Polaris Gangtok

4.4/5(53 Reviews) rating

3 Star Hotel locationPin

Gangtok, Sikkim

1/17

About hotel

Step into a world of serenity and escape the chaos of your everyday life at our exquisite Hotel Polaris. Conveniently located on Tibet Road, just 300 meters from the vibrant M G Marg Market, our hotel offers the perfect blend of convenience and tranquility. Situated at an impressive altitude of 6500 feet above sea level, prepare to be captivated by the awe-inspiring vistas of the majestic Himalayas. Indulge in the luxury of choice with our 18 spacious guestrooms, each meticulously designed to cater to the unique needs of every traveler. Whether you prefer a standard room or desire the opulence of our lavish suites, you'll find yourself enveloped in an ambiance of comfort and relaxation. Immerse yourself in the lavish furnishings and exquisite decor that adorn our rooms, creating an atmosphere that is both inviting and enchanting. At Hotel Polaris, we believe in treating our guests like celestial beings. Our dedicated staff is committed to providing exceptional service, ensuring that every moment of your stay is nothing short of extraordinary. From the moment you step foot through our doors, you'll be greeted with genuine warmth and hospitality, leaving you with a lasting impression of our unparalleled commitment to your satisfaction. Unwind amidst the serenity of our peaceful setting, where you can escape the hustle and bustle of your daily life. Take a leisurely stroll through our meticulously manicured gardens or bask in the tranquility of our outdoor terrace, immersing yourself in the breathtaking beauty of nature. Whether you seek a romantic getaway, a memorable family vacation, or a solo adventure, Hotel Polaris offers affordable accommodations suitable for a variety of people. With its unique charm and stunning surroundings, you'll create cherished memories that will endure a lifetime. Don't miss the opportunity to experience the true essence of hospitality. Book your stay at Hotel Polaris online today and embark on a journey of unparalleled luxury and tranquility. Our address is Tibet Road, Arithang, 737101 Gangtok, India, making it easy for our customers to reach us.

Highlights

• Strategically located at Tibet Road, less than 300 meters from M G Marg (Market) • Offers 18 spacious guestrooms divided into five categories • Situated at around 6500 feet above sea level, providing stunning views of the Himalayas • Provides a peaceful setting to rejuvenate and escape the hustle and bustle of daily life • Offers exceptional service and treats guests like gods • Ideal for both casual and business travelers • Offers a unique and special venue for a memorable stay • Provides a range of amenities to cater to different budgets and preferences

Quick Facts

Check-In

1:00 PM

Check-Out

10:30 AM

Rooms

Floors

Popular Amenities

24-hour security

Bathroom

Doctor on call available

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Sanitizer

Torch

Umbrellas

Bell staff/porter

Caretaker

Room service

Parking

Common seating area

Public Bathroom

Restaurant

Luggage assistance

Show all Amenities

General Amenities

24-hour security

Bathroom

Doctor on call available

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Sanitizer

Torch

Umbrellas

Bell staff/porter

Caretaker

Room service

Parking

Common seating area

Public Bathroom

Food & Beverages

Restaurant

Services

Luggage assistance

Guest Profile

Guests below 18 years of age NOT allowed.

Children allowed.

Guests who have fever are not allowed.

Visitors NOT allowed within the premises.

Bachelors are allowed.

Guests required to have Arogya Setu app.

Unmarried couples NOT allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Private parties or events are NOT allowed at the property.

Smoking NOT allowed within the premises.

Payment Policies

Debit/ Credit Cards are not accepted.

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Property staff understands all hygiene guidelines.

All rooms are fully sanitized between two stays.

All common areas are fully sanitized regularly.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption NOT allowed within the premises.

Others

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property Rules

Guest Profile

Guests below 18 years of age NOT allowed.

Children allowed.

See All

Guest Profile

Guests below 18 years of age NOT allowed.

Children allowed.

Guests who have fever are not allowed.

Visitors NOT allowed within the premises.

Bachelors are allowed.

Guests required to have Arogya Setu app.

Unmarried couples NOT allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Private parties or events are NOT allowed at the property.

Smoking NOT allowed within the premises.

Payment Policies

Debit/ Credit Cards are not accepted.

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Property staff understands all hygiene guidelines.

All rooms are fully sanitized between two stays.

All common areas are fully sanitized regularly.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption NOT allowed within the premises.

Others

Government aligned quarantine protocol being followed.

Contactless room service option available.

₹4,414

₹6,231

29% OFF

+ ₹660 taxes / night

Earn 50 Reward Points

Flat ₹826.14 off included with coupon DOMSTAY

Select Rooms

Glory

OPTION 1

Non Refundable

₹4,414

₹6,231

29% OFF

+ ₹660 taxes / night

Update Price

Earn 50 Reward Points

Flat ₹826.14 off included with coupon DOMSTAY

Amenities

Location

Arithang, Gangtok, Sikkim, 737101

View on Maps

Ratings & Reviews

4.4/5

53 Ratings

Sushmendra Kumar Singh

5/5

13 Nov, 2022

Highly cooperative staff and above average services. Great food. Lift and generator available. Super clean rooms. I'm glad we chose this hotel for stay as it's close to MG road and has great view from the rooms. The only issues we faced were slippery bathroom floor and absence of bathing stools.

Sk Sahil Ahamed

5/5

16 Nov, 2022

The hotel is well maintained, very well decorated and provides a luxurious experience. The rooms are well maintained, provides good and clean bathrooms, and also has ample storage spaces. The hotel has all modern facilities like high speed internet, android tv. Very much recommended to anyone considering to stay in hotel. I'm really happy with my stay. The food provided is very tasty and healthy. Especially to mention, the behaviour of the staff is very adorable. They make you feel like family within minutes. Especially to mention - Aadarsh, Sharmila and Bishwajit. They are awesome.

Sauvik Ghosh

5/5

31 Dec, 2022

Each and every member from POLARIS were too good! It was a comfortable and friendly stay there! Rooms are well maintaind and with all advanced amenities! Elegance rooms are perfect for a hill view, but others too have nice view from window. Food quality is just delicious and also very reasonable! Overall, I would recommened everyone out here to have a pleasant and luxury stay! Thanks Team Polaris!

Jayashree Sadhu

1/5

30 Dec, 2022

Very bad service. All amenities are there but nothing works. We stayed there for 2days in two different rooms but problems were same: Gyeser didn't work , electric kettle didn't work. If you call for room service firstly they rarely pick call and if by chance they picked then they will never come. In order to solve your problem you have to go to reception, again you will find no one there , you have to find some person , then have to complain about your problem. I gone there by seeing all good reviews but don't know if they buy those reviews 🤔 Worst experience 😪

Pralay Paul

5/5

18 Aug, 2022

Neat and clean hotel with good staff attitudes and behaviour towards the guests. Kanchenjunga mountain view also absolutely marvellous from the room. Cheaper rooms cost with attached bath room with geyser, wardrobe, lift also available which helps the aged peoples. Parking alao available. 5 minutes distance from MG MARKET. In hotel food restaurant with affordable price and foods are also delicious. Overall its very nice to have me here for one night stay with friends. In my point of view no complaint you will found after visting this hotel Polaris. Hope ,this help you in what you were thinking of. Thanks.

Sushmendra Kumar Singh

5/5

13 Nov, 2022

Sk Sahil Ahamed

5/5

16 Nov, 2022

Sauvik Ghosh

5/5

31 Dec, 2022

Jayashree Sadhu

1/5

30 Dec, 2022

Pralay Paul

5/5

18 Aug, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.