Novotel Goa Dona Sylvia Hotel

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Gap period enforced between guest stays - 48 hours.

Shield between guests and staff in main contact areas.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Staff temperature checks are conducted regularly.

Property is cleaned with disinfectant.

Guests are provided with free hand sanitizer.

Property confirms they are implementing enhanced cleaning measures.

Staff wears personal protective equipment.

Masks are available to guests.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Protective clothing is available to guests.

Contactless check-in is available.

Gloves are available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

You'll be asked to pay the following charges at the property: Christmas Eve (24 December) Gala Dinner per adult: INR 0.

Christmas Eve (24 December) Gala Dinner per child: INR 1250 (from 6 to 12 years old).

Christmas Day (25 December) Gala Dinner per adult: INR 0.

Christmas Day (25 December) Gala Dinner per child: INR 2250 (from 6 to 12 years old).

New Year's Eve (31 December) Gala Dinner per adult: INR 0.

New Year's Eve (31 December) Gala Dinner per child: INR 3750 (from 6 to 12 years old).

We have included all charges provided to us by the property..

Pool access available from 7 AM to 7 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Service animals not allowed.

Pets not allowed.