Palm Dale Heritage

4.6/5(170 Reviews) rating

3 Star Hotel locationPin

Alleppey, Kerala

1/25

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Popular Amenities

Air conditioning

Bathroom

Hotel safe deposit box (not room safe box)

Housekeeping services

Kitchenette

Laundry

Newspaper

Power Back up

Sanitizer

Umbrellas

Parking

Common seating area

Lawn

Terrace

Restaurant

Lounges/bars

Show all Amenities

General Amenities

Air conditioning

Bathroom

Hotel safe deposit box (not room safe box)

Housekeeping services

Kitchenette

Laundry

Newspaper

Power Back up

Sanitizer

Umbrellas

Parking

Common seating area

Lawn

Terrace

Food & Beverages

Bar

Restaurant

Lounges/bars

Guest Profile

Bachelors are allowed.

Children allowed.

Visitors NOT allowed within the premises.

Unmarried couples NOT allowed.

Check-in instructions

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

Restrictions

Private parties or events are NOT allowed at the property.

Smoking NOT allowed within the premises.

Food from outside NOT allowed within the premises.

Payment Policies

Debit/ Credit Cards are not accepted.

Safety & Security

CCTV in common areas.

Safety deposit box.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption NOT allowed within the premises.

Others

Property is Elderly-friendly/Disabled-friendly.

Property Rules

Guest Profile

Bachelors are allowed.

Children allowed.

See All

Guest Profile

Bachelors are allowed.

Children allowed.

Visitors NOT allowed within the premises.

Unmarried couples NOT allowed.

Check-in instructions

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

Restrictions

Private parties or events are NOT allowed at the property.

Smoking NOT allowed within the premises.

Food from outside NOT allowed within the premises.

Payment Policies

Debit/ Credit Cards are not accepted.

Safety & Security

CCTV in common areas.

Safety deposit box.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption NOT allowed within the premises.

Others

Property is Elderly-friendly/Disabled-friendly.

₹3,522

₹5,583

37% OFF

+ ₹540 taxes / night

Earn 40 Reward Points

Flat ₹661.22 off included with coupon DOMSTAY

Select Rooms

Heritage Deluxe

Air conditioning

Desk

Fan

Shower

Blanket

Electric kettle

Room Service

Soundproof

Conditioner

Shampoo

Toilet

Towels

Charging Points

Hangers

Heating

Mirror

Socket near the bed

Wardrobe/Closet

Cushions

Linens

See All

OPTION 1

Non Refundable

₹3,522

₹5,583

37% OFF

+ ₹540 taxes / night

Update Price

Earn 40 Reward Points

Flat ₹661.22 off included with coupon DOMSTAY

Amenities

Location

Nedumudy, Alleppey, Kerala, 688505

View on Maps

Ratings & Reviews

4.6/5

170 Ratings

Prashanth AD

5/5

10 Jul, 2023

We stayed in July 2022 for 2 nights and we loved the peace and atmosphere of the resort. Absolutely loved the location, the waterfront where we can spend time just gazing at the water and the scenery. The rooms are big and built in the traditional Kerala architecture. The bathroom is open, which is nice, but you will find bugs, lizards and other insects which will not be comfortable. The home-cooked food was excellent, the restaurant is just by the backwater and it is lovely to sit by the water but there were a lot of lizards roaming on the roof which was scary. The last 1km approach road is rough and muddy. Overall the location, service, and rooms make up for the little inconvenience. I would love to go back in the future.

Ganesh SankaraNarayanan Lekshman

5/5

7 Aug, 2023

Excellent destination for the family vacation. The host Mr. Francis was very friendly and adjustable. Excellent service. We went as a group of 18 members including kids and enjoyed our stay there.

likhitha c

5/5

28 Dec, 2023

The stay is good with beautiful backwaters view. We had a good dinner and the host was helpful. We went for kayaking which was complimentary

Vinitha V

4/5

10 Jan, 2023

We had an excellent stay at the Resort. The heritage element is well maintained and was very relaxing. We had very kind people hosting us like Mr. Francis who is running the Resort and two other amazing staffs handling the dining section. We had a great time with the Kayaking activity. Boats of any type as required were available for sight-seeing/staying etc. Scenic place for photography lovers.

Prashanth AD

5/5

10 Jul, 2023

Ganesh SankaraNarayanan Lekshman

5/5

7 Aug, 2023

Excellent destination for the family vacation. The host Mr. Francis was very friendly and adjustable. Excellent service. We went as a group of 18 members including kids and enjoyed our stay there.

likhitha c

5/5

28 Dec, 2023

The stay is good with beautiful backwaters view. We had a good dinner and the host was helpful. We went for kayaking which was complimentary

aneesh antony

3/5

16 Aug, 2023

# Traditional rooms and good ambience. # Service was very poor. Welcome drink empty glass was not cleared even after the next day and removed only by request. Morning black coffee was requested by 6am and took the order by 8am and serverd after 8.45am. Dinner by chef Mejo was very tasty.

Vinitha V

4/5

10 Jan, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.