Hotel Rivera Palace

4.2/5(819 Reviews) rating

3 Star Hotel locationPin

Varanasi, Uttar Pradesh

1/90

About hotel

Nestled in the heart of the vibrant city of Varanasi, Hotel Rivera Palace offers affordable accommodations suitable for a variety of people. With its prime location just 300 meters from the iconic Assi Ghat, this charming establishment provides easy access to Varanasi's most sought-after attractions. As soon as guests enter the hotel, they are greeted with genuine warmth that instantly makes them feel at home. The shared lounge, a peaceful haven, invites weary travelers to relax and connect with fellow explorers. For added convenience, the hotel also offers free private parking, ensuring a hassle-free experience from the moment of arrival. For those who want to immerse themselves in the breathtaking vistas of Varanasi, the terrace provides an idyllic setting. Here, guests can bask in the serenity of the surroundings and marvel at the beauty that unfolds before their eyes. When hunger strikes, the on-site restaurant tantalizes taste buds with a delectable array of dishes, allowing guests to embark on a culinary journey without ever leaving the premises. Hotel Rivera Palace's prime location serves as a gateway to numerous tourist destinations. The revered Sri Sankata Mochan Hanuman Temple is just 2.1 kilometers away, while the renowned Kashi Vishwanath Temple stands a mere 2.7 kilometers from the hotel's doorstep. For those seeking to witness the sacred rituals of Varanasi, the famous Manikarnika Ghat is only 3.1 kilometers away, beckoning with its ethereal allure. Throughout their stay, guests can expect exceptional service. The 24-hour front desk is always ready to cater to every need and inquiry, ensuring that no stone is left unturned in the pursuit of guest satisfaction. Additionally, airport transfers are provided for those arriving or departing by air, seamlessly bridging the gap between the hotel and the skies. The well-appointed guest rooms at Hotel Rivera Palace offer a sanctuary of comfort and tranquility after a day of exploration. Each room features a cozy seating area, a flat-screen TV with a wide selection of satellite channels, and a private bathroom adorned with complimentary toiletries and a refreshing shower. To ensure a pleasant stay, air conditioning is available in every room, while a dedicated desk awaits those who wish to catch up on work or meticulously plan their itinerary. Hotel Rivera Palace room prices are affordable, making it an ideal choice for budget-conscious travelers. To book Hotel Rivera Palace online and secure your stay at this delightful establishment, visit our website or contact our friendly staff. The hotel's address is B-2/109, A-I-R, Shivala Behind Mata Anandmayi Hospital, 221010 Varanasi, India, making it easily accessible for our valued guests. With its enviable location, impeccable amenities, and unwavering commitment to attentive service, Hotel Rivera Palace stands as the epitome of excellence for travelers seeking to immerse themselves in the very essence of Varanasi. Book Hotel Rivera Palace online now and experience the charm and convenience of this remarkable hotel.

Highlights

• Located in Varanasi, just 300m from Assi Ghat • Offers shared lounge, free private parking, terrace, and restaurant • Close proximity to Sri Sankata Mochan Hanuman Temple (2.1km), Kashi Vishwanath Temple (2.7km), and Manikarnika Ghat (3.1km) • 24-hour front desk, airport transfers, room service, and free WiFi available • Guest rooms feature a seating area, flat-screen TV, and private bathroom with free toiletries and shower • Air conditioning and desk provided in all rooms

Quick Facts

Check-In

1:00 PM

Check-Out

11:00 AM

Popular Amenities

24-hour security

Air conditioning

Bathroom

Doctor on call available

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Medical Facilities Service

Multilingual Staff

Newspaper

Power Back up

Refrigerator

Sanitizer

Torch

Umbrellas

Bell staff/porter

Room service

Parking

Public Bathroom

Terrace

Car rental desk

Tour/sightseeing desk

Boat Tours

Restaurant

Package/Parcel services available

Forex

Show all Amenities

General Amenities

24-hour security

Air conditioning

Bathroom

Doctor on call available

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Medical Facilities Service

Multilingual Staff

Newspaper

Power Back up

Refrigerator

Sanitizer

Torch

Umbrellas

Bell staff/porter

Room service

Parking

Public Bathroom

Terrace

Car rental desk

Tour/sightseeing desk

Activities

Boat Tours

Food & Beverages

Restaurant

Services

Package/Parcel services available

Business

Forex

Guest Profile

Bachelors are allowed.

Children allowed.

Guests who have fever are not allowed.

Unmarried couples NOT allowed.

Guests below 18 years of age NOT allowed.

Visitors allowed within the premises.

Guests required to have Arogya Setu app.

Only Male Guests NOT allowed.

Only Female Guests NOT allowed.

Check-in instructions

Contactless check-in/check-out possible.

Restrictions

Smoking NOT allowed within the premises.

Food from outside NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Property staff understands all hygiene guidelines.

All rooms are fully sanitized between two stays.

All common areas are fully sanitized regularly.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption NOT allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

Property Rules

Guest Profile

Bachelors are allowed.

Children allowed.

See All

Guest Profile

Bachelors are allowed.

Children allowed.

Guests who have fever are not allowed.

Unmarried couples NOT allowed.

Guests below 18 years of age NOT allowed.

Visitors allowed within the premises.

Guests required to have Arogya Setu app.

Only Male Guests NOT allowed.

Only Female Guests NOT allowed.

Check-in instructions

Contactless check-in/check-out possible.

Restrictions

Smoking NOT allowed within the premises.

Food from outside NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Property staff understands all hygiene guidelines.

All rooms are fully sanitized between two stays.

All common areas are fully sanitized regularly.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption NOT allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

₹10,699

₹12,181

12% OFF

+ ₹1,933 taxes / night

Earn 126 Reward Points

Flat ₹1,481.97 off included with coupon DOMSTAY

Select Rooms

Standard Room

225 sq.ft (20.90 sq.mt)

Air conditioning

Attached bathroom

Fan

WiFi Access

Laundry

Safe

Shower

Blanket

Bottle of Water

Closet

Heating

Housekeeping

Work Desk

Charging Points

Mirror

Sanitizers

Trash cans

Dustbin

See All

OPTION 1

Partial Refundable

₹10,699

₹12,181

12% OFF

+ ₹1,933 taxes / night

Update Price

Earn 126 Reward Points

Flat ₹1,481.97 off included with coupon DOMSTAY

Amenities

Location

Shivala, Varanasi, Uttar Pradesh, 221010

View on Maps

Ratings & Reviews

4.2/5

819 Ratings

nagendra singh

1/5

3 Dec, 2023

Dear Tourists, I recently stayed at this establishment for two nights (1 & 2 December 2023) and now have a profound understanding of what hell might feel like. If you're interested in experiencing it yourself, feel free to stay here for at least one night. The decision was based on online pictures, which turned out to be misleading. The property owner may suggest I sought extra privileges, leading to this negative experience, but I want to clarify that I didn't request any undue advantage; this is simply my honest impression. In summary, go ahead and book this hotel to fully experience all the "facilities" of hell. May God bless you.

Harish Bhattad

1/5

14 Sep, 2023

Disappointing Stay: Rude Staff, Poor Service, Inaccessible Location and Small, Windowless Rooms My parents recently stayed at this hotel, and their experience was far from pleasant. The staff's attitude was disappointingly rude, which set a negative tone for their entire stay. The service quality left much to be desired, with numerous issues left unresolved. The rooms were cramped and lacked windows, creating a claustrophobic atmosphere. This, coupled with poor management, resulted in a frustrating experience overall. It's essential for hotels to prioritize guest comfort and satisfaction, and sadly, this establishment fell short in many ways. I would strongly advise exploring other accommodation options in the area for a more enjoyable and hassle-free stay.

BANISHREE GHOSH

4/5

5 Jan, 2024

We (a family of 3) visited Varanasi in Dec and stayed in this hotel for four nights. The room was comfy for winter weather. The bathroom was quite big. The room size (deluxe room) is a bit small for three adults, but we managed it without any issue. For hot water, need to call the reception to turn the heater on and then one should wait for 5-10 min to get proper hot water. Overall the stay was smooth. We also took the boat ride service for Ganga Arati Darshan through the hotel. Compared to other agencies, they charged quite fairly and the boatman picked up and dropped us at the hotel.

Anisha Dasgupta

4/5

18 Dec, 2023

The main attraction of this hotel is its restaurant food and services. Excellent food prepared by the chef Amit Gupta and served by Dharambeer Kumar during the dinner is mentionable. Exceptional quality of hospitality shown by the staff including the night duty manager Mr Ankit. The hotel is quite near the river. The room that we stayed in somehow needs modernisation, especially the bathroom. The cleaning staff are also very good.

nagendra singh

1/5

3 Dec, 2023

Harish Bhattad

1/5

14 Sep, 2023

BANISHREE GHOSH

4/5

5 Jan, 2024

Anisha Dasgupta

4/5

18 Dec, 2023

Riana Erickson

4/5

15 Sep, 2023

Nice experience overall! Everyone was very nice and had a lot of recommendations. The room was spacious, had a great window and was pretty clean! Varanasi during monsoon season gets a bit muddy and it was nice to have a clean place to stay. Lastly, I recommend doing your laundry here because it was done very professionally!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.