Hotel Willow Banks - Boutique 4 star Hotel on the Mall Road Shimla

4.1/5(1.87K Reviews) rating

4 Star Hotel locationPin

Shimla, Himachal Pradesh

Hotel Willow Banks - Boutique 4 star Hotel on the Mall Road Shimla featured

195

1/195

About hotel

Hotel Willow Banks Shimla is a luxurious retreat nestled in the heart of Shimla, Himachal Pradesh, India. Built on a heritage and landmark estate originally owned by James Craddock Jr., known as the 'Architect & Builder of Shimla', this hotel seamlessly blends modern sophistication with historic charm. The hotel's central location offers easy accessibility to numerous attractions, including the Tourism Lift, Cart road parking, and High court parking, making it a convenient choice for discerning travelers. The tastefully designed spacious rooms at Hotel Willow Banks are fitted with modern amenities, ensuring a comfortable stay for every guest. The hotel boasts two top-rated restaurants on Tripadvisor - Café Simla Times and Eighteen71 Cookhouse & Bar - offering a delightful dining experience. Guests can also indulge in a Himalayan rejuvenation experience at Akasa Spa, visit the beauty salon and gym, or unwind at the billiards and pool room at leisure. With lavish furnishings, art collections, and breathtaking views, Hotel Willow Banks exudes elegance and sophistication. The hotel's state-of-the-art spa and wellness center, along with its exquisite dining options celebrating local flavors and international cuisine, promise a world-class experience for every guest. Located near the Tourism Lift and The Mall, Hotel Willow Banks provides easy access to iconic landmarks and hidden gems, enriching the guest experience. The hotel's exceptional hospitality and personalized service leave a lasting impression on visitors, creating memorable moments that guests cherish. Whether you're a leisure traveler seeking relaxation or a business traveler looking for a productive stay, Hotel Willow Banks caters to all your needs. Book Hotel Willow Banks online now to experience luxury and comfort in the heart of Shimla. Address: Near Tourism Lift, The Mall, Shimla, Himachal Pradesh, 171001, India..

Highlights

• Conveniently located in Shimla, Hotel Willow Banks is easily accessible from the Tourism Lift, Cart road parking, and High court parking. • The hotel boasts spacious rooms designed with modern amenities for a comfortable stay. • Indulge in culinary delights at the top-rated restaurants in Shimla, CafÃ© Simla Times, and Eighteen71 Cookhouse & Bar. • Rejuvenate at Akasa Spa, the beauty salon, or the well-equipped gym during your stay. • Enjoy leisure activities at the billiards and pool room within the hotel premises. • Experience personalized concierge services for a truly memorable stay. • Unwind in luxurious suites offering panoramic views of the surrounding landscape. • Take advantage of the state-of-the-art spa, outdoor pool, and 24-hour fitness center on-site. • Explore nearby attractions such as the Mall Road, Christ Church, and Jakhu Temple. • Hotel Willow Banks stands out with its exclusive spa services and sustainable practices. • Immerse yourself in the rich history of the estate originally owned by James Craddock Jr. • The hotel effortlessly blends into the picturesque surroundings, enhancing its beauty. • With a central location, guests have easy access to key transit points for convenient travel. • Dine at a variety of on-site restaurants offering a range of culinary experiences. • Enjoy a truly Himalayan rejuvenation experience at Hotel Willow Banks Shimla.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

24-hour security

Bathroom

CCTV

Doctor on call available

Fire safety compliant

Hairdresser/barber

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Multilingual Staff

Newspaper

Power Back up

Refrigerator

Room upgrade on availability

Sanitizer

Security

Smoke Detector

Torch

Umbrellas

WiFi services

Bell staff/porter

Room service

Wheelchair

Lobby

Public Bathroom

Terrace

Car rental desk

Concierge desk

Tour/sightseeing desk

Jacuzzi

Steam bath

Bonfires

Breakfast services

Restaurant

Yoga Classes / Instruction on site.

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Train Station Pickup Service

Beauty Shop/Salon

Massage services

Photocopying services available

Printing services available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

24-hour security

Bathroom

CCTV

Doctor on call available

Fire safety compliant

Hairdresser/barber

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Multilingual Staff

Newspaper

Power Back up

Refrigerator

Room upgrade on availability

Sanitizer

Security

Smoke Detector

Torch

Umbrellas

WiFi services

Bell staff/porter

Room service

Wheelchair

Lobby

Public Bathroom

Terrace

Car rental desk

Concierge desk

Tour/sightseeing desk

Jacuzzi

Steam bath

Activities

Bonfires

Food & Beverages

Breakfast services

Bar

Restaurant

Services

Yoga Classes / Instruction on site.

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Train Station Pickup Service

Beauty Shop/Salon

Massage services

Photocopying services available

Printing services available

Business

Banquet Facilities

Business center

Conference Center

Guest Profile

This property is not accessible to guests who use a wheelchair.

Children allowed.

Guests required to have Arogya Setu app.

Visitors allowed within the premises.

Bachelors are allowed.

Guests who have fever are not allowed.

Unmarried couples are allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Local ids are allowed.

Restrictions

Smoking NOT allowed within the premises.

Food from outside is not allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All rooms are fully sanitized between two stays.

All government COVID-19 guidelines for Food Hygiene followed.

Property staff understands all hygiene guidelines.

All common areas are fully sanitized regularly.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property Rules

Guest Profile

This property is not accessible to guests who use a wheelchair.

Children allowed.

See All

Guest Profile

This property is not accessible to guests who use a wheelchair.

Children allowed.

Guests required to have Arogya Setu app.

Visitors allowed within the premises.

Bachelors are allowed.

Guests who have fever are not allowed.

Unmarried couples are allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Local ids are allowed.

Restrictions

Smoking NOT allowed within the premises.

Food from outside is not allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All rooms are fully sanitized between two stays.

All government COVID-19 guidelines for Food Hygiene followed.

Property staff understands all hygiene guidelines.

All common areas are fully sanitized regularly.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

₹3,920

₹7,428

47% OFF

+ ₹576 taxes / night

Earn 44 Reward Points

Flat ₹824.75 off included with coupon DOMSTAY

Select Rooms

Deluxe Room - Mall road facing with Bathtub

375 sq.ft (34.84 sq.mt)

Attached bathroom

Bathtub

Blanket

Bottle of Water

Desk

Fan

Free toiletries

Refrigerator

Shower

Electric kettle

Closet

Heating

Housekeeping

Mirror

Work Desk

Charging Points

Hangers

Bathroom phone

Geyser/ Water heating

Hairdryer

Shower cap

Slippers

Body soap

Dental Kit

Dustbin

Shampoo

Toilet paper

Toothbrush

Conditioner

Telephone

Flat-screen TV

Cable channels

Cushions

Chocolate/Cookies

Wake up service

See All

OPTION 1

Non Refundable

₹3,920

₹7,428

47% OFF

+ ₹576 taxes / night

Update Price

Earn 44 Reward Points

Flat ₹824.75 off included with coupon DOMSTAY

Amenities

Location

Bemloi, Shimla, Himachal Pradesh, 171001

View on Maps

Ratings & Reviews

4.1/5

1.87K Ratings

Ayush Garg

4/5

10 Dec, 2023

Good rooms, superb locality , just on the mall road. Easy accessibility to everything. Rooms are good, thier in house cafe Simla times is superb. Just that the heater they provide in the rooms hardly function. They should use better room heaters. Visited there in October when weather was not much cold, despite that heater was not able to provide any warmth.

Simran Verma

5/5

2 Sep, 2023

Willow banks is undoubtedly the best hotel on the Mall Road. I researched slot before booking as we were a group of friends we wanted some place very central - right on the Mall Road so that we can be in the midst of the fun . We came across this hotel and loved it as they have some fantastic eateries too. Their cafe seemed very cute and I read hotel had beer brewing too. Our visit was lovely. The four days we stayed here was enjoyable. Property is very well maintained and also retains its classic charm. The food servicing is good. The in-house microbrewery was my favourite. Totally loved the vibe! From food to ambience. Everything amazing . The stay was very comfortable. I loved the spa too.

RICHA GUPTA

5/5

25 Aug, 2023

Premium property with gorgeous view... well designed and maintained well. I really liked their interiors.. so calming and the rooms are pretty spacious. Ideal honeymoon destination and also great for friends .. they have everything in-house.. fantastic bar. Good luxury spa..and a cafe.. I loved their roof top sheesha bar! So good .. one of the best places in Mall Road. Price wise too it makes complete sense. It’s just rightly priced. Hospitality was great .. staff looked after us well 👍

Manish Singh

5/5

4 Sep, 2023

Lovely rooms.. spacious and amazing view! Perfect place to relax unwind and enjoy … a good food space .. nice restaurants in side of the property.. eighteen 71 was my favourite . Best Chinese food in shimla.. the beer is excellent. The hotel is quite large with a lot of interesting activities..the best part was great service and sweet staff.. we were entertained very well.

Shailendra Kumar

5/5

4 Aug, 2023

Beautifully located .. looks at the gorgeous hills. This place is a travellers dream. Someone who loves food and hills is going to have a dream vacation here. I checked in and was greeted by good staff. Decent service. My luggage was taken up to a room that was quite spacious and had its charm with big balcony’s and woody interiors.We tried two of the in-house restaurants .. one was a bar and one a cafe. Both had food very different from each other. And food quality was good. Taste amazing.. must visit property on Mall Road that’s decently priced and offers a good comfortable stay 👌👌👌

Ayush Garg

4/5

10 Dec, 2023

Simran Verma

5/5

2 Sep, 2023

RICHA GUPTA

5/5

25 Aug, 2023

Manish Singh

5/5

4 Sep, 2023

Shailendra Kumar

5/5

4 Aug, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.