Hotel Pinnacle Gate

4.2/5(1.07K Reviews) rating

4 Star Hotel locationPin

Varanasi, Uttar Pradesh

1/50

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Electronic keycard

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Newspaper

Power Back up

Refrigerator

Sanitizer

Smoke Detector

Swimming Pool

Bell staff/porter

Room service

Wheelchair

Parking

Common seating area

Public Bathroom

Car rental desk

Restaurant

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Train Station Pickup Service

Luggage assistance

Printing services available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Electronic keycard

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Newspaper

Power Back up

Refrigerator

Sanitizer

Smoke Detector

Swimming Pool

Bell staff/porter

Room service

Wheelchair

Parking

Common seating area

Public Bathroom

Car rental desk

Food & Beverages

Restaurant

Services

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Train Station Pickup Service

Luggage assistance

Printing services available

Business

Banquet Facilities

Business center

Conference Center

Guest Profile

Bachelors are allowed.

Guests who have fever are not allowed.

Visitors allowed within the premises.

Guests below 18 years of age NOT allowed.

Children allowed.

Unmarried couples NOT allowed.

Guests required to have Arogya Setu app.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Smoking allowed within the premises.

Food from outside NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

Property staff understands all hygiene guidelines.

All government COVID-19 guidelines for Food Hygiene followed.

All common areas are fully sanitized regularly.

All rooms are fully sanitized between two stays.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

Property Rules

Guest Profile

Bachelors are allowed.

Guests who have fever are not allowed.

See All

Guest Profile

Bachelors are allowed.

Guests who have fever are not allowed.

Visitors allowed within the premises.

Guests below 18 years of age NOT allowed.

Children allowed.

Unmarried couples NOT allowed.

Guests required to have Arogya Setu app.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Smoking allowed within the premises.

Food from outside NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

Property staff understands all hygiene guidelines.

All government COVID-19 guidelines for Food Hygiene followed.

All common areas are fully sanitized regularly.

All rooms are fully sanitized between two stays.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

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Amenities

Location

Mavaiya, Varanasi, Uttar Pradesh, 221007

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Ratings & Reviews

4.2/5

1.07K Ratings

Jen Bacquet

3/5

3 Jan, 2024

The hotel is really beautiful and located in the outskirts of Sarnath. WiFi was down for hours the 2nd night we were here and we had no way of contacting our family and friends since our local SIM card was not working. The walls are thin and we can hear everything from everyone. The first night there was a party nearby until 3am and we heard every song. The next night we had neighbors who were arguing at 430am. My husband had to tell them to be quiet. Staff are nice and very attentive.

Akash Rinpoche

2/5

23 Dec, 2023

Our group arrived today but there is no wifi. Reception person told us server is down. If this is good standard hotel, then there should not be any laps of services. We paid highly for all services and you can’t provide important services to the guest. I am extremely disappointed and never expected such. I do not know this happens only to us or it happens often or even always.

Srinivas Andra

3/5

25 Dec, 2023

First I want to thank the manager and the front desk lady Ms.Archana. Very nice and friendly but the hotel is not 4*Star compliant. For eg: There is a banging sound late into the night...on third floor...I couldn't understand what it was. There is a kitchen on third floor and there was continually pounding and noise. I don't think it's allowed to have bang and noise. Definitely not a 4 star hotel. They need to relocate the kitchen or what ever it is to downstairs and maintain silence for the guests to sleep. Overall a great place to stay and I shall revisit and stay if they solve the noise problem. Thank you. All the best.

Jen Bacquet

3/5

3 Jan, 2024

Akash Rinpoche

2/5

23 Dec, 2023

Srinivas Andra

3/5

25 Dec, 2023

Gwen Phua

4/5

24 Dec, 2023

Hotel food is great and near to buddhist holy sites which is very convenient. The night we arrived, the server is down and there is no WiFi entire night for my group of friends. There are mosquitoes in room and television is not working. I ask reception for help but no help arrive.

Sachintha Dissanayake

5/5

5 Nov, 2023

Great hotel and the service was absolutely first class by the staff. Specially the people work at the restaurant were really great. Bobita and all gave us unforgettable dinning experience . Food was yummy and the variety is exceptional. Will recommend this place to anyone who wants to come to Varanasi.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.