New Mandala(Golden Spa & Resort)

google-logo3.6/5(837 Reviews)rating3 Star HotellocationPinDarjeeling, West Bengal
Food & Dining 1
Public Areas 2
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    About hotel

    Escape to the tranquil hills of Darjeeling and experience the soothing touch of nature at New Mandala(Golden Spa & Resort). Located at Coochbehar Road, Near Clock tower Gandhi Road, our resort boasts of world-class amenities and warm hospitality, promising you a rejuvenating stay. Start your day with a delectable treat at our exceptional on-site restaurant, where you can choose from a wide range of local and international cuisines. Our round-the-clock front desk and room service ensure that your every need is taken care of, anytime. Relax in the comfort of our spacious and beautifully designed rooms, each equipped with a private bathroom featuring a refreshing shower. Catch up on your favorite shows on the satellite channels of the flat-screen TV or keep your valuables secure in the in-room safety deposit box. Our resort is conveniently located near popular tourist attractions like the Himalayan Mountaineering Institute And Zoological Park, Mahakal Mandir, and Japanese Peace Pagoda, making it the perfect base for your adventures in Darjeeling. And with the Bagdogra International Airport just 70 km away, reaching us is easy even if you are flying in. But what truly sets us apart is the serene environment of our resort, where you can rejuvenate your mind, body, and soul at our Golden Spa. With complimentary WiFi available throughout the property, you can stay connected and share your unforgettable experiences with your loved ones. Whether you are on a romantic getaway, a family vacation, or a corporate retreat, we have got you covered with our affordable New Mandala(Golden Spa & Resort) room prices. Book New Mandala(Golden Spa & Resort) online and immerse yourself in the breathtaking beauty of Darjeeling. Let us make your stay truly unforgettable.
    Highlights
    • Located in Darjeeling, perfect for exploring the city's charm and attractions. • On-site restaurant for convenient dining options. • 24-hour front desk and room service for guests' needs • Complimentary WiFi available throughout the property. • Private bathrooms in each room with showers. • Flat-screen TV with satellite channels and safety deposit box in all rooms. • Close proximity to popular tourist spots such as Himalayan Mountaineering Institute And Zoological Park, Mahakal Mandir, and Japanese Peace Pagoda. • Only 70 km from the Bagdogra International Airport, ideal for both business and leisure travelers. • Choice of luxury, boutique, and budget options to cater to all types of travelers.
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    Quick Facts

    Check-In
    12:00 PM
    Check-Out
    11:00 AM
    Popular Amenities
    Popular Amenities
      General Amenities

      24-hour security

      Bathroom

      CCTV

      Doctor on call available

      Hotel safe deposit box (not room safe box)

      Housekeeping services

      Intercom

      Laundry

      Lift/ Elevator

      Newspaper

      Power Back up

      Sanitizer

      Torch

      Umbrellas

      Room service

      Food & Beverages

      Restaurant

      Business

      Business center

      Conference Center

      Guest Profile

      Guests who have fever are not allowed.

      Visitors NOT allowed within the premises.

      Children allowed.

      Unmarried couples are allowed.

      Stag Entry NOT allowed.

      Guests below 18 years of age NOT allowed.

      Check-in instructions

      Aadhar, Passport and Drivers License are acceptable ID Proofs.

      Restrictions

      Private parties or events are NOT allowed at the property.

      Smoking NOT allowed within the premises.

      Food from outside NOT allowed within the premises.

      Payment Policies

      Guests can pay by Debit/ Credit Card (VISA & Mastercard).

      Safety & Security

      All government COVID-19 guidelines for Food Hygiene followed.

      Property staff understands all hygiene guidelines.

      Pet Policy

      Pets NOT allowed within the premises.

      Food & Beverages

      Alcohol consumption allowed within the premises.

      Non-Veg allowed within the premises.

      Others

      Government aligned quarantine protocol being followed.

      Property Rules
      Guest Profile

      Guests who have fever are not allowed.

      Visitors NOT allowed within the premises.

      Property Rules
        Guest Profile

        Guests who have fever are not allowed.

        Visitors NOT allowed within the premises.

        Children allowed.

        Unmarried couples are allowed.

        Stag Entry NOT allowed.

        Guests below 18 years of age NOT allowed.

        Check-in instructions

        Aadhar, Passport and Drivers License are acceptable ID Proofs.

        Restrictions

        Private parties or events are NOT allowed at the property.

        Smoking NOT allowed within the premises.

        Food from outside NOT allowed within the premises.

        Payment Policies

        Guests can pay by Debit/ Credit Card (VISA & Mastercard).

        Safety & Security

        All government COVID-19 guidelines for Food Hygiene followed.

        Property staff understands all hygiene guidelines.

        Pet Policy

        Pets NOT allowed within the premises.

        Food & Beverages

        Alcohol consumption allowed within the premises.

        Non-Veg allowed within the premises.

        Others

        Government aligned quarantine protocol being followed.

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        Amenities

        Location
        Limbugaon, Darjeeling, West Bengal, 734001

        Ratings & Reviews

        3.6/5

        837 Ratings

        Arka Biswas
        google-logo
        5/5
        29 Jan, 2024

        Familiar hotel. Room condition good. Bed quality good. Food quantity and quality good. Secure hotel. Nice view from room. Good location.

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        Dolan Roy
        google-logo
        5/5
        25 Jan, 2024

        Stay was amazing..Very friendly and cooperate staffs. Location is also feasible.Highly Recommended

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        Md. Zinnatul Karim
        google-logo
        5/5
        3 Apr, 2023

        Very Good Hotel with very reasonable price. Hotel's staff are also highly professional, friendly and well mannered though most Hotels in Darjeeling has a bad reputation for service. But this hotel is different from others . I found not a single issue against them. By the way me and my family is very highly sensitive regarding service. I stayed there 6 nights along with my family and my experience was very good . It will be my first preference for Staying in Darjeeling whenever I visit . I hope they will keep up this standard in future..

        Read More

        3.6/5

        837 Reviews

        Arka Biswas
        google-logo
        5/5
        29 Jan, 2024
        Familiar hotel. Room condition good. Bed quality good. Food quantity and quality good. Secure hotel. Nice view from room. Good location.
        Dolan Roy
        google-logo
        5/5
        25 Jan, 2024
        Stay was amazing..Very friendly and cooperate staffs. Location is also feasible.Highly Recommended
        Md. Zinnatul Karim
        google-logo
        5/5
        3 Apr, 2023
        Very Good Hotel with very reasonable price. Hotel's staff are also highly professional, friendly and well mannered though most Hotels in Darjeeling has a bad reputation for service. But this hotel is different from others . I found not a single issue against them. By the way me and my family is very highly sensitive regarding service. I stayed there 6 nights along with my family and my experience was very good . It will be my first preference for Staying in Darjeeling whenever I visit . I hope they will keep up this standard in future..
        Bhavna shrestha
        google-logo
        1/5
        20 Sep, 2023
        This is succha worst hotel with very bad attitude of receptionist atleast being from a front office one should be very polite and helpful and the service was very poor tho i went wrh my colleagues for two days and it was a business trip my God they don't have water in flush even after complaining lot of times still nothing and have to change the room at night 10 pm and the next room they gave that was too dirty i ask them atleast for dusting they come with the excuses uffff and sooo unhygienic very dirty with poor hospitality management also they also some people for private party which is very disturbing Succha a Unprofessional Management Hotel with staff , receptionist Girls' attitude is like the Hotel Owner who doesn't care about the guests I m feeling very bad that i took my colleagues to this place as they are not from Darjeeling sooo disappointed ☹️
        Waqar Ahmad
        google-logo
        1/5
        31 Dec, 2023
        The worst hotel I have ever booked. Cleanliness of the rooms and laundry is pathetic.

        All Policies

        All Policies
          Booking Policy
          It is mandatory for all guests to present valid government photo ID’s at the time of check-in.
          The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.
          Extra guests are subject to availability. And it might incur additional charges.
          If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.
          Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.
          Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.
          The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.
          Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.
          Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.
          For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.
          The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.
          If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.
          If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.
          Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.
          Hotel Cancellation Policy
          User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.
          Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.
          User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.
          Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.
          Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.
          If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          In case of no show at the hotel, you'll be charged the entire booking amount.
          If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.
          Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.
          The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.
          Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.
          Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.
          If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.
          Modification and Reschedule Policy
          Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.
          After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.

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          Hotel Exterior

          New Mandala(Golden Spa & Resort) - Darjeeling - Hotel Exterior

          Food & Dining

          New Mandala(Golden Spa & Resort) - Darjeeling - Food & Dining

          Public Areas

          New Mandala(Golden Spa & Resort) - Darjeeling - Public Areas

          Public Areas

          New Mandala(Golden Spa & Resort) - Darjeeling - Public Areas

          Food & Dining

          New Mandala(Golden Spa & Resort) - Darjeeling - Food & Dining

          Hotel Exterior

          New Mandala(Golden Spa & Resort) - Darjeeling - Hotel Exterior

          Hotel Exterior

          New Mandala(Golden Spa & Resort) - Darjeeling - Hotel Exterior

          Hotel Exterior

          New Mandala(Golden Spa & Resort) - Darjeeling - Hotel Exterior

          Hotel Exterior

          New Mandala(Golden Spa & Resort) - Darjeeling - Hotel Exterior

          Outdoors

          New Mandala(Golden Spa & Resort) - Darjeeling - Outdoors

          Food & Dining

          New Mandala(Golden Spa & Resort) - Darjeeling - Food & Dining

          Food & Dining

          New Mandala(Golden Spa & Resort) - Darjeeling - Food & Dining

          Food & Dining

          New Mandala(Golden Spa & Resort) - Darjeeling - Food & Dining

          Food & Dining

          New Mandala(Golden Spa & Resort) - Darjeeling - Food & Dining

          Food & Dining

          New Mandala(Golden Spa & Resort) - Darjeeling - Food & Dining

          Food & Dining

          New Mandala(Golden Spa & Resort) - Darjeeling - Food & Dining

          Public Areas

          New Mandala(Golden Spa & Resort) - Darjeeling - Public Areas

          Public Areas

          New Mandala(Golden Spa & Resort) - Darjeeling - Public Areas

          Public Areas

          New Mandala(Golden Spa & Resort) - Darjeeling - Public Areas

          Public Areas

          New Mandala(Golden Spa & Resort) - Darjeeling - Public Areas

          10

          3.6

          837

          24-hour security

          Bathroom

          CCTV

          Doctor on call available

          Hotel safe deposit box (not room safe box)

          Housekeeping services

          Intercom

          Laundry

          Lift/ Elevator

          Newspaper

          Power Back up

          Sanitizer

          Torch

          Umbrellas

          Room service

          Restaurant

          Business center

          Conference Center