OYO Townhouse 282 Golf Course Road Gurgaon

3.9/5(393 Reviews) rating

4 Star Hotel locationPin

Gurgaon, Haryana

OYO Townhouse 282 Golf Course Road Gurgaon featured

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Quick Facts

Check-In

12:00 PM

Check-Out

11:00 AM

Guest Profile

Visitors allowed within the premises.

Guests below 18 years of age NOT allowed.

Children allowed.

Unmarried couples allowed.

Only Male Guests NOT allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Smoking allowed within the premises.

Food from outside NOT allowed within the premises.

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Property Rules

Guest Profile

Visitors allowed within the premises.

Guests below 18 years of age NOT allowed.

See All

Guest Profile

Visitors allowed within the premises.

Guests below 18 years of age NOT allowed.

Children allowed.

Unmarried couples allowed.

Only Male Guests NOT allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Smoking allowed within the premises.

Food from outside NOT allowed within the premises.

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

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Amenities

Location

DLF Phase 1, Gurgaon, Haryana, 122022

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Ratings & Reviews

3.9/5

393 Ratings

Nikita Khosla

1/5

12 Sep, 2023

Bad customer service and rude staff. They charge extra for utensils and don’t allow outside food now but before they did. And don’t even send the staff for basic needs. Total waste of money. Please don’t book here to ruin your experience.

Praveen

3/5

2 Dec, 2022

Located in prime location, though in a small street. The hotel is newly constructed, looks fresh painted, new toiletries, and is well maintained, but the walls are hollow, doors & windows have air gap, so has poor thermal and noise isolation. The hotel has tink bit of shady feeling. Would recommend for men, friends groups, but not for couples.

Yash Kumar

1/5

21 Feb, 2023

⚠️THIS HOTEL IS A SCAM ⚠️ I've booked this HOTEL for 2 guests and got the confirmation too, but the manager modified the booking for 1 guest intentionally. After raising a complaint against them at oyo customer care, the executive said that " the hotel manager modified booking and denying to us, we have raised a complaint against the hotel, we're sorry, this booking can't be modified by our end" so i cancelled the booking. I'm warning you'll, don't book this hotel, manger and employees will charge you extra money and you'll be harrassed. Many guests faced the same problem in the reviews, I request you'll don't book this hotel. Note for the manager:" teri dukan jaldi band hogi, jyada din nhi chalne wala tera ye dhanda"

Mayank Bhasin

3/5

22 Nov, 2022

It was an average stay, I had trouble in the first hour of my stay where I was getting late for a meeting but didn't had towels, shower gel or least drinking water. I called thrice at the reception asking for them but there was not any concrete answer but giving lame excuses. In the end I got ready without shower & got late too. I asked for refund but their policy didn't allowed it which I challenged but they didn't had any proper answer. These hotels really need to step up their game & provide the basic amenities required for their guest to stay rather than harassing them over these small things.

Nikita Khosla

1/5

12 Sep, 2023

Praveen

3/5

2 Dec, 2022

Yash Kumar

1/5

21 Feb, 2023

Hyder Zaidi

5/5

12 Jul, 2023

Rooms were good and the staff were also supportive. Food was also good over all it was a good experience

Mayank Bhasin

3/5

22 Nov, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.