Keys Lite By Lemon Tree Hotels, Mayfield, Gurugram

4.1/5(432 Reviews) rating

3 Star Hotel locationPin

Gurgaon, Haryana

Keys Lite By Lemon Tree Hotels, Mayfield, Gurugram featured

1/50

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Laundry

Lift/ Elevator

Medical Facilities Service

Newspaper

Power Back up

Refrigerator

Sanitizer

Smoke Detector

Torch

WiFi services

Parking

Common seating area

Public Bathroom

Tour/sightseeing desk

Printing services available

Business center

Conference Center

Show all Amenities

General Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Laundry

Lift/ Elevator

Medical Facilities Service

Newspaper

Power Back up

Refrigerator

Sanitizer

Smoke Detector

Torch

WiFi services

Parking

Common seating area

Public Bathroom

Tour/sightseeing desk

Services

Printing services available

Business

Business center

Conference Center

Guest Profile

Children allowed.

Guests below 18 years of age NOT allowed.

Guests required to have Arogya Setu app.

Unmarried couples are allowed.

Bachelors are allowed.

Visitors allowed within the premises.

Check-in instructions

Contactless check-in/check-out possible.

Restrictions

Food from outside NOT allowed within the premises.

Smoking NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

Property staff understands all hygiene guidelines.

All government COVID-19 guidelines for Food Hygiene followed.

All common areas are fully sanitized regularly.

All rooms are fully sanitized between two stays.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

Property Rules

Guest Profile

Children allowed.

Guests below 18 years of age NOT allowed.

See All

Guest Profile

Children allowed.

Guests below 18 years of age NOT allowed.

Guests required to have Arogya Setu app.

Unmarried couples are allowed.

Bachelors are allowed.

Visitors allowed within the premises.

Check-in instructions

Contactless check-in/check-out possible.

Restrictions

Food from outside NOT allowed within the premises.

Smoking NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

Property staff understands all hygiene guidelines.

All government COVID-19 guidelines for Food Hygiene followed.

All common areas are fully sanitized regularly.

All rooms are fully sanitized between two stays.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

₹2,801

₹5,433

48% OFF

+ ₹372 taxes / night

Earn 31 Reward Points

Flat ₹412.28 off included with coupon DOMSTAY

Select Rooms

Keys Room

Air conditioning

Attached bathroom

Free toiletries

Ironing facilities

Minibar

Refrigerator

Shower

Blanket

Bottle of Water

Desk

Electric kettle

Fan

Hangers

Housekeeping

Mirror

Work Desk

Blackout Curtains

Charging Points

Closet

Clothes Rack

Dental Kit

Geyser/ Water heating

Dustbin

Slippers

Towels

Bathroom phone

Bidet

Body soap

Conditioner

Telephone

Cable channels

Flat-screen TV

Cushions

Duvet

Linens

Wake up service

See All

OPTION 1

Non Refundable

₹2,801

₹5,433

48% OFF

+ ₹372 taxes / night

Update Price

Earn 31 Reward Points

Flat ₹412.28 off included with coupon DOMSTAY

Amenities

Location

Sector 51, Gurgaon, Haryana, 122003

View on Maps

Ratings & Reviews

4.1/5

432 Ratings

shubham kharosekar

3/5

22 Jan, 2024

This place creates a good first impression but after that it all goes haywire The rooms are very congested and ideal for only one person. The bed is also pretty small and have a non standard size The room service is not great and the food taste is average here. But the ambiance is nice. Well decorated and good for insta lovers.

Hanan Azad

5/5

26 Dec, 2023

room size and cleaniliness was up to the mark, really helpful, cooperative, and quick responsive staff team. I was there during my friends wedding, from laundry to late arrivals of the guests they managed everything in the most decent way. I would definately visit again. Keep Up The Good Work!!!

Kannan Gupta

5/5

30 Jan, 2024

The rooms were very clean the food was amazing the staff were very friendly they were treat us very well

rajat mehla

2/5

17 Sep, 2023

What still holds up well ? Spacious rooms Convenient location What leaves much to be desired ? Food quality Room cleanliness Questionable choices in bedsheets and pillow colors What's truly disappointing: The service provided here is a major letdown. The availability of hot water is inconsistent, requiring guests to request it, which can result in a 25-minute wait. There are instances when they fail to activate it, leading to further inconvenience for guests who must repeatedly follow up for such a basic necessity. Upon my arrival, I requested a change of bedsheets due to their unclean state. However, the hotel lacks 24/7 housekeeping services, so my request was denied. I was informed that I would have to wait until 7 AM the following morning to have the bedsheets changed, even though they were already dirty upon my arrival. Additionally, the hotel's staff lacks proper training. Only a few individuals in formal attire seem to be present, with little motivation to provide adequate service and a tendency to pass the time without attending to guests' needs.

shubham kharosekar

3/5

22 Jan, 2024

Hanan Azad

5/5

26 Dec, 2023

Kannan Gupta

5/5

30 Jan, 2024

The rooms were very clean the food was amazing the staff were very friendly they were treat us very well

Sameer Sharma

5/5

11 Sep, 2023

The hotel was good. Food was tasty. Staff was very curtious and helpful. Overall the experience was really great. Stayed with a kid and she enjoyed it too.

rajat mehla

2/5

17 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.