Meritas Crystal Resort

4.1/5(1.99K Reviews) rating

4 Star Hotel locationPin

Lonavala, Maharashtra

1/77

About hotel

Experience the epitome of comfort in a captivating ambience at our exquisite 3-star resort, strategically located on the historic Mumbai-Pune highway. Crystal County Resort is the perfect haven of tranquility, offering affordable accommodations suitable for a variety of people. Nestled between the enchanting towns of Khandala and Lonavala, our resort bridges the gap between convenience and serenity. Start your day with a delectable buffet breakfast that will awaken your senses and kickstart your day. Stay connected with seamless Wi-Fi connectivity that permeates every corner of our resplendent resort. Take a revitalizing plunge in our crystalline swimming pool or surrender to serenity in our charming coffee shop, which offers a mesmerizing view of the azure pool. Whether you're planning a corporate gathering or an intimate soirée, our resort boasts both indoor and outdoor venues to cater to your needs. Indulge in our entertainment zone, a sanctuary where guests can enjoy an assortment of exhilarating indoor games. Whether you're visiting for business or leisure, our meticulously appointed rooms and suites are designed to ensure an unparalleled stay. Each abode is equipped with air-conditioning, a state-of-the-art flat-screen TV, a telephone, a cozy seating area, a spacious work desk, and an en-suite bathroom with invigorating hot/cold running water and luxurious toiletries. Embark on a culinary odyssey at Bombay Gourmet, our esteemed multi-cuisine restaurant known for its mastery in South Indian, Indian, Tandoori, and Chinese delicacies. For a more laid-back ambiance, visit our delightful coffee shop, where you can enjoy a steaming cup of coffee and delectable light snacks. And for those seeking an extraordinary experience, our Hookah Bar is the perfect oasis of uniqueness. Conveniently located near key attractions, our resort is just a stone's throw away from the resplendent Lonavala Lake Waterfall and the majestic Bhushi Dam. With seamless accessibility from the Khandala Railway Station, the Khandala Bus Stand, and the Pune Airport, reaching our idyllic abode is a breeze. What truly sets us apart is our unparalleled commitment to creating a welcoming ambiance and our unrivaled location. Don't waste any time and book your stay at the enchanting Crystal County Resort online today. Discover warm hospitality intertwined with a picturesque setting, promising an unforgettable experience that transcends the ordinary. Find the best Meritas Crystal Resort room prices and book Meritas Crystal Resort online for a truly memorable stay. Located at Old Mumbai Pune Highway, Tungarli, opp. Raheja Hill Resort, 410401 Lonavala, India.

Highlights

• Charming 3-star resort located on the old Mumbai-Pune highway between Khandala and Lonavala • Budget-friendly with a coffee shop overlooking the swimming pool and free Wi-Fi connectivity • 4.5 km from Lonavala Lake Waterfall and 8 km from Bhushi Dam • Beautiful swimming pool and indoor/outdoor venues for corporate and private events • Entertainment zone with various indoor games • Well-equipped rooms and suites with amenities like air-conditioner, flat-screen TV, and attached bathroom • Multi-cuisine restaurant, coffee shop, and Hookah Bar on-site • 2.5 km from Khandala Railway Station, 5 km from Khandala Bus Stand, and 75.5 km from Pune Airport • Nearby attractions include Ryewood Park, Karla Caves, and Lohgarh Fort • Welcoming ambience and great location make it a popular choice for both casual and business travelers.

Quick Facts

Check-In

1:00 PM

Check-Out

11:00 AM

Popular Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Electronic keycard

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Multilingual Staff

Newspaper

Power Back up

Sanitizer

Smoke Detector

Umbrellas

Bell staff/porter

Room service

Wheelchair

Parking

Common seating area

Lawn

Public Bathroom

Car rental desk

Board Games / Puzzles

Game Room

Beachfront

Cycling

Restaurant

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Luggage assistance

Printing services available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Electronic keycard

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Multilingual Staff

Newspaper

Power Back up

Sanitizer

Smoke Detector

Umbrellas

Bell staff/porter

Room service

Wheelchair

Parking

Common seating area

Lawn

Public Bathroom

Car rental desk

Activities

Board Games / Puzzles

Game Room

Beachfront

Cycling

Food & Beverages

Restaurant

Services

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Luggage assistance

Printing services available

Business

Banquet Facilities

Business center

Conference Center

Guest Profile

Children allowed.

Guests required to have Arogya Setu app.

Guests who have fever are not allowed.

Guests below 18 years of age allowed.

Bachelors are allowed.

Visitors NOT allowed within the premises.

Unmarried couples are allowed.

Check-in instructions

Aadhar, Passport, Drivers License and Government IDs are acceptable ID Proofs.

Restrictions

Food from outside NOT allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

All rooms are fully sanitized between two stays.

Property staff understands all hygiene guidelines.

All common areas are fully sanitized regularly.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Property Rules

Guest Profile

Children allowed.

Guests required to have Arogya Setu app.

See All

Guest Profile

Children allowed.

Guests required to have Arogya Setu app.

Guests who have fever are not allowed.

Guests below 18 years of age allowed.

Bachelors are allowed.

Visitors NOT allowed within the premises.

Unmarried couples are allowed.

Check-in instructions

Aadhar, Passport, Drivers License and Government IDs are acceptable ID Proofs.

Restrictions

Food from outside NOT allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

All rooms are fully sanitized between two stays.

Property staff understands all hygiene guidelines.

All common areas are fully sanitized regularly.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

₹2,998

₹4,579

35% OFF

+ ₹418 taxes / night

Earn 34 Reward Points

Flat ₹443.79 off included with coupon DOMSTAY

Select Rooms

Standard Room with Sit Out

Air conditioning

Attached bathroom

Blanket

Bottle of Water

Desk

Fan

Free toiletries

WiFi Access

Shower

Closet

Hangers

Housekeeping

Sanitizers

Work Desk

Dental Kit

Geyser/ Water heating

Hairdryer

Dustbin

Towels

Telephone

See All

OPTION 1

Non Refundable

₹2,998

₹4,579

35% OFF

+ ₹418 taxes / night

Update Price

Earn 34 Reward Points

Flat ₹443.79 off included with coupon DOMSTAY

Amenities

Location

Tungarli, Lonavala, Maharashtra, 410401

View on Maps

Ratings & Reviews

4.1/5

1.99K Ratings

Sanjivni Gupta

3/5

29 Dec, 2023

The rooms are not clean. The linen (pillow covers) had shoe prints. After repeated reminder then the bathroom was cleaned properly. The bathroom tiles were extremely dirty. Hand towel had to be asked for every single day. Food was not good and service is extremely slow. They took 45min to get fresh food in the breakfast buffet making us late for our appointment. Hot water supply was really bad, at 6 in the morning I had to try and find a staff in the hotel which was a task (because no one is available at the reception till 8).

Varun Singh

2/5

29 Oct, 2023

Meritas Crystal - A Mixed Experience My recent stay at Meritas Crystal was a mixed bag. The resort boasts friendly and accommodating staff, which is a definite plus. However, there were some notable issues that marred the experience. Firstly, the absence of basic amenities like hand wash was surprising and concerning. Hygiene should be a top priority, and this oversight was a letdown. The malfunctioning AC remote added to the discomfort, as a working AC is essential for a comfortable stay. The game zone's poorly maintained equipment was disappointing for those seeking recreational activities. Moreover, a room with an unpleasant odor upon opening was a significant downside. A bad smell upon entering a room is never a pleasant experience. On the bright side, the staff's positive attitude and service were commendable and somewhat balanced out the negatives. In conclusion, Meritas Crystal shows potential, but it needs to improve on its basic amenities, maintenance, and room odor issues to provide a more enjoyable and comfortable experience for guests.

abhishek Saha

5/5

29 Dec, 2023

The hospitality and food was great and sumptuous. Value for money. A special word of thanks to the service team for their cordial behaviour especially Imran. He was very courteous and professional to us. We enjoyed the stay here.

Aditya Chopra

4/5

3 Oct, 2023

The room was really very nice at this price point. The food is good as well. We really liked it. However, I didn't like the fact that they have some rulebook which they want you to sign-in on check-in like outside food is not allowed. They seem to be quite strict in terms of their rules like check-out time. It feels like you've come to a school. :D Overall the stay was quite pleasant.

Sanjivni Gupta

3/5

29 Dec, 2023

Varun Singh

2/5

29 Oct, 2023

abhishek Saha

5/5

29 Dec, 2023

Gautam Jain

1/5

8 Dec, 2023

We booked super deluxe room here on the occasion of birthday but the birthday got ruined. Room was like a chawl , the room was supposed to have a good bath tub and balcony but the balcony was having leakage from everywhere. The dirty water was accumulated from the top floor. The bathroom hygeine was really bad. Totally disappointed.

Aditya Chopra

4/5

3 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.