Hotel Royal Castle

3.8/5(471 Reviews) locationPin

Mumbai, Maharashtra

1/67

Quick Facts

Check-In

12:00 PM

Check-Out

12:00 PM

Popular Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Electronic keycard

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Newspaper

Refrigerator

Sanitizer

Smoke Detector

Torch

Bell staff/porter

Room service

Parking

Common seating area

Public Bathroom

Concierge desk

Tour/sightseeing desk

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Shuttle to local attractions

Luggage assistance

Package/Parcel services available

Forex

Show all Amenities

General Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Electronic keycard

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Newspaper

Refrigerator

Sanitizer

Smoke Detector

Torch

Bell staff/porter

Room service

Parking

Common seating area

Public Bathroom

Concierge desk

Tour/sightseeing desk

Services

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Shuttle to local attractions

Luggage assistance

Package/Parcel services available

Business

Forex

Guest Profile

Guests who have fever are not allowed.

Visitors NOT allowed within the premises.

Children allowed.

Unmarried couples are allowed.

Guests below 18 years of age allowed.

Bachelors are allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport, Drivers License and Government IDs are acceptable ID Proofs.

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

Restrictions

Smoking allowed within the premises.

Food from outside allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

All common areas are fully sanitized regularly.

All rooms are fully sanitized between two stays.

Property staff understands all hygiene guidelines.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

Property Rules

Guest Profile

Guests who have fever are not allowed.

Visitors NOT allowed within the premises.

See All

Guest Profile

Guests who have fever are not allowed.

Visitors NOT allowed within the premises.

Children allowed.

Unmarried couples are allowed.

Guests below 18 years of age allowed.

Bachelors are allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport, Drivers License and Government IDs are acceptable ID Proofs.

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

Restrictions

Smoking allowed within the premises.

Food from outside allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

All common areas are fully sanitized regularly.

All rooms are fully sanitized between two stays.

Property staff understands all hygiene guidelines.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

₹2,977

₹3,921

24% OFF

+ ₹421 taxes / night

Earn 33 Reward Points

Flat ₹553.28 off included with coupon DOMSTAY

Select Rooms

Standard Room

100 sq.ft (9.29 sq.mt)

Air conditioning

Attached bathroom

Blanket

Bottle of Water

Fan

Free toiletries

WiFi Access

Laundry

Shower

Smoking policy – smoking available

Sofa

Closet

Hangers

Housekeeping

Work Desk

Cushions

Geyser/ Water heating

Towels

See All

OPTION 1

Partial Refundable

₹2,977

₹3,921

24% OFF

+ ₹421 taxes / night

Update Price

Earn 33 Reward Points

Flat ₹553.28 off included with coupon DOMSTAY

Amenities

Location

Kemps Corner, Mumbai, Maharashtra, 226012

View on Maps

Ratings & Reviews

3.8/5

471 Ratings

Rajan Gehani

1/5

26 Nov, 2023

We visited the hotel last week. The entire staff was very rude & arrogant. There was no cutlery or crockery in the room. When we asked them for the same we were told that there is no restaurant, only a pantry. We were then provided with 1cup for 2 persons for tea, no spoon. When asked again for another set they were very annoyed. Wouldn’t advice anyone to go there, nor will I go even if offered for free. Never seen such arrogance.

charley smith

5/5

29 Dec, 2023

Great location and very clean rooms. The water was consistently hot and shower pressure great, which matters a lot and not always the case in similar prices hotels. Located just above McDonald’s and an 8 min walk from ghandi’s house. 20 mins /130INR ride to chow patty beach or the big mall.

Ebrahim Ravat

1/5

31 Dec, 2023

Extremely disappointed with Hotel. NO lifts for wheelchair patient. Toilet seats broken No proper shower. Both taps have red. Don't no which is hot and cold. Towels smelling. Will never recommend.

Harishankar S

3/5

23 Jul, 2023

Used this facility for a night when I had to take an early morning train from Bombay Central. A bit difficult to locate, as the name board is not conveniently placed. There is a Mac on the ground floor, which was recently opened. Very small and cramped rooms, but neatly maintained. The toilet flooring was new. Not a professional reception. Pocket friendly. Taxis are available just outside, round the clock. I could count atleast 10 bar cum restaurants in 100 m radius. Go with low expectations.

Rajan Gehani

1/5

26 Nov, 2023

charley smith

5/5

29 Dec, 2023

Ebrahim Ravat

1/5

31 Dec, 2023

Extremely disappointed with Hotel. NO lifts for wheelchair patient. Toilet seats broken No proper shower. Both taps have red. Don't no which is hot and cold. Towels smelling. Will never recommend.

Harishankar S

3/5

23 Jul, 2023

Awanish Golwara

4/5

20 Jan, 2024

I visit Moc kemps corner regularly and also need to visit Bhatia Hospital. This hotel is located close to both of them. Rates are reasonable, cleanliness is good, staff is cooperative.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.