Mahadev Palace

3.7/5(609 Reviews) rating

3 Star Hotel locationPin

Jaisalmer, Rajasthan

1/56

Quick Facts

Check-In

2:00 AM

Check-Out

10:00 AM

Popular Amenities

24-hour security

Air conditioning

CCTV

Doctor on call available

Hotel safe deposit box (not room safe box)

Housekeeping services

Laundry

Newspaper

Power Back up

Sanitizer

Bell staff/porter

Room service

Parking

Lawn

Restaurant

Airport shuttle service

Business center

Conference Center

Forex

Show all Amenities

General Amenities

24-hour security

Air conditioning

CCTV

Doctor on call available

Hotel safe deposit box (not room safe box)

Housekeeping services

Laundry

Newspaper

Power Back up

Sanitizer

Bell staff/porter

Room service

Parking

Lawn

Food & Beverages

Restaurant

Services

Airport shuttle service

Business

Business center

Conference Center

Forex

Guest Profile

Children allowed.

Visitors allowed within the premises.

Guests who have fever are not allowed.

Guests below 18 years of age NOT allowed.

Bachelors are allowed.

Unmarried couples are allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Food from outside NOT allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

All rooms are fully sanitized between two stays.

Property staff understands all hygiene guidelines.

All common areas are fully sanitized regularly.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption NOT allowed within the premises.

Non-Veg NOT allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

Property Rules

Guest Profile

Children allowed.

Visitors allowed within the premises.

See All

Guest Profile

Children allowed.

Visitors allowed within the premises.

Guests who have fever are not allowed.

Guests below 18 years of age NOT allowed.

Bachelors are allowed.

Unmarried couples are allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Food from outside NOT allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

All rooms are fully sanitized between two stays.

Property staff understands all hygiene guidelines.

All common areas are fully sanitized regularly.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption NOT allowed within the premises.

Non-Veg NOT allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

₹1,971

₹2,124

7% OFF

+ ₹184 taxes / night

Earn 21 Reward Points

Select Rooms

Deluxe Room

196 sq.ft (18.21 sq.mt)

Air conditioning

Attached bathroom

Blanket

Desk

Fan

Free toiletries

Laundry

Safe

Shower

Closet

Housekeeping

Mirror

Work Desk

Hairdryer

Dustbin

Towels

See All

OPTION 1

Partial Refundable

₹1,971

₹2,124

7% OFF

+ ₹184 taxes / night

Update Price

Earn 21 Reward Points

Amenities

Location

Industrial Area, Jaisalmer, Rajasthan, 345001

View on Maps

Ratings & Reviews

3.7/5

609 Ratings

Advait Shukla

1/5

17 Nov, 2023

Extremely bad experience at this hotel! Except the outside look of the hotel and its palace like look, there is absolutely nothing good in this hotel. The staff doesn't respond on time, the quality of food is pathetic, the service is absolutely not what you would expect in a hotel which claims to be a 3-star hotel. Further, the rooms are extremely unclean, you may find spiders crawling with you while you are asleep. The bathrooms do not drain. Overall, if you are spending so much money on a hotel room, better book it somewhere else and not here!

Amol Metkar

1/5

2 Jan, 2024

We had very bad experience with this hotel. Very dirty hotel room, dinners location, food is so cold like it was yesterday prepied. no internet services.manager was very rude. Food was cold and was not good. Don’t waste your money and time by coming to this hotel.

Avneet Hair

1/5

22 Dec, 2023

We had very bad experience with this hotel.no internet services. No hot water. Had to wait for 1 and half hour for hot water in the morning and night time. When you reach front disk for help they just cut off your phone.manager was very rude. Food was cold and was not good. Don’t waste your money and time by coming to this hotel.

Sandeep Chauhan

2/5

31 Dec, 2023

Despite of booking a room rent of INR 7200+ for a night, there was nothing in terms of services like water, Tea kit , kettle. Literally had to beg for these. Also, Since there was complementary Breakfast plan included in the booking through Cleartrip, they refused for the Breakfast twice. It was offered when I called Cleartrip. Very arrogant and unprofessional staff. Management should look into it.

Advait Shukla

1/5

17 Nov, 2023

Amol Metkar

1/5

2 Jan, 2024

Avneet Hair

1/5

22 Dec, 2023

Sandeep Chauhan

2/5

31 Dec, 2023

shanky mahajan

2/5

16 Jan, 2024

Not a good experience at al. We went there on 4th January. We had a including breakfast in our package. In name of breakfast they are giving us only toast and poha. Are you kidding. Overrated over budgetted

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.