Hotel Surya

4.2/5(5.46K Reviews) rating

3 Star Hotel locationPin

Varanasi, Uttar Pradesh

188

1/188

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Popular Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Laundry

Lift/ Elevator

Multilingual Staff

Newspaper

Power Back up

Sanitizer

Smoke Detector

Swimming Pool

Bell staff/porter

Room service

Wheelchair

Parking

Common seating area

Lawn

Public Bathroom

Car rental desk

Beachfront

Restaurant

Lounges/bars

Luggage assistance

Package/Parcel services available

Business center

Conference Center

Show all Amenities

General Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Laundry

Lift/ Elevator

Multilingual Staff

Newspaper

Power Back up

Sanitizer

Smoke Detector

Swimming Pool

Bell staff/porter

Room service

Wheelchair

Parking

Common seating area

Lawn

Public Bathroom

Car rental desk

Activities

Beachfront

Food & Beverages

Bar

Restaurant

Lounges/bars

Services

Luggage assistance

Package/Parcel services available

Business

Business center

Conference Center

Guest Profile

Bachelors are allowed.

Children allowed.

Guests who have fever are not allowed.

Unmarried couples NOT allowed.

Guests below 18 years of age NOT allowed.

Visitors allowed within the premises.

Guests required to have Arogya Setu app.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Smoking NOT allowed within the premises.

Food from outside NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Property staff understands all hygiene guidelines.

All rooms are fully sanitized between two stays.

All common areas are fully sanitized regularly.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption NOT allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

Property Rules

Guest Profile

Bachelors are allowed.

Children allowed.

See All

Guest Profile

Bachelors are allowed.

Children allowed.

Guests who have fever are not allowed.

Unmarried couples NOT allowed.

Guests below 18 years of age NOT allowed.

Visitors allowed within the premises.

Guests required to have Arogya Setu app.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Smoking NOT allowed within the premises.

Food from outside NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Property staff understands all hygiene guidelines.

All rooms are fully sanitized between two stays.

All common areas are fully sanitized regularly.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption NOT allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

₹5,529

₹8,230

33% OFF

+ ₹758 taxes / night

Earn 62 Reward Points

Flat ₹1,153.36 off included with coupon DOMSTAY

Select Rooms

Premium Room, Garden View

340 sq.ft (31.59 sq.mt)

Shower

Electric kettle

Free toiletries

Safe

Desk

Room Service

Private bathroom

Hairdryer

Coffee machine

Wheelchair

Housekeeping - daily

Air conditioning

See All

OPTION 1

Partial Refundable

₹5,529

₹8,230

33% OFF

+ ₹758 taxes / night

Update Price

Earn 62 Reward Points

Flat ₹1,153.36 off included with coupon DOMSTAY

Amenities

Location

The Mall Rd, Varanasi, Uttar Pradesh, 221002

View on Maps

Ratings & Reviews

4.2/5

5.46K Ratings

Anjali Singh

5/5

9 Jan, 2024

The head and the supporting staffs are really good. Their service towards their guests is extremely satisfying. The food is really very tasty and the ambience is very soothing. Overall the environment is very good for family, friends and small get together. It was my pleasant experience over there. One of the best places in varanasi.

Drsudhanshu Sanadhya

4/5

23 Jan, 2024

Hotel is located in a prime location in the city. Maintenance of hotel rooms are not upto the mark especially the bathrooms. We encountered a flushing problem in the bathroom. We told the problem to the housekeeping peoples but they are unable the rectify the problem. Food is good in the restaurant with nice ambience.

utsab2012

1/5

18 Jan, 2024

Not impressed. This hotel had a list of issues, poor WiFi connectivity, malfunctioning safe lock, and lack of power outlet that can fit western chargers to name a few. You can find much better hotels at this price.

Yashwanth Monu

5/5

13 Sep, 2023

Very well situated in the heart of bustling city of Varanasi, this hotel was our place of stay & we had a wonderful stay for 2 nights. The rooms are spacious & comfortable. Shower & toilets are great. It is a bit antiquated & not reflective of the shown photos but overall it is a great value for the price. We have not used the amenities but would expect it fine. Frequent brown outs are a bit problematic especially if you will plugin sensitive equipment. Service was good & staff were accommodating to our requests. We recommend this hotel to visitors & will definitely stay again if we happen to come back to town. Enjoy traveling ✈️

Sahil Kumar

5/5

3 Oct, 2023

Alright, we stayed here for 3 Nights. Location is great as its very accessible to the heart of the city. Room was decent and comfortable, building is old but still good. The corridor is stinky not maintained well, ventilation is less. Parking space is not enough and uncomfortable. Overall its a good choice will give 4 stars. BUT THE BEST PART OF THE STAY WAS MR.RANGA, the hospitality provide by him was just awesome, we felt at home. Human beings like him are rare to find, he loves what he does and carries a smile on his face

Anjali Singh

5/5

9 Jan, 2024

Drsudhanshu Sanadhya

4/5

23 Jan, 2024

utsab2012

1/5

18 Jan, 2024

Yashwanth Monu

5/5

13 Sep, 2023

Sahil Kumar

5/5

3 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.