Istana Resort & Spa

3 Star Hotel locationPin

Darjeeling, West Bengal

1/83

About hotel

Nestled amidst the breathtaking charm of Darjeeling, Istana Resorts And Spa stands tall as an opulent and highly recommended hotel. With a reputation for exceptional services and exquisite amenities, this magnificent establishment is a popular pick among tourists. Its perfect location, in close proximity to the iconic Jhandi Dara Sunrise Point and Darjeeling Railway Station, makes it easy for guests to revel in both nature and accessibility. The hotel boasts 33 spacious and well-appointed rooms, each equipped with modern amenities to ensure the utmost comfort of its guests. From cozy beds to room heaters, from tea and coffee makers to mini-bars, every room offers a delightful stay along with a private balcony offering unmatched views of the surroundings. The attached bathrooms come stocked with essential toiletries and have a steady supply of hot and cold water, ensuring a rejuvenating experience. With a plethora of top-notch services and facilities, Istana Resorts And Spa guarantees an unforgettable stay for its guests. Whether it's round-the-clock room service, airport transfers, or laundry facilities, the hotel endeavors to cater to every requirement. The attentive 24-hour front desk is readily available to address any queries or concerns guests may have. For those seeking leisure and entertainment, the hotel offers an array of options such as a spa center, night club, and pool table. Guests can also tantalize their taste buds with delectable dishes at the in-house restaurant, serving a variety of cuisines to satisfy every palate. For business travelers, the hotel provides business facilities, making it an ideal choice for both work and relaxation. Conveniently situated just 0.5 km from Jhandi Dara Sunrise Point and 1 km from Darjeeling Railway Station, Istana Resorts And Spa is the perfect accommodation for both leisure and business travelers. With its prime location, exceptional services, and top-notch amenities, the hotel promises a comfortable and unforgettable stay in the picturesque hill town of Darjeeling. So, why wait? Book Istana Resorts And Spa online now and experience the perfect blend of luxury, convenience, and nature.

Highlights

• Located in Darjeeling with easy access to popular tourist spots • Ranges from luxury to budget options to suit all travelers • Rooms equipped with necessary amenities • Balcony in each room with a view of the locale • Offers wake-up calls, airport transfers (paid), and 24-hour room service • Variety of on-site facilities including a spa, business center, and pool table • Close to Jhandi Dara Sunrise Point (0.5 km) and Darjeeling Railway Station (1 km) • Easy access to Siliguri Takdah Bus Stand (2 km) and Bagdogra Airport (68 km) • Nearby attractions like Padmaja Naidu Himalayan Zoological Park (3 km) and Lloyd Botanical Garden (2 km)

Quick Facts

Check-In

1:00 PM

Check-Out

11:00 AM

Popular Amenities

24-hour front desk

24-hour security

Air conditioning

Bathroom

CCTV

Fire safety compliant

First-aid

Housekeeping - daily

Housekeeping - weekly

Housekeeping services

Intercom

Laundry

Medical Facilities Service

Non-smoking Room

Onsite laundry

Power Back up

Sanitizer

Security

Smoke-free property

Toilet

WiFi services

Bell staff/porter

Room service

Accessible facilities

Common seating area

Public Area Air Conditioned

Breakfast available

Breakfast services

Dinner Services

Lunch Services

Restaurant

Cocktail lounge

Coffee lounge

Lounges/bars

24-hour food & beverage kiosk

Beverage/cocktail

Coffee/tea

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Shuttle to local attractions

Train Station Drop Service

Train Station Pickup Service

Transportation

Beauty Shop/Salon

Massage services

Luggage assistance

Free high speed internet connection

High speed internet access

High speed wireless

Hotspots

Wireless internet connection in public areas

Show all Amenities

General Amenities

24-hour front desk

24-hour security

Air conditioning

Bathroom

CCTV

Fire safety compliant

First-aid

Housekeeping - daily

Housekeeping - weekly

Housekeeping services

Intercom

Laundry

Medical Facilities Service

Non-smoking Room

Onsite laundry

Power Back up

Sanitizer

Security

Smoke-free property

Toilet

WiFi services

Bell staff/porter

Room service

Accessible facilities

Common seating area

Public Area Air Conditioned

Food & Beverages

Breakfast available

Breakfast services

Dinner Services

Lunch Services

Bar

Restaurant

Cocktail lounge

Coffee lounge

Lounges/bars

24-hour food & beverage kiosk

Beverage/cocktail

Coffee/tea

Services

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Shuttle to local attractions

Train Station Drop Service

Train Station Pickup Service

Transportation

Beauty Shop/Salon

Massage services

Luggage assistance

Business

Free high speed internet connection

High speed internet access

High speed wireless

Hotspots

Wireless internet connection in public areas

Guest Profile

Guests below 18 years of age NOT allowed.

Only Male Guests NOT allowed.

Unmarried couples NOT allowed.

Visitors allowed within the premises.

Restrictions

Local ID is NOT an acceptable ID Proof.

Aadhar, Passport, Drivers License and Government IDs are acceptable ID Proofs.

Pet Policy

Pets NOT allowed within the premises.

Others

Private parties or events are allowed at the property.

Property is Elderly-friendly/Disabled-friendly.

Property Rules

Guest Profile

Guests below 18 years of age NOT allowed.

Only Male Guests NOT allowed.

See All

Guest Profile

Guests below 18 years of age NOT allowed.

Only Male Guests NOT allowed.

Unmarried couples NOT allowed.

Visitors allowed within the premises.

Restrictions

Local ID is NOT an acceptable ID Proof.

Aadhar, Passport, Drivers License and Government IDs are acceptable ID Proofs.

Pet Policy

Pets NOT allowed within the premises.

Others

Private parties or events are allowed at the property.

Property is Elderly-friendly/Disabled-friendly.

₹2,585

₹3,399

24% OFF

+ ₹360 taxes / night

Earn 29 Reward Points

Flat ₹273.62 off included with coupon DOMSTAY

Select Rooms

SEMI DELUXE

Attached bathroom

Electric kettle

WiFi Access

Blackout Curtains

Charging Points

OPTION 1

Non Refundable

₹2,585

₹3,399

24% OFF

+ ₹360 taxes / night

Update Price

Earn 29 Reward Points

Flat ₹273.62 off included with coupon DOMSTAY

Amenities

Location

Gandhi Road, Darjeeling, West Bengal, 734101

View on Maps

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.