OYO 74963 Ruby Grand Inn

2.5/5(261 Reviews) rating

3 Star Hotel locationPin

Hyderabad, Telangana

1/36

Quick Facts

Check-In

12:00 PM

Check-Out

11:00 AM

Popular Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Multilingual Staff

Power Back up

Sanitizer

Caretaker

Room service

Parking

Common seating area

Luggage assistance

Show all Amenities

General Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Multilingual Staff

Power Back up

Sanitizer

Caretaker

Room service

Parking

Common seating area

Services

Luggage assistance

Guest Profile

Guests below 18 years of age NOT allowed.

Children allowed.

Guests who have fever are not allowed.

Visitors NOT allowed within the premises.

Unmarried couples are allowed.

Bachelors are allowed.

Guests required to have Arogya Setu app.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Private parties or events are NOT allowed at the property.

Food from outside NOT allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All rooms are fully sanitized between two stays.

Property staff understands all hygiene guidelines.

All common areas are fully sanitized regularly.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption NOT allowed within the premises.

Others

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property Rules

Guest Profile

Guests below 18 years of age NOT allowed.

Children allowed.

See All

Guest Profile

Guests below 18 years of age NOT allowed.

Children allowed.

Guests who have fever are not allowed.

Visitors NOT allowed within the premises.

Unmarried couples are allowed.

Bachelors are allowed.

Guests required to have Arogya Setu app.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Private parties or events are NOT allowed at the property.

Food from outside NOT allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All rooms are fully sanitized between two stays.

Property staff understands all hygiene guidelines.

All common areas are fully sanitized regularly.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption NOT allowed within the premises.

Others

Government aligned quarantine protocol being followed.

Contactless room service option available.

₹1,825

₹2,279

20% OFF

+ ₹189 taxes / night

Earn 20 Reward Points

Select Rooms

Classic Room

Air conditioning

Desk

Fan

Refrigerator

Shower

Sofa

Conditioner

Shampoo

Towels

WiFi services

Outdoor furniture

See All

OPTION 1

Refundable

₹1,825

₹2,279

20% OFF

+ ₹189 taxes / night

Update Price

Earn 20 Reward Points

Amenities

Location

Gachibowli, Hyderabad, Telangana, 500032

View on Maps

Ratings & Reviews

2.5/5

261 Ratings

Gaurav Sharma

1/5

4 Dec, 2023

One advice - avoid booking it online. My booking turned into a nightmare due to a severe breakdown in communication and support from both the property and OYO. I had made a booking using Agoda. On the day of arrival I tried to contact the property to inform them about my late arrival. Shockingly, there was no direct contact information provided in the booking details, leaving me with no option but to call the central OYO helpline (managed to get it from Agoda because the number provided on Google Maps was of no help at all). The OYO helpline experience itself was frustrating, with numerous attempts needed to find someone willing to assist. Even after reaching an executive, they were unable to establish contact with the property manager or area manager. Upon my late arrival, the reception at the property refused to acknowledge my booking, insisting on a balance payment for because the price I booked this property was complimentary and was not their official price. After considerable back-and-forth with the OYO helpline, an alternative accommodation was arranged. I now have serious doubts about the reliability of both OYO and online platforms in ensuring a seamless booking process at such properties.

jeethesh pai

1/5

9 Jan, 2024

Terrible experience. After payment we realised that hotel had done the pest control and pungent smell was making breathing difficult. We left the hotel with our kids. Blanket were not washed. Bathroom was not clean. Not good for families especially if they are with kids.

crafe Production

1/5

18 Nov, 2023

The experience was so bad that my brain doesn't even wanna remember it, Smelling room, Very slow WIFI, broken TV, darty bed, bed bugs, arrogant staff, you can also find used condoms under the blanket. They also will ask for more money even if you have paid online, the hotel is available for online booking but they won't accept. I think the hotel needs to pay people to stay here rather than asking for money. And yes the rates online are fake the actual charge here is 1500 for the AC room and 1300 for Non AC.

We Work

2/5

7 Nov, 2023

A Worst Oyo Ruby Grand Inn is situated in Gachibowli. My experience was terrible, and even though I used Oyo to reserve the accommodation, they wouldn't take it. The registration book is visible on the ground level; the prices charged are their own, not Oyo's. They won't accept if you show them your Oyo reservation as well. While AC rooms cost Rs.1350/- and non-AC rooms cost Rs.1100/-, the true value of these rooms and services is much higher at Rs.600/-. This hotel has a comedic touch: the lift will shut on its own and we won't have to close the left doors 😃. A man will sit in reception; he cannot even smile.

Gaurav Sharma

1/5

4 Dec, 2023

jeethesh pai

1/5

9 Jan, 2024

crafe Production

1/5

18 Nov, 2023

We Work

2/5

7 Nov, 2023

Deekshith Mogra

1/5

19 Oct, 2023

Such a worst room in Ruby grand, no proper lighting, in bathroom nothing working, no lights in bathroom, such a worst experience. Also the price shown in OYO is fake and they take extra money when we reach the hotel, as they know that we have already paid online and sure that customer has to either pay or will leave the paid money.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.