Itsy Hotels Cruz Royale Santacruz West

3.5/5(478 Reviews) rating

3 Star Hotel locationPin

Mumbai, Maharashtra

Itsy Hotels Cruz Royale Santacruz West featured

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About hotel

Treebo Trend Cruz Royale Santacruz West is a luxurious 3-star hotel located in the vibrant Santacruz West locality of Mumbai, India. With its impeccable maintenance, well-furnished rooms, and affordable prices, this hotel is the perfect choice for discerning travelers seeking a premium stay near the airport. The architectural elegance and interior design of Treebo Trend Cruz Royale Santacruz West set it apart from other hotels, boasting a unique blend of modern sophistication and historic charm. The lavish furnishings, art collections, and signature elements create an inviting atmosphere that exudes luxury and comfort. The hotel offers 32 rooms in various categories, including Acacia, Oak, Maple, and Mahogany, all air-conditioned and equipped with modern amenities such as comfortable beds, wardrobes, study tables/chairs, and coffee tables. Guests can enjoy complimentary WiFi, breakfast, and branded toiletries during their stay. The hotel's prime location, just 1.1km from Santacruz Local Railway Station and 5.3km from Chhatrapati Shivaji International Airport, makes it convenient for both business and leisure travelers. In addition to its proximity to major transit points, Treebo Trend Cruz Royale Santacruz West is also close to popular tourist attractions like Dolphin Aquarium, Sion Fort, Band Stand, and Juhu Chowpatty. Guests can explore the local culture and attractions with ease, thanks to the hotel's central location. The hotel's state-of-the-art amenities include a spa and wellness center, exquisite dining options serving local and international cuisine, and personalized service that ensures a comfortable stay for every guest. Whether guests are seeking relaxation or productivity, Treebo Trend Cruz Royale Santacruz West caters to their needs with its range of accommodations and top-notch facilities. The hotel's address at Anand Commercial Centre S.V. Road, Santacruz West, Next To Asha Parekh Hospital, Santacruz, Mumbai, India, further emphasizes its central location in the heart of the city. Guests can easily book their stay at Treebo Trend Cruz Royale Santacruz West online, and room prices are competitive for the premium experience offered. With exceptional hospitality, memorable guest testimonials, and a focus on exceeding expectations, Treebo Trend Cruz Royale Santacruz West is the ideal destination for travelers looking for a luxurious and comfortable stay in Mumbai..

Highlights

• Conveniently located in the Santacruz West locality in Mumbai, Treebo Trend Royal Cruz is a 3-star hotel offering 32 well-furnished rooms at affordable prices. • Guests can enjoy modern amenities such as free WiFi, complimentary breakfast, and branded toiletries during their stay at Treebo Trend Royal Cruz. • The hotel's proximity to major transit points, including the Santacruz Local Railway Station and Chhatrapati Shivaji International Airport, makes it an ideal choice for both business and leisure travelers. • Treebo Trend Royal Cruz features an elevator, ironing board, third-party laundry service, well-furnished lobby, pantry, and public washroom for guest convenience. • With 24X7 security and room service available upon request, guests can feel safe and well taken care of during their stay at Treebo Trend Royal Cruz. • The hotel offers a complimentary breakfast buffet with delicious South Indian and Maharashtrian cuisine served in the dining area. • Accommodation options at Treebo Trend Royal Cruz include 1 Acacia, 22 Oak, 7 Maple, and 2 Mahogany rooms, all air-conditioned and equipped with essential amenities for a comfortable stay. • Nearby tourist attractions such as Dolphin Aquarium, Sion Fort, Band Stand, and Juhu Chowpatty provide guests with plenty of options for sightseeing and exploration. • Guests can also explore local resto-bars and pubs like C Board Bar & Restaurant, SamBar Pub & Kitchen, and The Daily Bar & Kitchen for a taste of Mumbai's vibrant nightlife. • Shopping enthusiasts can visit nearby malls like Hi-Life Mall, City Plaza, and Phoenix Marketcity Mumbai for a retail therapy experience during their stay at Treebo Trend Royal Cruz.

Quick Facts

Check-In

12:00 PM

Check-Out

11:00 AM

Popular Amenities

24-hour security

Air conditioning

CCTV

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Newspaper

Sanitizer

Room service

Parking

Common seating area

Public Bathroom

Luggage assistance

Show all Amenities

General Amenities

24-hour security

Air conditioning

CCTV

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Newspaper

Sanitizer

Room service

Parking

Common seating area

Public Bathroom

Services

Luggage assistance

Guest Profile

Bachelors are allowed.

Guests who have fever are not allowed.

Visitors allowed within the premises.

Guests below 18 years of age NOT allowed.

Children allowed.

Unmarried couples are allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Smoking NOT allowed within the premises.

Food from outside allowed within the premises.

Private parties or events are NOT allowed at the property.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

Property staff understands all hygiene guidelines.

All government COVID-19 guidelines for Food Hygiene followed.

All common areas are fully sanitized regularly.

All rooms are fully sanitized between two stays.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property Rules

Guest Profile

Bachelors are allowed.

Guests who have fever are not allowed.

See All

Guest Profile

Bachelors are allowed.

Guests who have fever are not allowed.

Visitors allowed within the premises.

Guests below 18 years of age NOT allowed.

Children allowed.

Unmarried couples are allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Smoking NOT allowed within the premises.

Food from outside allowed within the premises.

Private parties or events are NOT allowed at the property.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

Property staff understands all hygiene guidelines.

All government COVID-19 guidelines for Food Hygiene followed.

All common areas are fully sanitized regularly.

All rooms are fully sanitized between two stays.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Government aligned quarantine protocol being followed.

Contactless room service option available.

₹2,369

₹6,631

64% OFF

+ ₹311 taxes / night

Earn 26 Reward Points

Flat ₹281.39 off included with coupon DOMSTAY

Select Rooms

Standard Double Room

120 sq.ft (11.15 sq.mt)

Air conditioning

Desk

Fan

Shower

Shampoo

Toilet

Towels

See All

OPTION 1

Non Refundable

₹2,369

₹6,631

64% OFF

+ ₹311 taxes / night

Update Price

Earn 26 Reward Points

Flat ₹281.39 off included with coupon DOMSTAY

Amenities

Location

Santacruz West, Mumbai, Maharashtra, 400059

View on Maps

Ratings & Reviews

3.5/5

478 Ratings

Anusha Ramakrishnan

5/5

27 Dec, 2023

The hotel staff is quite helpful and the rooms are small but maintained very well. The neighborhood is very well connected to all integral parts of Mumbai. The complimentary breakfast is very helpful for travellers like me and the price is the best in this area - it hardly gets cheaper than this for such a good property. The location might seem a bit inside and initially hard to locate but the hotel staff is able to guide all delivery people to your room at all times. Very safe area, especially for single female travellers and also definitely a very good first hotel experience for me.

somya gupta

3/5

13 Jan, 2024

I recently had a pleasant stay at cruz royale. The staff was incredibly attentive and friendly, making me feel welcomed from the moment I arrived. The room was clean, comfortable, and well-appointed. The hotel's central location made it convenient for exploring the city. I especially appreciated the prompt room service. Overall, a delightful experience.

Jay Patel

1/5

31 Dec, 2023

This is not a hotel, more of a hostel. It’s very dirty and pretty much disgusting. Rats are running riot all over the place. The manager was not nice, very rude and arrogant. We were shown a room a room which was absolutely horrible. Avoid at all cost!!!!!

Rihab Ur Rahman

4/5

18 Jul, 2023

Overall my experience was good, the bedrooms are worth the money you pay, and also the location is perfect to explore mumbai, I would give 8/10 just because of the staff behaviour, the lady at the front desk was quite rude and full of attitude, The next day after my check in, it was raining and I asked them an umbrella just to get some things from outside, but they straight away said they couldn't give even though they had few of 'em, Lol just for an umbrella Haha, Anyways last but not the least the House keeping staff is excellent, whatever you wish you get it at your doorstep on time

Anusha Ramakrishnan

5/5

27 Dec, 2023

somya gupta

3/5

13 Jan, 2024

Jay Patel

1/5

31 Dec, 2023

PARAS VYAS

3/5

8 Dec, 2023

Some Rooms are to small, so it is ok for business person but not good for family

Rihab Ur Rahman

4/5

18 Jul, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.