Phoenix Island Resort

3.6/5(420 Reviews) rating

3 Star Hotel locationPin

Neyyattinkara, Kerala

1/60

About hotel

Nestled in the serene town of Neyyattinkara, Phoenix Island Resort stands out as a premier destination for discerning travelers seeking a perfect blend of modern sophistication and historic charm. The architectural elegance and interior design of the resort exude luxury, with lavish furnishings, art collections, and signature elements that create an inviting atmosphere unlike any other. Located at Pozhiyoor PO, Thiruvananthapuram, Kerala695506, India, the resort offers easy access to iconic landmarks and hidden gems, making it an ideal base for exploring the local culture and attractions. With a stay at Phoenix Island Resort, guests will be just a short distance away from popular sites such as Kovalam Beach, Shri Padmanabhaswamy Temple, Azhimalathara Beach, and Chowara Beach. The nearest major airport, Trivandrum Intl. Airport (TRV), is conveniently located 30.9 km away. The resort features 61 guestrooms, each meticulously designed to provide a comfortable and luxurious stay. Guests can choose from a range of accommodations, including spacious rooms with breathtaking views and luxurious suites that offer a truly indulgent experience. Every room is equipped with modern amenities such as minibars, LCD televisions, complimentary wireless Internet access, and private bathrooms with rainfall showerheads. The resort also offers personalized service and daily housekeeping to ensure a seamless and relaxing stay for every guest. Phoenix Island Resort boasts a range of world-class amenities designed to exceed expectations. Guests can unwind at the outdoor pool, rejuvenate at the state-of-the-art spa and wellness center, or enjoy exquisite dining options that celebrate local flavors and international cuisine. Whether seeking relaxation or productivity, the resort caters to the needs of both leisure and business travelers. The on-site restaurant offers a diverse menu, while 24-hour room service is available for guests' convenience. Business amenities include a 24-hour front desk and complimentary newspapers in the lobby, while free self-parking is provided for guests arriving by car. The resort's captivating guest testimonials highlight exceptional hospitality and personalized service that leave a lasting impression on every visitor. From memorable moments to attentive staff, guests rave about their experiences at Phoenix Island Resort. For those looking to book a stay at the resort, Phoenix Island Resort room prices can be easily found online. Plan your next getaway to Phoenix Island Resort and experience the perfect blend of luxury, comfort, and convenience in Neyyattinkara..

Highlights

• Conveniently located in Neyyattinkara, just a short distance from popular attractions such as Kovalam Beach and Shri Padmanabhaswamy Temple • 61 well-appointed guestrooms with minibars, LCD televisions, and complimentary Wi-Fi for your convenience • Private bathrooms with rainfall showerheads and complimentary toiletries for a luxurious stay • Enjoy stunning views from the outdoor pool or relax in the garden area • Complimentary newspapers in the lobby and a 24-hour front desk for your business needs • Indulge in delicious meals at the on-site restaurant or opt for 24-hour room service • Explore nearby attractions like Azhimalathara Beach, Chowara Beach, and Venkitachalapathy Temple • Visit Poovar Island, Lighthouse Beach, and Hawah Beach for a day of sun and sand • Take a boat ride on Vellayani Lake or enjoy the serene surroundings of Grow Beach • Convenient access to Karamana River, Cochin Cultural Centre, and Attukal Bhagavathy Temple • Close proximity to Consulate General of the UAE for business travelers • Just a short drive from Trivandrum Intl. Airport for easy travel arrangements.

Quick Facts

Check-In

12:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk

Newspaper

Designated Smoking Areas

Show all Amenities

General Amenities

24-hour front desk

Newspaper

Designated Smoking Areas

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

No cribs (infant beds) available.

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

No cribs (infant beds) available.

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹3,131

₹3,711

16% OFF

+ ₹432 taxes / night

Earn 35 Reward Points

Flat ₹580.02 off included with coupon DOMSTAY

Select Rooms

Deluxe Cottages

301.38919999999996 sq.ft (28.00 sq.mt)

Free toiletries

Air conditioning

Fan

Bottle of Water

Refrigerator

Desk

Sofa

Ironing facilities

Towels

WiFi services

Satellite channels

Tea/Coffee maker

Wardrobe/Closet

Clothes Rack

See All

OPTION 1

Partial Refundable

₹3,131

₹3,711

16% OFF

+ ₹432 taxes / night

Update Price

Earn 35 Reward Points

Flat ₹580.02 off included with coupon DOMSTAY

Amenities

Location

Kulathoor, Neyyattinkara, Kerala, 695506

View on Maps

Ratings & Reviews

3.6/5

420 Ratings

Arumugasamy Sureshram

5/5

13 Dec, 2023

Rooms are good and the service is definitely better for the family crowd. Pool is very good. Clean and water is very neat and doesn't hurt the eye. Good depth for seasoned swimmers Food takes time to get prepared but once you get it is really good and yum Rooms can have phones to connect to room service. That's one worrying factor But the manager always picks up and solves the query for you To and fro the rooms is via boat (free of cost) needs to be arranged way early or delay can be expected

Lokesh Chintala

5/5

4 Dec, 2023

Why one should go for phoenix island resort in Poovar ...? 1. No where , we will get a deluxe A/C room in a "Day out" package. 2. Good ambiance , peaceful atmosphere. 3. Obedient, Excellent service by manager. 4. Excellent Kerala style food. Quality and quantity. 5. Free boating which includes in "Day out package" which cannot get anywhere in Poovar. Undoubtedly best place for perfect Day out. "*Full money is justified*" So so happy.

Rishi Kumar

1/5

25 Nov, 2023

Worst Resort ever. They won't clean the rooms and bed and pillows. Room service was very bad. Room boys are from North india they don't respond to us. They Won't provide a towel, water bottle or anything. Rude behaviour. The manager Abilesh is like not educated in hotel management. He won't manage anything there. Also his behavior is rude. Bad cleanliness environment. Food is the worst thing here. You can't find any hotels to eat nearby. So we have to eat at this resort. The price of the food is like star hotel but they provide worse food than the road side hotel. Example I order Chicken 65 it cost Rs. 280 but they gave me cold chicken 65 and it was hard and tasteless. I asked the manager about this but he didn't care about this and said it was good. Likewise they intentionally provide food so late. I don't know why. And I checked on kitchen it was like very bad. Bad bad experience ever. I don't recommend anyone to stay in this Hotel.

HIBRU DAS

1/5

14 Jan, 2024

People, if you wanna explore the nature and finest retreats, I am gonna say you are in the wrong place. Please reconsider your decision to enjoy your stay in the pathetic hotel. If you are an expertly travelled tourist you can find the manners they give to you during your stay and feel the exact bad vibe from the attendees. Why take this resort even if some other resorts provide an even more comfortable stay by all means? Poovar is an amazing place you can see the beauty everywhere in poover but please not this hostel….. Room good Service is very very bad Bachelors, please be aware.. Ps: The 24-hour pool is just hype…

Arumugasamy Sureshram

5/5

13 Dec, 2023

Lokesh Chintala

5/5

4 Dec, 2023

Rishi Kumar

1/5

25 Nov, 2023

Samuel C

5/5

16 Jan, 2024

I had been to this resort for spending Pongal holidays. I stayed there for 2 nights. The ambience was amazing and the room I stayed was very comfortable and neat. The service was also great. The food they served was really good. Thanks to Phoenix resorts.

HIBRU DAS

1/5

14 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.