Hotel Sun Star Residency

3.5/5(336 Reviews) locationPin

Mumbai, Maharashtra

1/8

About hotel

Hotel Sun Star Residency is a luxurious haven for discerning travelers seeking a unique blend of modern sophistication and historic charm in the heart of Mumbai. Located in the bustling Fort area, this hotel offers easy access to iconic landmarks such as St George Hospital, Veer Nariman Road, and the Gateway of India, making it an ideal choice for both leisure and business travelers. The architectural elegance and interior design of Hotel Sun Star Residency set it apart as a truly exceptional destination, with lavish furnishings, art collections, and a welcoming atmosphere that exudes luxury and comfort. With 50 guestrooms featuring LCD televisions, complimentary wireless Internet access, and stylish bathrooms with showers, every stay promises a relaxing and enjoyable experience. Guests can indulge in local cuisine breakfasts at the on-site dining venue, or explore the vibrant culinary scene of Mumbai just steps away from the hotel. The amenities at Hotel Sun Star Residency are designed to exceed expectations, with a state-of-the-art spa and wellness center offering rejuvenating treatments, and a 24-hour front desk providing personalized service to ensure a memorable stay. Whether relaxing in a luxurious suite with breathtaking views or exploring the nearby attractions such as the Asiatic Society of Mumbai and the Bombay Stock Exchange, guests will find themselves immersed in the rich culture and history of this vibrant city. With complimentary newspapers in the lobby, designated smoking areas, and free self parking available onsite, every convenience is at your fingertips. Book Hotel Sun Star Residency online today and experience the perfect blend of luxury, comfort, and convenience in the heart of Mumbai at Sonawala Building, 11 Golalane, MH400001, India..

Highlights

• Conveniently located within a 10-minute walk from St George Hospital and Veer Nariman Road • Just 1.2 mi (2 km) from the iconic Gateway of India and 11.1 mi (17.8 km) from the U.S. Consulate General • 50 well-appointed guestrooms with LCD televisions and complimentary Wi-Fi • En-suite bathrooms with showers and daily housekeeping services • Close proximity to key attractions such as Asiatic Society of Mumbai, Fashion Street Market, and Flora Fountain • Within walking distance to St. Xavier's College, Bombay Stock Exchange, and Crawford Market • Easy access to cultural sites like Chhatrapati Shivaji Maharaj Museum and Jehangir Art Gallery • Designated smoking areas available for guest convenience • Complimentary newspapers in the lobby and a 24-hour front desk for business needs • Free self-parking on-site for added convenience • Local cuisine breakfasts served daily from 9:00 AM to 11:00 AM for a fee • Nearest major airport, Chhatrapati Shivaji International Airport (BOM), located 26.7 km away • Offers a comfortable stay for both leisure and business travelers • Ideal for exploring Mumbai's vibrant culture and historical landmarks • Perfect base for discovering the city's diverse attractions and culinary delights • A blend of modern amenities and a prime location for a memorable stay in Mumbai.

Quick Facts

Check-In

12:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk

24-hour security

Bathroom

Electronic keycard

Fire safety compliant

First-aid

Hotel safe deposit box (not room safe box)

Housekeeping - daily

Housekeeping - weekly

Housekeeping services

Lift/ Elevator

Medical Facilities Service

Multilingual Staff

Newspaper

Sanitizer

Security

Toilet

Torch

Room service

On-Site parking

Common seating area

Designated Smoking Areas

Lobby

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

24-hour security

Bathroom

Electronic keycard

Fire safety compliant

First-aid

Hotel safe deposit box (not room safe box)

Housekeeping - daily

Housekeeping - weekly

Housekeeping services

Lift/ Elevator

Medical Facilities Service

Multilingual Staff

Newspaper

Sanitizer

Security

Toilet

Torch

Room service

On-Site parking

Common seating area

Designated Smoking Areas

Lobby

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

No cribs (infant beds) available.

No elevators.

Special check-in instructions

Couples wishing to share a room must provide proof of marriage..

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

No cribs (infant beds) available.

No elevators.

Special check-in instructions

Couples wishing to share a room must provide proof of marriage..

Pet Policy

Pets not allowed.

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Amenities

Location

Borabazar Precinct, Mumbai, Maharashtra, 400001

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Ratings & Reviews

3.5/5

336 Ratings

gyandeep mohanty

1/5

1 Apr, 2023

Location wise it's in good place. Near to CST station. but when I will talk about rooms size, cleanliness and Hygiene. It's so poor. Apart from that they are charging very high also. If I will talk about providing service. They are not doing room cleaning everyday or not providing minimal required service at all.

Naveen Singandhupe

5/5

13 Dec, 2023

Too much Expensive rooms for 1 night stay

aswin venugopal

4/5

15 Dec, 2019

Three sharing rooms were available at 2.5k which means a lot of cash. I cannot see the price justified by seeing the facilities nearby. Maybe the proximity to the railway station and gateway of India could be the possible reason. Neverthless the stay experience was good. Rooms wer clean and well maintained.

gyandeep mohanty

1/5

1 Apr, 2023

Naveen Singandhupe

5/5

13 Dec, 2023

Too much Expensive rooms for 1 night stay

aswin venugopal

4/5

15 Dec, 2019

Aaron Rodrigues

1/5

25 Jun, 2022

Stayed here for 4 days. One of the worst stays in 25 years of travelling. Rooms are filled with bedbugs. Showed the stuff 10 bugs they still wouldn’t listen. My full body was filled with bedbug bites.

Sayyad Basith Ba-Alavi

5/5

25 Oct, 2022

Rooms and services both amazed😍. And thier kind-hearted activities,❤️ especially cleaness' that no one wouldn't left. 'Sunstar' name itself have own the star✨.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.