ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

4.8/5(31.04K Reviews) rating

5 Star Hotel locationPin

Kolkata, West Bengal

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata featured

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About hotel

Nestled in the vibrant heart of Kolkata, the ITC Royal Bengal, a Luxury Collection Hotel, Kolkata room prices beckon guests with its opulent charm and promises an unforgettable sojourn. Situated in a prime location, this exquisite establishment is a mere 10-minute drive away from the city's beloved attractions, such as the bustling New Market and the iconic Eden Gardens. Moreover, the hotel's close proximity to the majestic Victoria Memorial and the renowned Howrah Bridge, both within a mere 5 miles, makes it an ideal haven for those yearning to explore the city's rich tapestry of landmarks. Prepare to be enveloped in sheer comfort and tranquility within the 456 meticulously designed guestrooms. Each room is a sanctuary of indulgence, boasting minibars, LED televisions, and complimentary wireless Internet access. The memory foam beds, adorned with the finest Egyptian cotton sheets, ensure a blissful night's slumber. The private bathrooms, adorned with separate bathtubs and showers, rainfall showerheads, and designer toiletries, offer a sanctuary for relaxation and rejuvenation. For those seeking solace and revitalization, the full-service spa awaits, offering an array of massages, body treatments, and facials. Guests can also bask in the refreshing embrace of the outdoor pool or invigorate their senses at the state-of-the-art fitness center. Additional amenities abound, including concierge services, a hair salon, and a delightful on-site shopping experience. Catering to the needs of discerning business travelers, the hotel boasts a 24-hour business center and expansive conference facilities spanning over an impressive 60,601 square feet. Express check-out, dry cleaning/laundry services, and a convenient roundtrip airport shuttle are also available to ensure a seamless stay. Embark on a culinary odyssey at one of the hotel's four exceptional restaurants, each offering a tantalizing array of flavors. From the exquisite Ottimo Cucina Italiana to the convenience of 24-hour room service and the delightful coffee shop/cafe, every craving is effortlessly satisfied. Unwind with a meticulously crafted libation at one of the two stylish bars/lounges, where the ambiance is as intoxicating as the drinks themselves. Book ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Online and experience the epitome of perfection for both leisure and business travelers alike. Prepare to be captivated by an experience that transcends the ordinary and embraces the extraordinary. Located at 1 JBS Haldane Avenue, West Bengal700046, India, reaching the hotel is convenient for our valued customers.

Highlights

• Located in the heart of Kolkata, within a 10-minute drive of New Market and Eden Gardens • Luxury 5-star hotel with 456 guestrooms featuring minibars and LED televisions • Complimentary wireless Internet access and satellite programming available • Private bathrooms with separate bathtubs and showers featuring rainfall showerheads and designer toiletries • Nearby attractions include Milan Mela, Science City, and Salt Lake Stadium • Full-service spa, outdoor pool, and fitness center for relaxation and recreation • 24-hour business center, express check-out, and dry cleaning/laundry services for business travelers • 4 restaurants, 2 bars/lounges, and 24-hour room service for dining options • 15.1 km from Netaji Subhash Chandra Bose Intl. Airport (CCU) • Free self parking and roundtrip airport shuttle available for a surcharge

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

456

Floors

Popular Amenities

24-hour security

ATM/Cash machine

Air conditioning

Bathroom

CCTV

Doctor on call available

Electronic keycard

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Multilingual Staff

Power Back up

Refrigerator

Sanitizer

Shops and commercial services

Smoke Detector

Swimming Pool

Bell staff/porter

Butler service

Room service

Wheelchair

Parking

Common seating area

Lawn

Public Bathroom

Concierge desk

Tour/sightseeing desk

Jacuzzi

Steam bath

Baby Sitting / Child Services

Restaurant

Lounges/bars

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Train Station Pickup Service

Beauty Shop/Salon

Massage services

Luggage assistance

Package/Parcel services available

Photocopying services available

Printing services available

Banquet Facilities

Business center

Conference Center

Forex

Show all Amenities

General Amenities

24-hour security

ATM/Cash machine

Air conditioning

Bathroom

CCTV

Doctor on call available

Electronic keycard

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Multilingual Staff

Power Back up

Refrigerator

Sanitizer

Shops and commercial services

Smoke Detector

Swimming Pool

Bell staff/porter

Butler service

Room service

Wheelchair

Parking

Common seating area

Lawn

Public Bathroom

Concierge desk

Tour/sightseeing desk

Jacuzzi

Steam bath

Activities

Baby Sitting / Child Services

Food & Beverages

Bar

Restaurant

Lounges/bars

Services

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Train Station Pickup Service

Beauty Shop/Salon

Massage services

Luggage assistance

Package/Parcel services available

Photocopying services available

Printing services available

Business

Banquet Facilities

Business center

Conference Center

Forex

Guest Profile

Children allowed.

Visitors allowed within the premises.

Guests below 18 years of age allowed.

Unmarried couples allowed.

Bachelors allowed.

Check-in instructions

Contactless check-in/check-out possible.

Restrictions

Food from outside allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Others

Private parties or events are allowed at the property.

Property Rules

Guest Profile

Children allowed.

Visitors allowed within the premises.

See All

Guest Profile

Children allowed.

Visitors allowed within the premises.

Guests below 18 years of age allowed.

Unmarried couples allowed.

Bachelors allowed.

Check-in instructions

Contactless check-in/check-out possible.

Restrictions

Food from outside allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Others

Private parties or events are allowed at the property.

₹11,802

₹14,755

20% OFF

+ ₹1,810 taxes / night

Earn 136 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹11,802

₹14,755

20% OFF

+ ₹1,810 taxes / night

Update Price

Earn 136 Reward Points

Amenities

Location

Tangra, Kolkata, West Bengal, 700046

View on Maps

Ratings & Reviews

4.8/5

31.04K Ratings

amit banerjee

3/5

21 Jan, 2024

This is the marquee property in Calcutta today and an outsider can only wish to experience the hotel and hospitality. My experience has been forgettable to say the least because the quality of service the hotel provides is below average and doesn't justify the brand ITC or the property. I have written this feedback because this has been my experience for consecutive 2 stays at the hotel. A property can be ultra luxurious but it's the service you pay for in the end and when that's below average, i don't think I would be willing to experience the non sense again... Overall rating 3 is because of the property and the food, otherwise I would have rated them 1

Prasanna Kumar

4/5

12 Jan, 2024

Hotel looks great. Room in which I stayed was really big and had all luxury features. Enjoyed the stay. Food was okay and as expected it was expensive. View from the room was beautiful. One thing is, reception wont tell you the facilities available. You will have to explore on your own. Overall it was a great stay.

Unmesh Birje

5/5

23 Dec, 2023

ITC Royal Bengal is a testament to luxury and grandeur, offering an experience that is both opulent and memorable. From the moment you step in, the hotel exudes a sense of lavishness, with its exquisite décor and magnificent ambiance. It stands as a shining example of luxury hospitality. The banquets at ITC Royal Bengal are particularly impressive. They boast superb space, making them ideal for hosting grand events or intimate gatherings. The attention to detail in the design and layout of these banquet halls adds to their lavishness, ensuring that every event feels special and well-catered for. Additionally, the service at ITC Royal Bengal is impeccable. The staff go above and beyond to ensure guests feel valued and taken care of, adding to the overall luxurious experience. In summary, ITC Royal Bengal stands out as a premier destination for those seeking luxury and grandeur in Kolkata. Whether you are staying as a guest or attending an event in their banquet halls, the experience is bound to be extraordinary.

souvik roy

3/5

25 Oct, 2023

Went for Pujo Lunch with family. Place, decor, spread was great.. no complaints over there.. But it felt like the staffs were robots.. no politeness, not talking to the guests, no initiative or manners to talk to a 2 Yr old who was playing around. It's the behavior from the people that will bring back customers. I m sorry..as regards to customer treatment and satisfaction, ITC ROYAL BENGAL gets a 0.. This is our experience

amit banerjee

3/5

21 Jan, 2024

Prasanna Kumar

4/5

12 Jan, 2024

Unmesh Birje

5/5

23 Dec, 2023

Shresth Pandey

5/5

5 Jan, 2024

It is a luxury hotel that completely does justice with its brand and name. Hospitality is at its best. It makes us feel comfortable like our homes. It has a huge area and rooms are large enough. Best at that price point.

souvik roy

3/5

25 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.