Hotel Snow Castle

4.6/5(122 Reviews) rating

3 Star Hotel locationPin

Dalhousie, Himachal Pradesh

1/19

Quick Facts

Check-In

12:00 PM

Check-Out

10:00 AM

Popular Amenities

Air conditioning

Bathroom

Doctor on call available

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Newspaper

Power Back up

Refrigerator

Sanitizer

Smoke Detector

Torch

Umbrellas

Washing Machine

Room service

Parking

Common seating area

Public Bathroom

Luggage assistance

Show all Amenities

General Amenities

Air conditioning

Bathroom

Doctor on call available

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Newspaper

Power Back up

Refrigerator

Sanitizer

Smoke Detector

Torch

Umbrellas

Washing Machine

Room service

Parking

Common seating area

Public Bathroom

Services

Luggage assistance

Restrictions

Food from outside NOT allowed within the premises.

Smoking NOT allowed within the premises.

Food & Beverages

Non-Veg NOT allowed within the premises.

Property Rules

Restrictions

Food from outside NOT allowed within the premises.

Smoking NOT allowed within the premises.

See All

Restrictions

Food from outside NOT allowed within the premises.

Smoking NOT allowed within the premises.

Food & Beverages

Non-Veg NOT allowed within the premises.

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Amenities

Location

Subhash Baoli Rd, Dalhousie, Himachal Pradesh, 176304

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Ratings & Reviews

4.6/5

122 Ratings

aamir arafat

5/5

28 Dec, 2023

Have stayed here for 3 days and really enjoyed my time. Got room on the 4th floor and view was very good from there. Food was good and service was very quick. Special thanks to Mr Chamanlal for the hospitality provided.

Abhishek Jambhale

1/5

4 Jan, 2024

Worst ever hotel in Dalhousie. Based on MMT rating of 3* we had selected but room was terrible. Bedsheets and pillow covers were torn. Balcony was unhygienic with plastic chairs instead of cushioned chairs as mentioned in images. Bathroom was untidy and overall horrible experience. We checked out in one day even though our stay was for 2 days.

sanu ferns

5/5

21 Nov, 2023

We were a family of 9 who visited Hotel Snow Castle for holiday from 18th to 20th Nov 2023. Our experience was excellent, the rooms were good and we had great view or the landscape & the snow capped mountains from our rooms. The service was excellent. Food was great, Nagpal the chef made sure that the taste was excellent and Chainlal ensured that we had whatever we needed with his best service. Rakesh thakur, the Manager made sure that our stay was comfortable. Overall we had a great stay in Dalhousie at Hotel Snow Castle.

aamir arafat

5/5

28 Dec, 2023

Abhishek Jambhale

1/5

4 Jan, 2024

sanu ferns

5/5

21 Nov, 2023

Abhishek Joshi

5/5

26 Dec, 2023

The food service is excellent. The quality and taste of the food is really good. The rooms are clean and the valley view is excellent. Happy with the service, had a great stay.

sourav khaitan

4/5

25 Dec, 2023

Location is very inside. Really love chayan lal service, he made sure our breakfast and dinner is all right. Rakesh thakur is pathethic person(the receptionist) when I ask him I wanted to talk to owner, he started saying he is the owner and etc

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.