a fairytale, you will find Hotel Phoenix, a hidden gem that guarantees an unparalleled experience. Prepare to be enchanted by the captivating surroundings and the extraordinary capabilities of natural language generation. Immerse yourself in the vibrant atmosphere of the renowned Mall Road, just a stone's throw away from our hotel. Feel the pulse of the bustling hub as you leisurely stroll through its lively streets, immersing yourself in the local culture and savoring the mouthwatering cuisine that Mussoorie has to offer. The unbeatable location of Hotel Phoenix ensures that you are at the heart of all the action, leaving you breathless with excitement. For those with an adventurous spirit, Hotel Phoenix serves as the perfect gateway to a world of thrilling experiences. Embark on a scenic trek to Lal Tibba, a mere half a kilometer away, and let the awe-inspiring beauty of the surrounding hills leave you spellbound. If you're a thrill-seeker, don't miss the renowned Gun Hill Trolley ride, conveniently located just 300 meters from our hotel. Brace yourself for an exhilarating journey that will take your breath away. If you prefer a leisurely escape amidst nature's wonders, the enchanting Camel's Back Road awaits just 400 meters away. Take a leisurely stroll along this picturesque path and allow the tranquility of the surroundings to wash over you. And for those seeking a refreshing dip, the majestic Kempty Falls is a short 15-kilometer drive from Hotel Phoenix, promising a revitalizing experience that will leave you feeling invigorated. Reaching Hotel Phoenix is a breeze, with the Dehradun Airport located a convenient 56 kilometers away. And if you prefer to travel by train, the Dehradun Railway Station is a mere 30 kilometers from our hotel, ensuring a seamless journey for our esteemed guests. At Hotel Phoenix, we understand that a truly unforgettable experience goes beyond just a prime location. That's why we take pride in providing exceptional amenities and services that cater to your every need. Whether you're seeking adventure, relaxation, or a taste of the local culture, our hotel is the perfect base for your Mussoorie escapade. Book your stay with us today and embark on a journey of a lifetime. Discover the affordable accommodations at Hotel Phoenix with our competitive room prices. Don't miss out on the opportunity to book Hotel Phoenix online and secure your dream vacation. Located at Hackman's States Behind Jhula Ghar, 248179 Mussoorie, India, our hotel is easily accessible for our valued guests.

Highlights

• Prime location in Mussoorie, known as The Queen of Hills • The Mall Road, Mussoorie's main attraction, is just 100m away • Lal Tibba trek starts just half a kilometer away • Gun Hill Trolley ride is only 300m away • Camel's Back Road is conveniently located 400m from the hotel • Kempty Falls, a popular tourist spot, is just 15km away • Dehradun Airport is the nearest airport, 56km from the hotel • Dehradun Railway station is just 30km away, making it easily accessible for travelers • Ideal for both casual and business travelers

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Popular Amenities

24-hour security

Bathroom

CCTV

Doctor on call available

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Multilingual Staff

Newspaper

Power Back up

Umbrellas

Bell staff/porter

Room service

Parking

Public Bathroom

Restaurant

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Train Station Pickup Service

Luggage assistance

Show all Amenities

General Amenities

24-hour security

Bathroom

CCTV

Doctor on call available

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Multilingual Staff

Newspaper

Power Back up

Umbrellas

Bell staff/porter

Room service

Parking

Public Bathroom

Food & Beverages

Restaurant

Services

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Train Station Pickup Service

Luggage assistance

Guest Profile

Guests below 18 years of age NOT allowed.

Children allowed.

Bachelors are allowed.

Stag Entry NOT allowed.

Guests who have fever are not allowed.

Unmarried couples are allowed.

Visitors NOT allowed within the premises.

Check-in instructions

Aadhar, Passport, Drivers License and Government IDs are acceptable ID Proofs.

Restrictions

Food from outside NOT allowed within the premises.

Smoking NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All rooms are fully sanitized between two stays.

All government COVID-19 guidelines for Food Hygiene followed.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption NOT allowed within the premises.

Others

Private parties or events are allowed at the property.

Property Rules

Guest Profile

Guests below 18 years of age NOT allowed.

Children allowed.

See All

Guest Profile

Guests below 18 years of age NOT allowed.

Children allowed.

Bachelors are allowed.

Stag Entry NOT allowed.

Guests who have fever are not allowed.

Unmarried couples are allowed.

Visitors NOT allowed within the premises.

Check-in instructions

Aadhar, Passport, Drivers License and Government IDs are acceptable ID Proofs.

Restrictions

Food from outside NOT allowed within the premises.

Smoking NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All rooms are fully sanitized between two stays.

All government COVID-19 guidelines for Food Hygiene followed.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption NOT allowed within the premises.

Others

Private parties or events are allowed at the property.

₹2,777

₹6,074

54% OFF

+ ₹435 taxes / night

Earn 32 Reward Points

Flat ₹589.15 off included with coupon DOMSTAY

Select Rooms

Suite with City View

OPTION 1

Non Refundable

₹2,777

₹6,074

54% OFF

+ ₹435 taxes / night

Update Price

Earn 32 Reward Points

Flat ₹589.15 off included with coupon DOMSTAY

Amenities

Location

The Mall Road, Mussoorie, Uttaranchal, 248179

View on Maps

Ratings & Reviews

4.3/5

415 Ratings

KAMAL STUDIO

5/5

7 Oct, 2023

I had an incredible experience at this hotel! The staff was exceptionally attentive and friendly, always ready to assist with a smile, Specially Govind.. The rooms were beautifully appointed and immaculately clean. The amenities were top-notch, from the Garden with breathtaking views. The dining options were exquisite, offering a wide range of delectable dishes. Overall, my stay was nothing short of perfection, and I can't wait to return for another unforgettable visit!

Mohammad Asif Khan

3/5

17 Aug, 2023

Food and service is good at this hotel otherwise it is not worth for the price. The bed sheets were very dirty but they replaced when complained. We paid 4500 per night for superior room and we’re not expecting such a bad experience. Whey customer has to complain about cleanliness then only you will take care. If you are charging such a heavy amount for a non star budget hotel, are you not suppose to ensure that you replace bed covers and bed sheets once the previous gusts have checked out

Sagar dua S

5/5

7 Oct, 2023

I recently had the pleasure of staying at Hotel Phoenix in Mussoorie, and I can't say enough good things about my experience. From the moment I arrived, I was impressed by the warm and welcoming staff who went above and beyond to make my stay comfortable. The hotel's location is absolutely stunning, offering breathtaking views of the Himalayas and the surrounding natural beauty of Mussoorie. I couldn't get enough of the scenic beauty from my room's balcony. The rooms themselves were spacious, clean, and well-appointed, with modern amenities that made my stay enjoyable. The comfortable bed ensured a restful night's sleep, and the in-room dining service provided delicious meals right to my doorstep. One of the standout features of Hotel Phoenix was the excellent food. The on-site restaurant served a variety of delectable dishes, from local cuisine to international favorites. Every meal was a culinary delight. The hotel also had a range of amenities, Overall, Hotel Phoenix in Mussoorie exceeded my expectations in every way. It's the perfect choice for those seeking a luxurious and peaceful retreat in the lap of nature. I highly recommend this hotel to anyone visiting Mussoorie and looking for a memorable experience. Thanks to the owner also he is so generous and helpful Sabse important Govind bhaiya staff Uske jaisa koi ho hi nahi sakta He is a 💎 Gem Regards

KAMAL STUDIO

5/5

7 Oct, 2023

Mohammad Asif Khan

3/5

17 Aug, 2023

Sagar dua S

5/5

7 Oct, 2023

samiksha shivhare

5/5

10 Sep, 2023

Everything at this hotel was amazing. The staff was very co-operative especially Mr. Govind, food was just too delicious and room service was very fast. The hotel was very clean and it was a very comfortable stay. Will stay again here when I visit again. My go to hotel from now on in Mussoorie.

Himanshu Tyagi

4/5

9 Jan, 2024

Great view and reasonable prices. Hot water was not available during the night and the sofa was a bit dirty otherwise everything else was fine

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.